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Shadow Arena News

[Completed] October 21 (Thu) Game service and Website Maintenance



The maintenance is now finished and you can now access the game.

Thank you for your patience during the maintenance.


We have sent you compensation as a token of our apology for the inconvenience you may have experienced.
Maintenance Compensation Details

- Who is eligible: Accounts created before the maintenance

- Compensation: 1,000 silver

- Expiration Date: October 28, 2021 (Thu) 23:59 (UTC+9)


* Note

- Your compensation has been sent to your in-game mail. If you do not receive the compensation before the expiration date, it will expire and you will no longer be able to collect it.




We will be undergoing maintenance on October 21, 2021 (Thu).

During the maintenance, you will be unable to access the game and the official site.


[h3] [/h3][h3]Game Maintenance [/h3]


- Game Maintenance Target: All server

- Game Maintenance Schedule:

> October 20, 2021 (Wed) 19:00 - 23:00 (PDT)
> October 21, 2021 (Thu) 04:00 - 08:00 (CEST)
> October 21, 2021 (Thu) 05:00 - 09:00 (MSK)

- Game Maintenance Impact : Unable to access the game
■ Maintenance Compensation Details

- Beta Season 7 begins.
- Add the feature [Wu-Ju's Gift].
- Add monsters and objects to appear in the Sparring Grounds.
- Improve the AI Bot's AI.
- Fix an issue where the button for each mode didn't display on the [Score] > [Profile] screen.
- Improve the battle pass progress UI to make it easier to see.
- Change how skills are used for certain heroes, such as Jordine Ducas and Yeonhwa.


[h3]Web Maintenance [/h3]


- Maintenance Target: Official Website

- Maintenance Schedule :

> October 20, 2021 (Wed) 19:00 - 21:00 (PDT)
> October 21, 2021 (Thu) 04:00 - 06:00 (CEST)
> October 21, 2021 (Thu) 05:00 - 07:00 (MSK)

- Website Maintenance Impact: Unable to access all services within the official website


Additional Notices

- The maintenance and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.

- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.


Thank you.

October 20 (Wed) Web Update Details




Here are the web updates being applied to Shadow Arena on Wednesday, October 20.
Please refer below for the full details.



[h3]■ Changes and Fixes [/h3]

- Customer Support and email verification for account sign-ups will now use both of the following email domains:
 > pearlabyss.com
  > playblackdesert.com 

- Changedthe location and display path of CAPTCHA in the sign-up screen on the official website.
> Before: Above the "Sign Up" button in the sign-up screen
> After: Now appears when you click the verification button in the sign-up screen.



Thank you.




[Completed] October 20 (Wed) Pearl Abyss Account Website Maintenance




We will be undergoing maintenance on October 20, 2021 (Wed).

During the maintenance, you will be unable to access the following services.



[h3]■ Web Maintenance[/h3]
- Maintenance Target: Pearl Abyss Account Website

- Maintenance Period:

> October 20, 2021 (Wed) 01:00 - 03:00 (PDT)
> October 20, 2021 (Wed) 10:00 - 12:00 (CEST)
> October 20, 2021 (Wed) 11:00 - 13:00 (MSK)

- Maintenance Impact:

> Unable to use any service on the Pearl Abyss Account Website.
> Unable to log in to the launcher.
* You will be limited from logging in to the launcher while the Pearl Abyss Account Website is under maintenance. However, your connection to the game will not be influenced if you began playing Shadow Arena before the maintenance started.


[h3]Fixes and Improvements to the Pearl Abyss Account Website (Updated)[/h3]

- Changed the the location of the area which guides you to games available to play by region on the sign-up screen.
- Improved the UI/UX of the Terms of Agreement area that appears on the sign-up screen.
- Improved so you can enter in your email and password immediately when signing up through OpenID.
- Fixed the issue where parental verification would not proceed occasionally.


Additional Notices
- The maintenance and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.



Thank you.




Changed Amendment Date for Privacy Policy Changes




We would like to inform you that the effective date for the upcoming changes to the Privacy

Policy that was announced in the [Changes to the Privacy Policy] notice on September 17 has been changed.

Please refer below for the exact details.


■ Changed Amendment Date for Privacy Policy
Effective Date (Before)
Effective Date (Now)

October 18, 2021 (Mon)
October 20, 2021 (Wed)
▶ View More Details Regarding Privacy Policy Changes

* Please contact us via [Customer Support] if you have any questions or concerns about the changes to the Pearl Abyss Privacy Policy.

* Pearl Abyss reserves the right to change or cancel the amendment date of the Privacy Policy. If any changes are made, we will provide an announcement if any changes are made.

Thank you.

Be a Partner Influencer in Beta Season 7!




Beta Season 7 is just around the corner!
Curious to know what perks await in the new season? o(*'▽'*)/☆゚’

We’re looking for awesome Partner Influencers
who are looking to share various Shadow Arena content! (´•᎑•`)♡


■ Sign-up Period
[Early Bird Sign-up] October 14, 2021 (Thursday) after maintenance - October 21, 2021 (Thursday) before maintenance
[Regular Sign-up] October 12, 2021 (Thursday) after maintenance - September 30, 2021 (Thursday) before maintenance

* Those who sign up early will receive early bird sign-up perks.

Sign-up


■ Requirements
Category
Requirements
Partner Streamer

- Must have personal streaming channel

- Submit 3 or more stream video samples
Partner Creator

- Must have personal VOD channel

- Submit 3 or more samples of edited video that you have created

* You must meet all the requirements in order to apply for each partner program.

* Those selected as partner influencers will be notified separately through the email and in-game inbox written in the application form, and it may take about 1 to 2 weeks to review and select a partner.

* Partner influencers are selected based on our internal criteria among applicants who have met all the requirements.



[ ! ] Priority Conditions

* Those who have been previously selected as a Shadow Arena Partner Influencer
* Those you have extensive Shadow Arena playing experience.
* Those considered proficient in delivering high-quality content based on internal standards.


■ Program Period
- Beta Season 7 (October 21, 2021 (Thursday) after maintenance – December 23, 2021 (Thursday) before maintenance


■ Perks



Early Sign-up Perks

🎯

Goal Achievement Perks
Shadow Arena T-shirt
Exclusive Pet
[h3]🧰[/h3]
Partner Influencer Perks
Exclusive Title (Color)

Exclusive Profile Frame

Replay Access

Monthly Coupon

* Please see the details below for more information on each perk.





■ Goal Achievement Reward Requirements
Category
Requirements
Partner Streamer
Proceed in Shadow Arena broadcasting three times a week or more

(1 video must be at least 1 hour in length, limited to once a day)
Partner Creator
Upload Shadow Arena related video twice a week or more

(Video must be an edited version of 5 minutes or longer, and cannot be a streaming video)





■ Partner Influencers Responsibilities

- Please consider and be respectful of other players when participating in Shadow Arena community activities.
- Please be sure to adhere to the Terms of Service, Fan Content Guideline and the Community Guideline.
- Please avoid play that could negatively affect other players. (Use of inappropriate language, deliberate defeat, etc.)

※In the case participants engage in broadcasting that is insincere, irrelevant, or engage in inappropriate matters, they may be exempted from the selection group, and may be restricted from participating in next season’s Partner Influencer program.





▼ View details on each benefit
[Early Bird Sign-up perks]


- This benefit is only available to partner influencers who have signed up during the early bird
sign up period as those who signed up during the regular sign up period will not be qualified.

[Shadow Arena T-Shirt] is provided only once for the first time regardless
of the number of times you were selected as a partner influencer.


[Goal Achievement Rewards]

[ExclusivePet] will beprovidedwithin 2 weeksaftertheBetaSeason 7 Partner Influencer event
ends when goal achievement requirements are met 6 or more times.





[Partner Influencer Perks]

[Exclusive Title] and [Exclusive Profile Icon] that can only be used during Beta Season 7,
and they will be sent out two weeks after the players chosen as Partner Influencers are announced.

[Replay Access] The replay feature allows you to watch other players play the game as
well as see the game from their perspective, and they will be sent out two weeks after the players chosen as Partner Influencers are announced.

③ [Monthly Coupon] We'll send 5 coupons to our channel's influencers and viewers once a month.
The coupon code will be sent via Discord or in-game mail.

Those who misuse the coupons will lose their Partner Influencer status, and their participation in the next Partner Influencer program may be limited.

Items from Monthly Coupon


[Event] Unknown Dye Box x5

Get a chance to obtain one of the [Basic Dye] currently available at random!

Use the dye to customize your hero!


Gorgath's Alchemy Chest x5
Receive one of the items from the chest at a set probability upon using it.


[Event] Silver Booster (7 Days)

Increases the amount of Silver earned by 20%.
Amass Silver and use it to purchase the item you want!


[Event] Mastery Booster (7 Days)

Increases the amount of hero mastery earned by 20%. Increase your hero mastery to earn various titles!


[Event] Special Skin Selection

Coupon

Choose one of the items from the Skin Selection Coupon Chest!
Stylize your appearance by choosing the outfit you want!


[Event] Hero Selection Coupon

You will be able to select one of the Shadow Arena heroes with this item!

Now is the time to get the Hero you've always wanted!



※ Additional Notices



- Details during the registration period may change, adjusted, or canceled depending on the individual participant. Any changes made will be announced on this page, but it will not be announced separately.

- In the case that information provided during the registration process does not match or incorrect information is provided, you may be exempted from the compensation reward so please make sure to provide the correct information.

- In the case there is a record of restriction on usage due to violation of the Shadow Arena Terms of Use, you may be exempted from the selection group.

- You may be exempted from the selection group if your broadcasting or game nickname includes any material that is unwholesome.

- In the case participants commit in any actions in violation to the Terms of Service or the Terms of the Partner Influencer Program, broadcast content that is irrelevant, or engage in inappropriate matters, they may be exempted from the selection group, and may be disqualified post selection and may be proceeded with recovery of rewards.

- If you have any other questions or concerns related to the event, please contact us via [Support].
- Any matters not listed on this page will follow the [Shadow Arena Terms of Service], [Shadow Arena Event Rules].