Shadow Arena News

August 12 (Thu) Game service and Website Maintenance

We will be undergoing maintenance on August 12, 2021 (Thu).
During the maintenance, you will be unable to access the game and the official site.

[h3] [/h3][h3]■ Game Maintenance [/h3]

- Game Maintenance Target: All server
- Game Maintenance Schedule:
> August 11, 2021 (Wed) 19:00 - 23:00 (PDT)
> August 12, 2021 (Thu) 04:00 - 08:00 (CEST)
> August 12, 2021 (Thu) 05:00 - 09:00 (MSK)
- Game Maintenance Impact : Unable to access the game

[h3]■ Web Maintenance [/h3]

- Maintenance Target: Official Website
- Maintenance Schedule :
> August 11, 2021 (Wed) 19:00 - 21:00 23:0 (PDT) (Modified)
> August 12, 2021 (Thu) 04:00 - 06:00 08:00 (CEST) (Modified)
> August 12, 2021 (Thu) 05:00 - 07:00 09:00 (MSK) (Modified) - Website Maintenance Impact: Unable to access all services within the official website

※ Additional Notices
- The maintenance and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.
- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.

Thank you.

Pearl Abyss Website Stabilization

We would like to inform you that the Pearl Abyss Website will undergo a stabilization process on August 11 (Wed) from 17:00 to 18:30 (UTC+9).
Please understand that logging in through the launcher may not be seamless during this time.

We will do our best to provide you with a more stable service.

Thank you.

August 7 (Sat) Update Details

Here are the updates made to Shadow Arena during the client update on August 7 (Sat).
* Patch Size: 406.23KB (Approx)

Check out all the details below, and we will see you in the arena!

[h3]■ Solo Mode [/h3]

- Fixed an issue where the promotion match would fail if the tier gap between rivals was too large.
- Players in the Silver 4 or higher tier and those in the Bronze tier are now matched separately.
> In this update, players ranked below Silver 4 tier will no longer be matched against those ranked Silver 3 tier or higher.
- Changed to allow up to 7 AI players to join if a Silver 4 or lower tier player joins the game.
- Promotions up to and including Silver 4 tier have been made without regard to the promotion match for the time being.
> This issue will be fixed during maintenance on August 12th (Thursday).

▶ Check out Currently Known Issues

Click the link above to view the known issues that are currently being investigated by the developers. We are currently working to resolve these issues, and we will update players through the linked page as soon as an issue is resolved.

Thank you.

[Completed] August 7 (Sat) Game service Maintenance

The maintenance is now finished and you can now access the game.
Thank you for your patience during the maintenance.

We have sent you compensation as a token of our apology for the inconvenience you may have experienced.

Maintenance Compensation Details
- Who is eligible: Accounts created before the maintenance
- Compensation: 1,000 silver
- Expiration Date: August 14, 2021 (Sat) 23:59 (UTC+9)

* Note
- Your compensation has been sent to your in-game mail. If you do not receive the compensation before the expiration date, it will expire and you will no longer be able to collect it.

We will be undergoing maintenance on August 7, 2021 (Sat)
During the maintenance, you will be unable to access the game.

[h3]■ Game Maintenance [/h3]

- Game Maintenance Target: All servers
- Game Maintenance Schedule:
> August 6, 2021 (Fri) 19:00 - 21:00 20:30 (PDT)
> August 7, 2021 (Sat) 04:00 - 06:00 05:30 (CEST)
> August 7, 2021 (Sat) 05:00 - 07:00 06:30 (MSK)

- Maintenance Details:
> [Solo] Fix the issue which caused the promotion match to fail
> [Solo] Change the matching conditions to separate by tier and etc.
- Game Maintenance Impact : Unable to access the game

※ Additional Notices
- The maintenance and website maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this site.
- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.

Thank you.

Be a Partner Influencer in Beta Season 6!

■ Sign-up Period

[Early Sign-up]
August 5, 2021 (Thursday) after maintenance - August 12, 2021 (Thursday) before maintenance [Regular Sign-up]
August 12, 2021 (Thursday) after maintenance – September 30, 2021 (Thursday) before maintenance

* Those who sign up early as Partner Influencers registered early will receive early sign-up perks.

[h3][Sign-up][/h3]

■ Requirements

Partners

Requirements

Partner Streamer

- Must have personal streaming channel
- Submit 3 or more stream video samples

Partner Creator

- Must have personal VOD channel
- Submit 3 or more samples of edited video that you have created

* You must meet all the requirements in order to apply for each partner program.
* Those selected as partner influencers will be notified separately through the email and in-game inbox written in the application form, and it may take about 1 to 2 weeks to review and select a partner.
* Partner influencers are selected based on our internal criteria among applicants who have met all the requirements.

■ Program Period
- Beta Season 6 (August 12, 2021 (Thursday) after maintenance – October 14, 2021 (Thursday) before maintenance2021)

■ Perks

[h3]⏳ [/h3]
Early Sign-up Perks

[h3]🎯[/h3]
Goal Achievement Perks

- Exclusive Title (Color)
- Exclusive Profile Frame
- Monthly Coupon
- Play newly released hero for free
- Shadow Arena T-shirt

- Weekly Coupon
- Access to Replay Feature
- Exclusive Pet

[h3]🧰[/h3]
Irregular Perks

- Receive support rewards for holding events
- Hero Skin
- Shadow Arena Goods
- Communication with Developers
- Gain early access to contents
- Appearance in official Shadow Arena Broadcast / Chance to enter influencers tournament
- Shadow Arena launch feature / Promote channel through official social media

* Please see the table below for more information on each perks.

▼ Information for each Perks

[Early Sign-up Perk]
- This perk is only available for those who have participated during the early sign-up period. This perk is not available for those who sign up during regular registration period.
- The exclusive title and profile frame can only be used during Beta Season 6, and it will be sent out 2 weeks after signing up as Partner Influencers.
- Monthly coupons are coupons for partner influencers who can send these out to their viewers, and 10 coupons will be given. The coupon code will be sent to the user’s in-game mailbox.
> Contains: Unknown Dye Box x2, Silver Booster (7 Days), Mastery Booster (7 Days), All-Hero Pass (7 Days)
- When a new hero releases, they will be available to play for free.
- A Shadow Arena T-shirt will be given to Partner Influencers 1 time regardless of the number of times they were selected.

[Goal Achievement Perks]
- Weekly Coupons provided to give out to subscribers are ‘Partner Influencer Only coupons’, and they will be provided if you meet the weekly goals below. Once a goal is met and it is confimed, coupon codes will sent out by mail.
> Partner Streamer: Proceed in Shadow Arena broadcasting twice a week or more (1 video must be at least 30 minutes in length)
> Partner Creater: Upload Shadow Arena related video once a weak or more (Video must be an edited version, and not a simple streaming video)
> Contains: Unknown Box Dye x2, Support Chest

- The ‘Replay’ function allows players to view the actual screen of another player’s game playing screen. Access to the Replay function will be provided if goals below are met.
> Launched a third-party competition event, or placed 2nd place or higher in a Shadow Arena Official Competiton. (Event Cup is included in the official competition, but GM event is not included)

- Exclusive pets will be provided after the Beta Partner Influencer Season 6 is finished if requirements below are met.
> Exclusive Pet: Achieve 6 or more Weekly Coupons

[Irregular Perks]
- Event Rewards are supported/provided if a partner influencer holds a third-party event. But, support on event rewards will depend on the company standard’s and the event idea must be provided directly by the influencer.
- Hero Skins and Goods are offered irregularly and in the case that items are out of stock, the offer may be close or end early.
- Communication with developers, early access to contents, official broadcasting appearance, or any other irregular perks will be announced through the Official Shadow Arena Discord so please make sure to join the channel.

※ Additional Notices
- Details during the registration period may change, adjusted, or cancelled depending on the indiviudal participant. Any changes made will be announced on this page, but it will not be announced separately.
- In the case that information provided during the registration process does not match or incorrect information is provided, you may be exempted from the compensation reward so please make sure to provide the correct information.
- In the case there is a record of restriction on usage due to violation of the Shadow Arena Terms of Use, you may be exempted from the selection group.
- You may be exempted from the selection group if your broadcasting or game nickname includes any material that is unwholesome.
- In the case participants commit in any actions in violation to the Terms of Service or the Terms of the Partner Influencer Program, broadcast content that is irrelevant, or engage in inappropriate matters, they may be exempted from the selection group, and may be disqualified post selection and may be proceeded with recovery of rewards.
- If you have any other questions or concerns related to the event, please contact us via [Support].
- Any matters not listed on this page will follow the [Shadow Arena Terms of Service], [Shadow Arena Event Rules].