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Soulworker News

[Notice] Character Creation Issue (Resolved)



Hello! This is an announcement from Soulworker.

We have identified an issue affecting character creation on certain servers. Currently, when attempting to use a character name that is already taken, no error message or prompt will appear.

Normally, you would receive a message indicating the name is unavailable, but due to this issue, no such notification is displayed.

If you get stuck on the character creation screen, please assume that your preferred name is already taken. You should be able to proceed by entering a different name that has not yet been used.

Our team is working on fixing this as soon as possible.

Notes:
- Affected servers: EN and TC
- CN servers are not affected

We apologize for the inconvenience and appreciate your patience.


[Notice] Transaction Restriction System Changes (08/07/25)



Hello! This is an announcement from Soulworker.

We would like to inform you of the changes made to the following item-related restrictions for accounts, which were applied in March and May 2025.

Affected Features:
- Trade (1:1 Transaction)
- Mail (H.E.M.S)
- Market
- League Storage

### Restriction Changes

- Before Update:
※ You can view the previously implemented transaction restrictions in the announcement below:

[Notice] Transaction Restriction System Changes (05/15/25)


- After the Update:
※ The following features require the character to be Level 85:
  - 1:1 Trading
  - Mail (H.E.M.S)
  - Market

※ The features listed below will be restricted for 30 days after an account's first Cash Shop purchase:
  - This applies to:
    - Accounts created after the August 7 update
    - Accounts created before August 7 that have never made a Cash Shop purchase

    Restricted features:
    - 1:1 Trading
    - Mail (H.E.M.S)
    - Market
    - League Storage

Note:
- If your 30-day restriction is still active, you may not be able to wrap costumes.
- The 30-day countdown will now be displayed on your Profile menu.


### Amendments FAQ

#1

Question:
- I made my first Cash Shop purchase on July 21. Will the 60-day restriction still apply after the August 7 update?

Answer:
- No. Starting August 7, the 60-day restriction will be shortened by 30 days.

Example:
- Before August 7 Policy:
  - Account Created: April 13
  - Purchase Date: July 21
  - Item Restriction: 60-day countdown begins
  - Transaction Restriction: 60-day countdown begins
  - Both restrictions end: September 21

- After August 7 Policy:
  - A 30-day reduction will be applied to the transaction restriction.
  - New Transaction Restriction End Date: August 21

#2

Question:
- What happens to accounts that have already completed the Transaction Policy before the March 2025 update?

Answer:
- If your account already fulfilled the initial transaction requirement (e.g., first Cash Shop purchase completed before March 2025), you will retain full access to the following features without further restrictions:
  - 1:1 Trading
  - Mail (H.E.M.S)
  - Market
  - League Storage

Example:
- An old account that met the first-purchase condition
- Made a Cash Shop purchase by July 10
- After the August 7 update, no transaction restrictions will be displayed on the account[/p]

[Maintenance] Regular Maintenance on August 7 (Finished)



Hello, this is an announcement from SoulWorker.

We are here to inform you that regular maintenance will be conducted to provide a better quality of service.

[h4]◆ Maintenance Announcement[/h4]
* Date: Thursday, August 8th
* Duration: Approx. 7hrs 10 mins



Time zone

From

To



GMT

00:50 (08/07)

08:00 (08/07)



PST

16:50 (08/06)

00:00 (08/07)



KST

09:50 (08/07)

17:00 (08/07)



GMT+8

08:50 (08/07)

16:00 (08/07)


[h4]* Contents:[/h4]
- Server Optimization
- Game Updates
- Cash Shop Update

[h4]* Rewards:[/h4]
- Gruton Coins x500
- Super High-Dose Vitamin Z x3
- [Limited] Energy Converter x5
- Distorted Remnants of Desire x50
- [LIMITED] SoulWorker PLUS [1D] - Will be provided ONLY to accounts with activated SoulWorker PLUS.

※ Maintenance Rewards will be available before the following hours:



Time zone

Before



GMT

16:00 (08/21)



PST

08:00 (08/21)



KST

01:00 (08/22)



GMT+8

00:00 (08/22)


※ Log-in or access to SoulWorker is unavailable during maintenance.

Please log out in a safe location to ensure nothing happens to your account during this time.

For further details, please refer to the VFUN Announcement.

[h4][Notice] 25/08/07 Update Notes Preview[/h4]


[h4][Notice] 25/08/07 Event Notes Preview[/h4]


Thank you.

[Notice] Login, LEVEL Jump, and 'Reawaken' Event!



Hello! This is an announcement from Soulworker.

To celebrate the release of Haru and Chii's 2nd Awakening, all players who log in during the event period will receive x1 [Soul Jumping Ticket]!

Event Period:
July 10th Update ~ Until Further Notice

▶ How to Use [Soul Jumping Ticket]
1. Open your [Inventory] and use the [Soul Jumping Ticket].
2. Press [ESC] and select [Character Select].
3. Choose the character you want to level up (must be Level 51 or below).
4. On the Character Select screen, click [Soul Jumping].
5. Click [Jump Now], then confirm by pressing [OK] when prompted.

[Important]
- This will instantly raise your character to Level 76 and unlock their 1st Awakening.
- The Soul Jumping Ticket can only be used on characters Level 51 or lower.

Don't miss this opportunity to quickly level up and experience the full potential of Haru and Chii's latest power-up!

The 2nd Awakening for other characters will be released soon, so stay tuned.

Thank you for your continued support!

[Notice] SWxLO Live Broadcast Login Event



Hello! This is an announcement from SoulWorker.

To celebrate the SoulWorker X Last Origin collaboration, the SoulWorker development team hosted a special joint live broadcast with the Last Origin development team!

During the stream, an exciting sneak peek of the upcoming collaboration update was revealed.

Watch the full broadcast here:
[previewyoutube][/previewyoutube]
Stella Unibell × LRL \[PV]
[previewyoutube][/previewyoutube]
▶ SoulWorker X Last Origin Collaboration Login Event!

Event Period:
August 1st 11:30 ~ September 30th 15:59 GMT
August 1st 04:30 ~ September 30th 08:59 PST
August 1st 20:30 ~ September 30th 00:59 KST
August 1st 19:30 ~ September 30th 23:59 GMT+8

- Don't miss out! Log in and grab these awesome rewards!

Reward List:
- Energy Converter x20
- Random Dye Eyedropper x5
- Super High-Dose Vitamin Z x5
- Distorted Remnants of Desire Box II x2
- Meltdown Protection Device \[Possession] x1

※ All rewards will be delivered to the H.E.M.S account mailbox.
※ Rewards can only be claimed once per account.
※ If you have not received the mail, please refresh to check the mail for workers who have logged in before the reset time.
※ H.E.M.S are limited to a maximum of 50, and if the maximum number of 50 messages is exceeded, you can delete existing messages to view new ones.