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Dragon Nest News

[Completed] Scheduled Maintenance on 28th September





 Game service resumed at 01:15 (PDT) / 04:15 (EDT).

 Good luck to all Cleric Championship challengers and Happy Nesting ♥



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Dear Heroes,





There will be scheduled service maintenance on 28th September 2022, starting from 23:00 HRS (PDT) / 02:00 HRS (EDT).

During the maintenance, Heroes will not be able to connect to the game including Steam users, and are expected to be resumed by 03:00HRS (PDT) / 06:00HRS (EDT).





[Friendly Reminder]



-Rank Board of Sunset Training Ground will be reset during this Maintenance following the Cleric Championship start.





We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.





Best,

EYEDENTITY GAMES

[Completed] Scheduled Maintenance on 21st September



Game service resumed at 01:20 (PDT) / 04:20 (EDT).

Happy Nesting!

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Dear Heroes,




There will be scheduled service maintenance on 21st September 2022, starting from 23:00 HRS (PDT) / 02:00 HRS (EDT).

During the maintenance, Heroes will not be able to connect to the game including Steam users, and are expected to be resumed by 03:00HRS (PDT) / 06:00HRS (EDT).




[Friendly Reminder]



-Reward delivery of Academic Championship will be made during this maintenance.

-Reward delivery of August 2022 Twitter will be made during this maintenance. (Winner list will be uploaded before it.)







We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.




Best,

EYEDENTITY GAMES

[Completed] Scheduled Maintenance on 14th September



Game service resumed at 01:25 (PDT) / 04:25 (EDT).

Shoutout 'Happy birthday DN NA!' with the Anniversary Mission Box and don't forget! Twitter event is ongoing as well!

Happy Nesting, everyone ♥


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Dear Heroes,





There will be scheduled service maintenance on 14th September 2022, starting from 23:00 HRS (PDT) / 02:00 HRS (EDT).

During the maintenance, Heroes will not be able to connect to the game including Steam users, and are expected to be resumed by 03:00HRS (PDT) / 06:00HRS (EDT).





[Friendly Reminder]



-Anniversary Mission Box (Lv.1) will be delivered via Special Storage during this maintenance.
-Reward delivery of August 2022 Spending Promotion will be made during this maintenance.




We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.



Best,

EYEDENTITY GAMES

[Completed] Game Patch on 6th September






Game service resumed at 02:15AM (PDT) / 05:15AM (EDT)!
Please be informed that the Weekly Mission Task will be reset this Saturday for your gameplay.
Happy Nesting!

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Dear Heroes,



There will be a Game Patch on 6th September 2022 starting from 23:00HRS (PDT) / 02:00HRS (EDT).

During the maintenance, Heroes will not able to connect to the game and including Steam users and are expected to be resumed by 04:00HRS (PDT) / 07:00HRS (EDT).




[Friendly Reminder]



-Skill reset targets for Cleric and Dancer Class in the NA server will be made during this patch.
-Regardless of the box level, Academic Mission Box will be deleted from the server during this patch.
-August Spending Promotion will be closed with this patch.




We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.




Thank you.

[Completed] Urgent Maintenance on 4th September







Game service resumed at 03:00 (PDT) / 06:00 (EDT).

Once again, we sincerely apologize for the server issue and for summoning this urgent maintenance.



As a token of sincerity, our team has sent 6 Compensation Boxes to your Special Storage and hopes these would be helpful for you.

Make sure to claim them until midnight 8th September (PDT).



※Only accounts created before distribution can receive the compensation until 4th September, 21:20 (PDT).

※The 1:1 Inquiry Service or GM does not help with item transfer or re-delivery for any reason.



In addition, we are happy to accept the accident cases between the 3rd to 4th of September (PDT) via the Customer Center. (~9/9)

Feel free to visit the center if you experienced any troubles such as abnormal reward loss, unusual disconnection, unable to log in for all that time. 

Our team is happy to provide help with game log verification.



Happy Nesting!



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Dear Heroes,





There will be urgent maintenance on 4th September, 2022.

The estimated maintenance time will be around SIX hours





[When does the Maintenance start?]



4th September 2022 21:20 [PDT]

4th September 2022 00:00 [EDT]





[What we will do during the urgent maintenance]





-Stabilize the game server




We will bring the server back up as soon as possible.


We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.

Thank you for your cooperation and understanding.





Best,

EYEDENTITY GAMES