West of Dead News

Hey everyone,

Please see the patch notes below for the latest update:


-Potential fix for occasional Start Game Fail
- Simplified Chinese is back, baby!
-Armory ALWAYS spawns weapons
- Outlaw teleporter added to outlaw branches
-Added Playfab ID to start screen
- Killspree and Last Stand have swapped their behaviour to make them both better
- Enlarged the loading spinny
- Less Narrator Repetition Fixes
-Injustice effect fixed

Brace yourself & steel your soul – get ready to enter purgatory.


"All stories have an end.
For the living, it's death.
For the dead, it's moving on - East or West.
As for me? What's say we start at the beginning... after I died for the first time."


Step into a dark, underworld maze filled of shadows and danger. The grim cover-based, twin-stick action game with roguelike elements, WEST OF DEAD, has launched today

[previewyoutube][/previewyoutube]

In the Western-stylized visuals of the underworld, evil souls linger. Walk bravely into the shadows of a procedurally generated maze that changes every time you enter. The deeper you get into Purgatory, the more challenging the horrors become.

Who said dying was easy? WEST OF DEAD stars the exceptional voice work of Ron Perlman (Hellboy, Sons of Anarchy) as the main protagonist William Mason. He is a dead man who awakes in purgatory, bound to resurrect with no memory of who he once was. Fight hard to vanquish evil spirits that are hellbent to hunt you down while piecing together the mystery of your own past. Get ready to enter and then re-enter purgatory again. And again. And again.

In a world of light and shadow, ignite lanterns to shatter the darkness and thereby blind your enemies in order to take them down. Count every bullet and act tactical, you need quick reflexes to dodge, slide behind covers, reload and reassess. Find your flow to take down those evil spirits or you won’t survive long in the underworld.

So, what you waiting for, play it now!

If you are a beta player looking for the 15% discount - please read this.

If you need to troubleshoot the game - read this.

If you have bought the game and not received the discount please contact Valve. here:
https://help.steampowered.com/en/wizard/HelpCompletePackagePurchase?appid=1016790


This discount (as long as you played the open beta) is guaranteed - so please know that it will be honoured.


We are in contact with Valve right now to get this issue rectified and it will be sorted as soon as possible. This discount is applied in the Valve end of things so there is little we can do from a dev side, but please know, the discount will be honoured and we are doing all we can.

We apologise for the inconvenience.


UPDATE

The issue has been fixed.

If you purchased the game and you have less than 2 hours gameplay, please request a refund and then purchase again - the discount will show up now! You can do that here: https://help.steampowered.com/en/wizard/HelpWithPurchase



And if you have more than 2 hours gameplay - create a support ticket here and Steam support will sort it out for you. They are ready and willing to sort this out.

https://help.steampowered.com/en/wizard/HelpCompletePackagePurchase?appid=1016790

Also, as some people have been asking - yes the discount will apply to the bundle as well :)

Players can always contact the awesome Raw Fury Quality field for support by using this form: Player Support Form

Please go through these steps first as this guide is intended to be used before contacting the helpdesk.
Removing game save data

If a player perhaps just wants to restart on a clean slate or is experiencing a game-breaking issue it will help to remove all the game save data.

PC:

IMPORTANT:

Remember to turn off steam cloud saves before doing this! Otherwise Steam will just get the data again. This can be turned off in the game properties under the Update tab.

Hold down the Windows key and press R
Type in %appdata% and hit enter
This should open up the roaming folder. Hit back once so you end up in the AppData folder.
Enter the folder named locallow
Locate and delete the folder named Upstream arcade
Restart the game

XB1:

Make sure the game is off
Click on the Xbox button on your controller to bring up the sidebar menu
Navigate to West of Dead and click the “OPTIONS/START” button to open the menu
Select game save data & add-ons
Go down to save game data
On the right, navigate to your Gamertag
Select your Gamertag and when prompted, select the option “Remove everywhere”

If the game isn’t starting or is crashing upon startup the player should update the graphics drivers:


Nvidia:
Go to Nvidia site and locate your graphics card and download your latest drivers.
Alternatively use their Nvidia experience software to update them.

AMD:
https://www.amd.com/en/support
Make sure you have no other software running in the background. Such as remote desktop and weird anti-virus software (however never turn off the Microsoft Defender!!) As these can cause the game to not function properly or crash.

If no error can be found please then attach the game logs and send it to the Raw Fury helpdesk

Retrieving log files & save data:

Hold down the Windows key and press R
Type in %appdata% and hit enter
This should open the roaming folder, go back one time and then head to the locallow folder
Locate the folder named "upstream arcade" zip it down and send it to Raw Fury support helpdesk https://rawfury.atlassian.net/servicedesk/customer/portal/1


My controller isn't working:

Several things could be wrong here. But first of all, which controller are you using. The officially supported controllers are Xbox One gamepad and PS4 Dualshock.

Steam could be causing some issues. You can try unchecking any boxes in the “General controller settings” under the controller tab in Steam settings. OR if that does not do the trick you can try setting up the controller again via Steam controller settings.

Thanks for playing the West of Dead Beta - The beta has now ended. We hope you had fun taking on the Wendigo and losing yourself in the dark caverns of Purgatory.

While your beta journey has now come to an end - head on over to the main West of Dead store page as we will be releasing the full game at 15:00 CEST today!

We really appreciate you all taking the time to play and for all the feedback we received.

Thanks again! We hope to see you in Purgatory when we release later today.