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Dragon Nest News

[Completed] Game Patch on 4th November



Game service has resumed at 00:30 (PST) / 03:30 (EST).


[UPDATE NOTE]


① The newly updated weekly mission task will be reflected on the upcoming Saturday. Please refer to your gameplay.
② If the issue persists where you cannot access the site and game launcher, we recommend rebooting the computer first.


Happy Gaming with new patch contents! 😊


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During the 4th November update patch, access to the main website will be restricted. Please be informed of this news in advance. Thank you.


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Dear Heroes,


There will be a Game Patch on 4th November 2020 starting from 17:00HRS (PST) / 20:00HRS (EST).


During the maintenance, heroes will not able to connect to the game and including steam users and are expected to be resumed by 03:00HRS (PST) / 06:00HRS (EST).


We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.



Thank you.

[Resolved] Issue Notice on October 31



Dear Heroes,

Our team has resolved the issue of not being able to access the official website and launcher.
All the Heroes can access the website and launcher normally now.

Once again, we give our sincere apology for any inconvenience that you have suffered.

Best,
Eyedentity Games






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Dear Heroes,

Our team has checked the issue of not being able to access the official website and client.
We are trying to fix it as soon as possible.
We give our sincere apology for the inconvenience that you suffer.

Thank you

Best,
Eyedentity Games

[Completed] Scheduled Maintenance on 28th October

Game service has resumed at 1:46 (PDT) / 4:46 (EDT),



Happy Gaming!




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Dear Heroes,



There will be scheduled service maintenance on 28th October 2020, starting from 23:00HRS (PDT) / 02:00HRS (EDT).


During the maintenance, heroes will not be able to connect to the game including steam users, and are expected to be resumed by 03:00HRS (PDT) / 06:00HRS (EDT).



We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.



Best,

EYEDENTITY GAMES

[Completed] Urgent Maintenance on 27th October

Game service has resumed at 1:30 (PDT) / 4:30 (EDT),



Happy Gaming!
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Dear Heroes,


There will be an urgent maintenance on October 27th

Estimated maintenance time will be around ONE hours*.


[Maintenance Period]


27th October 2020 00:30– 10/27/2020 01:30 [PDT]

27th October 2020 03:30 –10/27/2020 04:30 [EDT]




[What we will do during the urgent maintenance]


IDC Network Maintenance



We will bring the server back up as soon as possible.

We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.

Thank you for your cooperation and understanding.



Best,

EYEDENTITY GAMES

[Completed] Scheduled Maintenance on 21st October

Game service has resumed at 1:47 (PDT) / 4:47 (EDT).



For heroes who have experienced discomfort from this issue, we have sent a few compensations to all account's Special Storage. 

Please make sure to claim them by 23:59 PM (PDT), 24th October. Unclaimed or deleted items won't be compensated for any reason.



Once again, we deeply apologize for the issue and inconvenience.

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Dear Heroes,


There will be scheduled service maintenance on 21st October 2020, starting from 23:00HRS (PDT) / 02:00HRS (EDT).


During the maintenance, heroes will not be able to connect to the game including steam users, and are expected to be resumed by 02:00HRS (PDT) / 05:00HRS (EDT).



[Important News]



Conversion W/T/D Box will be off from Cash shop with this maintenance so please refer to your purchase plan and gameplay.




We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.



Best,

EYEDENTITY GAMES