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Phantasy Star Online 2 New Genesis News

Schedule change for 7/18 maintenance



[h3]Thank you for playing PSO2 NEW GENESIS ver.2.

The date and time for the scheduled maintenance on 7/18 (Tue) (PDT) will be changed as follows:[/h3]

[h3]7/18 (Tue) 6:00 PM (PDT) to 7/19 (Wed) 1:00 AM (PDT)[/h3]

Please also be aware that along with the time change for the scheduled maintenance on 7/18 (Tue) (PDT), distributed items with a receipt period that is until the start of scheduled maintenance must be received by 7/18 (Tue) 6:00 PM (PDT).

Please note that the scheduled maintenance end time may change depending on the circumstances.

The latest update patch is scheduled to be released on 7/18 (Tue) at 7:00 PM (PDT).

We apologize for any inconvenience this may cause and thank you for your understanding.


[hr][/hr]*Please do not connect to the game servers until the end of maintenance is announced.

*Please note that the availability of Weekly Tasks and Limited-time Tasks that end at 8:00 PM (PDT) on the day of scheduled maintenance will end at the start of scheduled maintenance.

*Please note that if the 24 hour period after a Character Deletion Request passes during the maintenance, the character will be deleted.

*Characters that have completed the “Application for Ship Transfer During Scheduled Maintenance” will be transferred. AC will not be consumed until the Ship Transfer is complete.

*Ship Transfer applications will be processed according to the order in which they were submitted. However, some Ship Transfers may be postponed until the next Scheduled Maintenance if the number of submitted applications is excessive.

*If you do not have enough AC at the beginning of the Scheduled Maintenance, Ship Transfer will not occur, even if you purchase AC during the Scheduled Maintenance.

*For more details on Ship Transfers, such as the requirements, please check here.

Thank you for enjoying PSO2:NGS Ver.2!

Events and Campaigns



[h3]Check the link here to see an overview of new and ongoing events and campaigns![/h3]

[hr][/hr][h2]Great Deals in the AC Shop![/h2]



Pick up items at a premium price in the AC Shop during this period! You don't want to miss this!

[hr][/hr][h2]Duration[/h2]

ㅤㅤㅤㅤㅤㅤㅤㅤㅤFrom the end of scheduled maintenance on 7/12/2023 (Wed) (PDT)
ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤuntil the start of scheduled maintenance on 8/1/2023 (Tue) (PDT)

[hr][/hr][h2]Item Details[/h2]

Item name
Contents
Price
Purchase limit
Premium Set (90 Days) (+ bonus)
Premium Set (90 Days) (x1)
Bonus: 11th Anniv Memories Ticket (x3)
3300 AC
1
*These are available for purchase from the appropriate shop by selecting Shop > AC/SG Shop from the in-game Main Menu.

*Please note there is a purchase limit for these products. The limit applies to each account.

*Please use the 11th Anniv Memories Ticket while the Scratch Ticket is available. The Scratch: [Ticket Ver] 11th Anniv Memories will be available until the start of scheduled maintenance on 8/8/2023 (Tue) (PDT). Please note that the tickets can no longer be used after the sales period ends.


[hr][/hr][h2]How to receive bonus items[/h2]

Bonus items will be sent to the inventory of the character who made the purchase.
*Sets cannot be purchased when your inventory is full.

[hr][/hr][h2]Precautions[/h2]
  • Even if you have multiple characters, during the campaign period you can only receive one gift per account.
  • The content and schedule may change due to unforeseen operational reasons. Thank you for your understanding. 
  • Please note that items distributed in this campaign may also be distributed in other campaigns.

Thank you for enjoying PSO2:NGS Ver.2!

7/12 End of Scheduled Maintenance Announcement


[h3]The scheduled maintenance that started on 7/11 (Tue) at 7:00 PM (PDT) ended on 7/12 (Wed) at 1:00 AM (PDT).[/h3]

The version number on the bottom right of the title screen should still be Ver.7.2101.3.

7/12 Update details

https://youtu.be/msXam1vhZLU

[hr][/hr][h2]Confirmed Issues[/h2]
  • A bug where some graphics are not displayed correctly for the Basewear Zenischief [Ba] and its color variations:

    Zenischief [Ba]
    Zenischief/2 [Ba]

  • A bug where some graphics are not displayed correctly for the Basewear Lecieliss T2 [Ba] and its color variations:

    Lecieliss T2 [Ba]
    Lecieliss T2/2 [Ba]

  • A bug where some graphics are not displayed correctly for the Basewear Aelio Nager V2 [Ba]
  • A bug where some graphics are not displayed correctly for the accessory Ivlida Ritt
  • A bug where some graphics are not displayed correctly for the following Parts:

    Krolik Body UC
    Krolik Legs UC
    Krolik Arms MF
    Krolik Legs MF
We are working to fix the above issue in a future update and appreciate your patience and understanding in the meantime.
[hr][/hr][h2]Bug fixes[/h2]
[h3]Issues Fixed in NGS[/h3]
  • We have fixed a bug where the Weekly Task: [Seasonal] Defeat a Boss Enemy can be accepted by each character on an account
[hr][/hr][h2]Maintenance details[/h2]
[h3]Things addressed during maintenance[/h3]
  • Along with the scheduled maintenance, the expiration of Premium Sets, Extended Storage 1-6, Material Storage, Personal Shop usage, PSO2 Personal Quarters usage, Max Orders Received Limit Expansion, and Bonus Keys will be extended by 6 hours.

    *The expiration for the above items expiring before the end of this scheduled maintenance has been extended by 6 hours from the original expiration.

  • Characters that completed the application for Ship Transfer before the beginning of the scheduled maintenance have been transferred.

    *Ship transfers during scheduled maintenance are processed in the order that they are received. There is a limit to the number of transfers that can be performed during each maintenance, and if the maximum number of applications is reached, applications will be rolled over to the next scheduled maintenance.

    *For more details on Ship Transfers, such as the requirements, please check here.

  • When logging into PSO2 Blocks, each character’s location will be set to the Gate Area.

    *Characters may be moved to the Bridge depending on their progress in the story.

[hr][/hr]Thank you for playing PSO2 New Genesis!

Events and Campaigns



[h3]Check the link here to see an overview of new and ongoing events and campaigns![/h3]

[hr][/hr][h3]Celebrating more than 11 million ARKS worldwide![/h3]

Thank you for playing PSO2 NEW GENESIS (NGS).

We are pleased to announce that the number of registered users of the PSO2 series has surpassed 11 million players globally. To commemorate this 11 million ARKS milestone, we have a gift for all players who log in during the period.

[hr][/hr][h3]Event Duration[/h3]

From the end of scheduled maintenance on 6/14/2023 (Wed) (PDT) until the start of scheduled maintenance on 7/11/2023 (Tue) (PDT)

[hr][/hr][h3]Gifts[/h3]

Log in to NGS during the campaign period for Special Scratch Tickets (x10) and 100 SG.

[hr][/hr][h3]How to receive items[/h3]

These gifts can be received via Receive Campaign Items in the System Menu in NGS Blocks.

  • Please refer to the Receive Campaign Items menu in-game for the deadline to receive campaign items.
  • No communication (item code) will be sent to the e-mail address associated with your user ID.
  • Rewards are distributed to the account, so please be careful about which character you use to receive them.

Click here for details on receiving campaign items in NGS Blocks

[hr][/hr][h3]Precautions[/h3]
  • Even if you have multiple characters, during the campaign period you can only receive one gift per account.
  • The content and schedule may change due to unforeseen operational reasons. Thank you for your understanding. 
  • Please note that items distributed in this campaign may also be distributed in other campaigns.


Thank you for enjoying PSO2:NGS Ver.2!

6/14 End of Scheduled Maintenance Announcement


[h3]The scheduled maintenance that started on 6/13/2023 (Tue) at 7:00 PM (PDT) ended on 6/14/2023 (Wed) at 1:00 AM (PDT).[/h3]

The version number on the bottom right of the screen is now Ver.7.2101.1.

6/14 Update details

[hr][/hr][h2]Confirmed Issues[/h2]
  • Identified a bug where some graphics are not displayed correctly for the Basewear N-Close Quarters/B [Ba]
  • Identified a bug where some graphics are not displayed correctly for the Basewear N-Thousand Rim [Ba] and its color variations:
    N-Thousand Rim/B [Ba]
    N-Thousand Rim V2 [Ba]
We are working to fix the above issue in a future update and appreciate your patience and understanding in the meantime.
[hr][/hr][h2]Bug fixes[/h2]
[h3]Issues Fixed in NGS[/h3][expand]
  • Fixed a bug where a portion of the screen sometimes appeared white under certain conditions when the player was using Character Cel Shading and they changed the setting to Use under Options
  • Fixed a bug with Display Settings Related to Event Submission where, when moving to Creative Space or a Block in another region, Submittable was displayed regardless of your Look Breakdown
  • Fixed a bug where some graphics for the hairstyle Super Sporty Hair were not displayed correctly under certain conditions
  • Fixed a bug where some graphics for the hairstyle Foxxion Hair were not displayed correctly
  • Fixed a bug where some Accessories and Advanced Settings windows in the Salon were not displayed correctly under certain conditions
  • Fixed a bug where the colors of some accessories were not displayed correctly under certain conditions
  • Fixed a bug where the Emote 626: Étoile & Phantom was not displayed in the Menu in NGS Blocks
  • Fixed a bug where the Time Change settings in the Creative Space could not be set correctly
  • Fixed a bug where the NPC Arche’s message would sometimes not be played when entering Creative Space for the first time

[/expand][h3]Issues fixed in PSO2[/h3][expand]
  • Fixed a bug where some Urgent Quests in PSO2 Blocks were not displayed at the Quest Counter even when an Urgent Quest was in process
[/expand][hr][/hr][h2]Maintenance details[/h2]
[h3]Things addressed during maintenance[/h3]
  • Along with the scheduled maintenance, the expiration of Premium Sets, Extended Storage 1-6, Material Storage, Personal Shop usage, PSO2 Personal Quarters usage, Max Orders Received Limit Expansion, and Bonus Keys will be extended by 6 hours.

    *The expiration for the above items expiring before the end of this scheduled maintenance has been extended by 6 hours from the original expiration.

  • Characters that completed the application for Ship Transfer before the beginning of the scheduled maintenance have been transferred.

    *Ship transfers during scheduled maintenance are processed in the order that they are received. There is a limit to the number of transfers that can be performed during each maintenance, and if the maximum number of applications is reached, applications will be rolled over to the next scheduled maintenance.

    *For more details on Ship Transfers, such as the requirements, please check here.

  • When logging into PSO2 Blocks, each character’s location will be set to the Gate Area.

    *Characters may be moved to the Bridge depending on their progress in the story.

[hr][/hr]Thank you for playing PSO2 New Genesis!