Shadow Arena News

We have completed the stabilization measures for our Pearl Abyss website.

The following change was made during this time:

● Improve the email verification process when signing up to display a resend button after a certain period of time has passed.
● Improve so you are proceeded to an additional verification stage upon failing to log in multiple times.
● Add the following text to be displayed for email verification.
> If you do not receive a verification email after a while, please check your spam or promotion mailbox.
● Add the following text to the verification email.
This email could have been sent to you due to someone entering in their email address incorrectly.
● Improve the UI of the Open ID sign-up area in the Launcher.

We will continue to do our best to provide better services.

Thank you.



We would like to inform you that the Pearl Abyss Website will undergo a stabilization process on October 27 (Wed) from 17:00 to 18:30 (UTC+9).
Please understand that logging in through the launcher may not be seamless during this time.



We will do our best to provide you with a more stable service.



Thank you.

Here are the web updates being applied to Shadow Arena on Monday, October 25.
Please refer below for the full details.



[h3]■ Changes and Fixes [/h3]

- Fixed the message that appears when pressing [Verification] on the website's sign up page.
> If you haven't received the verification email after some time, please check your spam or promotion mail box.




Thank you.

Thank you for your continued love and support of Shadow Arena.



In order to safely manage our Players’ valuable personal information, we are making amendments to the Shadow Arena Privacy Policy.



Please refer below for the exact details.




[h3]■ Privacy Policy Amendments [/h3]


- Amended Policy: Privacy Policy

- Applied Date (Effective from): October 29, 2021 (Fri)

- Primary Changes

: “Article 1-1)-④ ” - Changed the number for children’s age in Korea

- Amendments Details (English)



* If you do not reject the amended Black Desert Privacy Policy by the effective date of October 29, 2021 (Fri), you will be deemed as consenting to all changes.

* If you do not agree to the changes made to the Black Desert Privacy Policy, you may apply for 'account deletion' or demur through [Customer Support]. Please note that deleting your account means all your game data, including characters, items, etc., will be erased and any deleted game data cannot be restored.

* Please contact us via [Customer Support] if you have any questions or concerns about the changes to the Pearl Abyss Privacy Policy.





Thank you.

Here are the updates made to Shadow Arena during the client update on October 22 (Fri).
* Patch Size: 35.24MB (Approx)

Check out all the details below, and we will see you in the arena!


[h3]■ Fixes & Improvements[/h3]


- [Beta Season 7 Battle Pass] Fixed an issue where certain rewards could not be obtained.
> Rewards that were previously unavailable due to this issue can now be obtained by clicking on the icon of those rewards in the Battle Pass.
- Fixed the issue where current battle points were not being displayed.


▶ Check out Currently Known Issues


Click the link above to view the known issues that are currently being investigated by the developers. We are currently working to resolve these issues, and we will update players through the linked page as soon as an issue is resolved.

Thank you.

The maintenance is now finished and you can now access the game.

Thank you for your patience during the maintenance.


We have sent you compensation as a token of our apology for the inconvenience you may have experienced.



We will be undergoing maintenance on October 22, 2021 (Fri)

During the maintenance, you will be unable to access the game.


[h3]■ Game Maintenance [/h3]


- Game Maintenance Target: All servers

- Game Maintenance Schedule:

> October 22, 2021 (Fri) 02:00 - 03:00 (PDT)
> October 22, 2021 (Fri) 11:00 - 12:00 (CEST)
> October 22, 2021 (Fri) 12:00 - 13:00 (MSK)

- Maintenance Details:

> Fix an issue where some Battle Pass rewards cannot be obtained.

> Fix an issue where the current battle points are not being displayed.

- Game Maintenance Impact : Unable to access the game

※ Additional Notices

- The maintenance and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.

- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.


Thank you.