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Phantasy Star Online 2 New Genesis News

Events and Campaigns



[h3]Check the link here to see an overview of new and ongoing events and campaigns![/h3]

[hr][/hr][h3]Celebrating more than 11 million ARKS worldwide![/h3]

Thank you for playing PSO2 NEW GENESIS (NGS).

We are pleased to announce that the number of registered users of the PSO2 series has surpassed 11 million players globally. To commemorate this 11 million ARKS milestone, we have a gift for all players who log in during the period.

[hr][/hr][h3]Event Duration[/h3]

From the end of scheduled maintenance on 6/14/2023 (Wed) (PDT) until the start of scheduled maintenance on 7/11/2023 (Tue) (PDT)

[hr][/hr][h3]Gifts[/h3]

Log in to NGS during the campaign period for Special Scratch Tickets (x10) and 100 SG.

[hr][/hr][h3]How to receive items[/h3]

These gifts can be received via Receive Campaign Items in the System Menu in NGS Blocks.

  • Please refer to the Receive Campaign Items menu in-game for the deadline to receive campaign items.
  • No communication (item code) will be sent to the e-mail address associated with your user ID.
  • Rewards are distributed to the account, so please be careful about which character you use to receive them.

Click here for details on receiving campaign items in NGS Blocks

[hr][/hr][h3]Precautions[/h3]
  • Even if you have multiple characters, during the campaign period you can only receive one gift per account.
  • The content and schedule may change due to unforeseen operational reasons. Thank you for your understanding. 
  • Please note that items distributed in this campaign may also be distributed in other campaigns.


Thank you for enjoying PSO2:NGS Ver.2!

6/14 End of Scheduled Maintenance Announcement


[h3]The scheduled maintenance that started on 6/13/2023 (Tue) at 7:00 PM (PDT) ended on 6/14/2023 (Wed) at 1:00 AM (PDT).[/h3]

The version number on the bottom right of the screen is now Ver.7.2101.1.

6/14 Update details

[hr][/hr][h2]Confirmed Issues[/h2]
  • Identified a bug where some graphics are not displayed correctly for the Basewear N-Close Quarters/B [Ba]
  • Identified a bug where some graphics are not displayed correctly for the Basewear N-Thousand Rim [Ba] and its color variations:
    N-Thousand Rim/B [Ba]
    N-Thousand Rim V2 [Ba]
We are working to fix the above issue in a future update and appreciate your patience and understanding in the meantime.
[hr][/hr][h2]Bug fixes[/h2]
[h3]Issues Fixed in NGS[/h3][expand]
  • Fixed a bug where a portion of the screen sometimes appeared white under certain conditions when the player was using Character Cel Shading and they changed the setting to Use under Options
  • Fixed a bug with Display Settings Related to Event Submission where, when moving to Creative Space or a Block in another region, Submittable was displayed regardless of your Look Breakdown
  • Fixed a bug where some graphics for the hairstyle Super Sporty Hair were not displayed correctly under certain conditions
  • Fixed a bug where some graphics for the hairstyle Foxxion Hair were not displayed correctly
  • Fixed a bug where some Accessories and Advanced Settings windows in the Salon were not displayed correctly under certain conditions
  • Fixed a bug where the colors of some accessories were not displayed correctly under certain conditions
  • Fixed a bug where the Emote 626: Étoile & Phantom was not displayed in the Menu in NGS Blocks
  • Fixed a bug where the Time Change settings in the Creative Space could not be set correctly
  • Fixed a bug where the NPC Arche’s message would sometimes not be played when entering Creative Space for the first time

[/expand][h3]Issues fixed in PSO2[/h3][expand]
  • Fixed a bug where some Urgent Quests in PSO2 Blocks were not displayed at the Quest Counter even when an Urgent Quest was in process
[/expand][hr][/hr][h2]Maintenance details[/h2]
[h3]Things addressed during maintenance[/h3]
  • Along with the scheduled maintenance, the expiration of Premium Sets, Extended Storage 1-6, Material Storage, Personal Shop usage, PSO2 Personal Quarters usage, Max Orders Received Limit Expansion, and Bonus Keys will be extended by 6 hours.

    *The expiration for the above items expiring before the end of this scheduled maintenance has been extended by 6 hours from the original expiration.

  • Characters that completed the application for Ship Transfer before the beginning of the scheduled maintenance have been transferred.

    *Ship transfers during scheduled maintenance are processed in the order that they are received. There is a limit to the number of transfers that can be performed during each maintenance, and if the maximum number of applications is reached, applications will be rolled over to the next scheduled maintenance.

    *For more details on Ship Transfers, such as the requirements, please check here.

  • When logging into PSO2 Blocks, each character’s location will be set to the Gate Area.

    *Characters may be moved to the Bridge depending on their progress in the story.

[hr][/hr]Thank you for playing PSO2 New Genesis!

6/13 Scheduled Maintenance Announcement



[h2]The scheduled maintenance will occur during the following period:[/h2]

[h3]From 6/13/2023 (Tue) 7:00 PM (PDT) to 6/14/2023 (Wed) 1:00 AM (PDT)[/h3]

*Please do not connect to the game servers until the end of maintenance is announced.

*Please note that the availability of Weekly Tasks and Limited-time Tasks that end at 8:00 PM (PDT) on the day of scheduled maintenance will end at the start of scheduled maintenance.

*Please note that if the 24 hour period after a Character Deletion Request passes during the maintenance, the character will be deleted.

*Characters that have completed the “Application for Ship Transfer During Scheduled Maintenance” will be transferred. AC will not be consumed until the Ship Transfer is complete.

*Ship Transfer applications will be processed according to the order in which they were submitted. However, some Ship Transfers may be postponed until the next Scheduled Maintenance if the number of submitted applications is excessive.

*If you do not have enough AC at the beginning of the Scheduled Maintenance, Ship Transfer will not occur, even if you purchase AC during the Scheduled Maintenance.

*For more details on Ship Transfers, such as the requirements, please check here.

[h3]Please note that the time maintenance is scheduled to end may change depending on the circumstances.
[/h3]

Sonic Collab: Suits/C-Space Pack available now!


The Sonic Collab: Suits/C-Space Pack is available at the Microsoft Store, Steam, Epic Games Store, PlayStation™Store and AC Shop starting 6/6/2023 (Tue) (PDT). Make a dash for collab Outfits and Creative Space items featuring Sega’s popular character Sonic, plus various support items to help you handle the chaos of your in-game adventures!

How to purchase

[hr][/hr][h2]Sonic Collab: Suits/C-Space Pack: $9.99 (USD)[/h2]
  • It costs 990 AC if purchased in the AC Shop.
  • Retail prices may differ on the PlayStation™Store. If there is a difference in price, the price displayed in the PlayStation™Store is the official retail price.
Items Included:
  • Sonic Costume [Se] (x1)
  • Sonic Head (x1)
  • BP: Sonic - Block (x1)
  • BP: Sonic - Floor (x1)
  • BP: Sonic - Loop (x1)
  • BP: Sonic - Palm Tree (x1)
  • BP: Sonic - Sunflower (x1)
  • BP: Sonic - Ring (x1)
  • BP: Sonic - Spring (x1)
  • BP: Sonic - Dash Ring (x1)
  • BP: Sonic - Sonic Statue (x1)
  • BP: Sonic - Tails Statue (x1)
  • BP: Sonic - Knuckles Statue (x1)
  • BP: Sonic - Amy Statue (x1)
  • CS: Sonic - Eggman Statue (x1)
  • Premium Set (15 Days) (x1)
  • N-Rare Drop Rate +50% (x2)
Bonus Gifts:
  • Salon Free Pass (x1)
    N-EX EXP Earned +50% (x3)
    N-Augmentation Success Rate +30% (x1)
[hr][/hr][h2]How to Purchase[/h2]
[h3]AC Shop[/h3]
You can purchase the packs from the in-game AC Shop.
*The PS4 version is only available on the PlayStation™Store.
Access the PlayStation™Store in-game by selecting Main Menu > Shops > AC/SG Shop > Charge AC.
PlayStation™Store

[h3]Microsoft Store, Steam, Epic Games Store, PlayStation™Store[/h3]
You can redeem your purchase via the Receive Campaign Items option on the Visiphone in PSO2 Blocks, or the Receive Campaign Items option in the System Menu in NGS Blocks.
*Please check the in-game Visiphone in PSO2 Blocks or the System Menu in NGS Blocks for the deadline to receive campaign items.
*You can receive the bonus gifts at the same time you receive the other items.

[hr][/hr][h2]Precautions[/h2]
  • Each pack can only be purchased once per store.
  • A Salon Free Pass is an item that you can use at the Salon to pay for an SG-cost action.
  • Please note that this is different from the Salon Pass or the Salon Pass S, which allows the player to re-edit while the Premium Set is active.
  • The content and schedule may change due to unforeseen operational reasons. Thank you for your understanding.
  • Please note that items sold in this campaign may be sold in other campaigns.

6/7 End of Scheduled Maintenance Announcement


[h3]The scheduled maintenance that started on 6/6/2023 (Tue) at 3:00 PM (PDT) ended on 6/7/2023 (Wed) at 1:00 AM (PDT).[/h3]

The version number on the bottom right of the screen is now Ver.7.2101.0.

6/7 Update details

https://youtu.be/P9CFiQ5o2C4

[hr][/hr][h2]Confirmed Issues[/h2]
  • A bug with Display Settings Related to Event Submission in the Main Menu in NGS Blocks, where when a character model with an ineligible Mag equipped is changed, the status may not be updated to eligible
  • We have confirmed that this bug can be resolved by having the eligible Mag equipped and changing the items related to the Look Breakdown or moving to the Salon.
  • A bug with Display Settings Related to Event Submission in the Main Menu in NGS Blocks where, when moving to the Creative Space or to a Block in another region, Submittable is displayed regardless of your Look Breakdown
  • This bug can be fixed by changing the items in your Look Breakdown.
  • A bug with Toggle Play Navigator Display for the World Map where Ryuker Devices, etc. sometimes cannot be selected
  • We have confirmed that if this bug occurs, it can be resolved by reopening the World Map.
  • A bug where some graphics for the Basewear Scale Fanatic [Ba] and its color variations are not displayed correctly
  • A bug where some graphics for the Basewear Foxxiontech [Ba] and its color variations are not displayed correctly
  • A bug where some graphics for the hairstyle Foxxion Hair are not displayed correctly
  • A bug where some graphics for the hairstyle Super Sporty Hair are not displayed correctly under certain conditions
  • A bug where the accessory Rappy Claws is not displayed correctly
  • A bug where some graphics for the accessory Plahal Sneakers are not displayed correctly
  • A bug with the Photo Room settings where after resetting the settings, the game crashes if the settings are reset again after going back and forth between NGS and PSO2 Blocks
  • A bug with the Mag Jukebox where incorrect text is displayed when attempting to change the background music during a Live Concert
  • A bug with the Creative Space where if Return to Starting Point is selected under certain conditions the game may crash
  • A bug with the Creative Space where selecting “Return to ARKS base” consecutively in a short period of time could result in the game freezing
  • The options Return to Starting Point and Return to ARKS base will appear when you access the Initial Teleporter in the Creative space under Communications in the Main Menu.
  • A bug with the Creative Space where, when a large number of Build Parts have been placed in the Creative Space, if the player tries to set a range to create a Design after installing and deleting new Build Parts, it may fail to do so
  • A bug where some items did not line up correctly in the Salon in the following categories:
    Basewear
    CAST Parts
    Body Paint
  • A bug with the World Map in the PS4 version where the sector/place names for the Kvaris Region and Stia Region are not displayed
  • A bug where some graphics are not displayed correctly under certain conditions for the Parts: Super Sporty Body
  • A bug with Live Concerts where the concerts are not displayed on the giant monitors located in each city
We are working to fix the above issue in a future update and appreciate your patience and understanding in the meantime.
[hr][/hr][h2]Bug fixes[/h2]
[h3]Issues Fixed in NGS[/h3][expand]
  • Fixed a bug where certain Active Class Skills could sometimes not be activated even if a Multi-weapon containing the relevant weapon was used
  • Fixed a bug where the character's face orientation would not reset when standing up from a chair
  • Fixed a bug with Sidestep Strike and Sidestep Counters for Assault Rifle, Launcher, and Twin Machine Guns that prevented players from moving left, right, and backward when they were close to an enemy
  • Fixed a bug with certain enemies where they would not perform certain actions when discovered by the player
  • Fixed a bug with large enemy cameras where the camera would sometimes not behave correctly when switching between cameras under certain conditions
  • Fixed a bug with the boss enemies Doldoris and Doldoris Vera where some attacks did not hit players under certain conditions
  • Fixed a bug with the boss enemies Doldoris and Doldoris Vera where some attack effects persisted
    Fixed a bug where the BGM did not play correctly under certain conditions for the following boss enemies:
    Dark Magilz
    Flamedyl Sword
    Doldoris
    Doldoris Vera
  • Fixed a bug with the boss enemy Doldoris Vera where downs were interrupted under certain conditions
  • Fixed a bug with the boss enemy Dark Falz Aegis where some attack speeds were slowed down under certain conditions
  • Fixed a bug with the boss enemy Zephetto Venogia where some attacks were not displayed correctly when the frame rate fell
  • Fixed a bug with the boss enemy Pangolan where some sound effects were not played
  • Fixed a bug with the enemy Stratis where some attacks would hit the player multiple times under certain conditions
  • Fixed a bug with the enemies Chillysneg and Freezisneg where the graphics for their rare enemy versions were not displayed correctly
  • Fixed a bug with the Trials: DOLLS Control System and Zonnel Destruction where sometimes objects would not appear and the game would become soft-locked
  • Fixed a bug where, under certain conditions, the alert animation for Urgent Quests would sometimes continue even after the Urgent Quest ended
  • Fixed a bug with the Field Race: North Retem Board (Stage 1) where some Dash Rings were not displayed correctly on the field and radar map
  • Fixed a bug with Floor 2 of Trinitas: Geometric Labyrinth Rank 2, where the return point after falling was positioned incorrectly
  • Fixed a bug with the Urgent Quest: The Battle of Halphia Lake where the player would sometimes be moved from their original starting position at the start of the second half of the battle
  • Fixed a bug where the enemy Scout Wasp would sometimes not summon the enemy Beehivo E in Defense Trials that occurred in the Exploration Sector: Dext Base
  • Fixed a bug where the special equipment Floating Boards could sometimes not be deactivated when teleporting under certain conditions
  • Fixed a bug where the storage limit of Restasigne and Reversasigne could sometimes be exceeded under certain conditions
  • Fixed a bug with Damage Adj. under Character Info where the Damage Adj. minimum value (Potency Floor Increase) was displayed as being over 100%
  • Fixed a bug where Login Bonuses were not displayed correctly under certain conditions
  • Fixed a bug where the following Motion Changes were sometimes not displayed correctly:
    MTN: Dash - Shadowswim
    MTN: Dash - Shadowswim EX
  • Fixed a bug with the boss enemy Dark Falz Aegis where some graphics were sometimes not displayed correctly
  • Fixed a bug with Block Transfers where the Block name and field scenery displayed when a transfer failed were sometimes different from the Block where the player actually was
  • Fixed a bug with the player voice T2 Kanui Voice where voice effects were always applied
  • Fixed a bug with the Motion Change MTN: Landing - Nailed It where the camera orientation was not displayed correctly when using the cut-in camera
  • Fixed a bug with the Emote 399: Tai Chi where the effects were not displayed correctly under certain conditions
  • Fixed a bug where the following Emotes were displayed incorrectly under certain conditions:
    741: "Five" Pose
    767: Wait a Minute
    792: Heart Pose 2
    801: Heart Pose 3
  • Fixed a bug with the accessory Phobos Coupe where some graphics were not displayed correctly
  • Fixed a bug where the following accessories and their color variations were not displayed correctly:
    Shoulder Streamliner L
    Shoulder Streamliner R
  • Fixed a bug with the Noble Pelisse accessories where they were not displayed correctly
  • Fixed a bug where the following accessories were unable to be adjusted to their correct positions:
    Oileu Athena Main Wings
    Oileu Athena Flank Wings
  • Fixed a bug with the Gunblade: Obsidia Gunblade where some graphics were not displayed correctly
  • Fixed a bug where some of the names of certain Weapon Camo were inconsistent
    As a result of this bug fix, the following Weapon Camo names have changed:
    Before change
  • RelicAxeon
  • RelicAxeonCV
  • ClioTalonSchneider
  • HomuraTayou
  • XienTayou

    After change
  • RelikAxeon
  • RelikAxeonCV
  • CurioTalonSchneider
  • HomuraVarie
  • XienVarie

  • Fixed a bug with Twin Daggers and Soaring Blades where their English name was sometimes displayed in the plural form

[/expand][h3]Issues fixed in NGS and PSO2[/h3][expand]
  • Fixed a bug where the cursor would sometimes be at the bottom of the Lookbook
  • Fixed a bug with Alliance Task Records where the Final Ranking Date was not updated under certain conditions
  • Fixed a bug with the fixed camera where some graphics were displayed incorrectly under certain conditions
  • Fixed a bug with the Epic Games Store and Microsoft Store versions where some BGM and sounds sometimes did not play correctly under certain conditions
  • Fixed a bug where the game would sometimes crash when displaying previews of certain Outfits
  • Fixed a bug with the Lightweave weapon series and its Weapon Camo where some graphics remained even under Simple Graphics Settings
  • Fixed a bug where some graphics were not displayed correctly for the Face Option: Bearded Robust Face
  • Fixed a bug with the hairstyle Kaliyuga Hair where some graphics were not displayed correctly under certain conditions
  • Fixed a bug with CAST arms and legs where some graphics were displayed incorrectly under certain conditions
  • Fixed a bug where some graphics were displayed incorrectly under certain conditions in the following Setwear and their color variations:
    N-ARKS Blazer T2 [Se]
    N-Pure Maid Dress [Se]
    Miness Lodia [Se]
  • Fixed a bug where the Basewear Suppressia [Ba] and its color variations were not displayed correctly under certain conditions
  • Fixed a bug where some graphics were displayed incorrectly under certain conditions for the following Basewear and their color variations:
    Fine Snow T1 [Ba]
    Stray Animal [Ba]
    Cyberknight T1 [Ba]
    Arte Vutlerne [Ba]
    Natalis Rochka V2 [Ba]
    Aelio Nager [Ba]
    Santisse Marina [Ba]
  • Fixed a bug where some graphics were not displayed correctly under certain conditions for the following Outerwear and their color variations:
    Operatii Univus [Ou]
    Vollkommenheit [Ou]
    Cozy Quiltier [Ou]
    N-Holy Phantasm [Ou]
    N-Sophis Raynal [Ou]
    N-Off-shoulder Knit [Ou]
    Cyber Trance T2 [Ou]
    Sant Reina [Ou]
    Chesterfield Coat T2 [Ou]
  • Fixed a bug with certain Emotes where some graphics were displayed incorrectly under certain conditions
  • Fixed a bug with the following Emotes where the preview screen was displayed incorrectly under certain conditions:
    781: Chilly 2
    854: Ballet Pose
    873: Art Pose
  • Fixed a bug with the Xbox One version where some graphics were not displayed correctly under certain conditions
  • Fixed a bug with the object Complex Mineral where the lock-on was released after a certain period of time
  • Fixed a bug where some terrain in the Fields was not displayed or judged correctly
  • Fixed some typos

[/expand][h3]Issues fixed in PSO2[/h3][expand]
  • Fixed a bug with the Auxiliary Salon in PSO2 Blocks where the text regarding the possibility of re-editing was sometimes not displayed when the Basewear (including Setwear and Fullsetwear), outerwear, or innerwear colors were changed
  • Fixed a bug with Blacknyack in the Casino Area where the game would crash if one played while having certain accessories equipped
[/expand][hr][/hr][h2]Maintenance details[/h2]
[h3]Things addressed during maintenance[/h3]
  • Along with the scheduled maintenance, the expiration of Premium Sets, Extended Storage 1-6, Material Storage, Personal Shop usage, PSO2 Personal Quarters usage, Max Orders Received Limit Expansion, and Bonus Keys will be extended by 6 hours.

    *The expiration for the above items expiring before the end of this scheduled maintenance has been extended by 6 hours from the original expiration.

  • Characters that completed the application for Ship Transfer before the beginning of the scheduled maintenance have been transferred.

    *Ship transfers during scheduled maintenance are processed in the order that they are received. There is a limit to the number of transfers that can be performed during each maintenance, and if the maximum number of applications is reached, applications will be rolled over to the next scheduled maintenance.

    *For more details on Ship Transfers, such as the requirements, please check here.

  • When logging into PSO2 Blocks, each character’s location will be set to the Gate Area.

    *Characters may be moved to the Bridge depending on their progress in the story.


[hr][/hr]Thank you for playing PSO2 New Genesis!