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Soulworker News

[Notice] Survey on SoulWorker Character BALANCE



Hello, This is SoulWorker.

We are always listening and collecting your opinions, however we sincerely apologize for
not giving satisfaction to all the workers.

In order to carefully check and apply the balance between characters in this situation, we
recently conducted a survey on character BALANCE on the KR server.

As the various opinions of TC/EN server workers are also important, we would like to
conduct a Traditional Chinese/English survey.

Please give us your valuable opinions for the development of a better SoulWorker.



Schedule for Survey

October 12, 2023 06:00 ~ October 19, 2023 09:00 (GMT)



※ Commemorative Reward for Survey (For everyone)


Reward

Soul Mate Transmitter *5
Parable's High-Grade A.R Transmitter *10



Reward Claim Period

October 20, 2023 06:00 ~ October 27 15:59 (GMT)


Thank you for your interest and support as always.
We'll continue to work hard to repay you with better content.

[Notice] In-game Known Issues



Hello, this is an announcement from SoulWorker.
We have internally checked several in-game issues after October 12th Update.

Further details are as follows:

===============
[In-game Issues]

- '[Warp Orb] Fireworks Festival' Issue
> Enable to Enter Fireworks Festival Event Maze (Event has Already Ended) by Using [Warp Orb] Fireworks Festival

===============

We sincerely apologize for this inconvenience,
and SoulWorker will try to provide a better service for our users.

Thank you.

[Maintenance] Regular Maintenance on October 12th (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that regular maintenance will be conducted to provide a better quality of service.

◆ Maintenance Announcement
* Date: Thursday, October 12th
* Duration: Approx. 5hrs 10min



Time zone

From

To



GMT

October 12th 00:50

October 12th 06:00



PDT

October 11th 17:50

October 11th 23:00



KST

October 12th 09:50

October 12th 15:00



* Contents: Server Optimization and Future Updates
* Rewards: Gruton Coins x1,600, Mats x5, Super High-Dose Vitamins Z x5, Energy Converters x2
* "[LIMITED] SoulWorker PLUS [1D]" item will be provided ONLY for Accounts with SoulWorker PLUS currently activated.

※ Maintenance Rewards will be available before the following hours:



Time zone

Before



GMT

October 13th 01:00



PDT

October 12th 18:00



KST

October 13th 10:00



※ Log-in or access to SoulWorker is unavailable during maintenance. So please make sure to log-out in a safe environment to ensure nothing happens to your account during this time.

For further details, please refer to the STEAM Update Announcement.

We will try our best to return your love and support by providing the best service.

Thank you.

[Notice] 231012 Update Note Preview


Hello! This is an announcement from SoulWorker.
Here is the Update and Event News for October 12, 2023.

---------------------------------------------◆ UPDATE ◆---------------------------------------------

◆ UPDATE RECAP

- Vile Predator (Raid) - Max Reward Limit [Weekly / Daily] Change
- [Lv.82] Familiar Crafting
- Character Balance Patch
- Character Deletion Limit per Day
- New Closet Hot Key: [Costume → Closet]
- Maze Clear Failed → Reward Limit Not Reduced


▶ Max Reward Limit [Weekly / Daily] Change: Vile Predator (Raid)

[Notice] Temporal Closing Notice on Customer Center



Hello, this is an announcement from SoulWorker.
With the upcoming traditional holiday in South Korea, we are here to inform you that answers for your submissions will be delayed for a couple of days.

SoulWorker Team will try to provide a better quality of service after the period mentioned above and sincerely apologize for this inconvenience.

Submissions will still be informed to our Customer Center, and answers to your inquiries will be delivered sequentially.

[Details]
- Date: 2023/9/28 ~ 2023/10/3
- Service Available: 2023/10/4 01:00 (GMT)

We always highly appreciate our users’ understanding and patience and will try to ensure a fair environment for your gameplay.

Thank you.