Soulworker News

Hello, this is an announcement from SoulWorker.
We are here to inform you that temporal maintenance will be conducted in order to fix important issues.
The details are as follows:

[Detail]
- Server/Network Connection stabilization

[Period]
- February 24th, 2022
- GMT: 06:00 ~ 07:00
- PST: 22:00 (2/23) ~ 23:00 (2/23)
- KST: 15:00 ~ 16:00

[Compensations]
- Gruton Coin x 1000 + [Social Item] Mat x 1 + Parable's A.R Transmitter x 1

[Eligibility]
- 2/25 01:00 (GMT)

We apologize for this inconvenience and always try to make a better environment for your smooth gameplay.

Thank you.

Hello, this is an announcement from SoulWorker.
We are here to inform you that temporal maintenance will be conducted in order to fix important issues.
The details are as follows:

[Detail]
- Server/Network Connection stabilization

[Period]
- February 24th, 2022
- GMT: 00:50 ~ 02:30 02:40
- PST: 16:50 (2/23) ~ 18:30 18:40 (2/23)
- KST: 09:50 ~ 11:30 11:40

[Compensations]
- Gruton Coin x1500 + Parable's A.R Transmitter x1 + [Social Item] Mats x2

[Eligibility]
- 2/25 01:00 (GMT)

We apologize for this inconvenience and always try to make a better environment for your smooth gameplay.

Thank you.

Hello, this is SoulWorker Operation Team.

We have internally reviewed that issues regarding 2nd League Event Participation Rewards have been found, and the further details are as follows:

[Reported]
- An issue regarding 2nd League Event(Jan 14th ~ 27th) Participation Rewards : Distributed to players not participated after the February 17th maintenance (No Distribution to Participated Players)
- Distributed Rewards: [Temporary Pass] Violent Sun *1, Fused Desire Crystal *2, Extension x10 Box *1

[Reward Distribution]
- Players Not Participated: [Temporary Pass] Violent Sun *1, Fused Desire Crystal *2, Extension x10 Box *1 (once per character)
- Players Participated: [Temporary Pass] Violent Sun *1, Fused Desire Crystal *2, Extension x10 Box *1, Energy Converter *3 (once per character belonging to the participated leagues)

[Distribution Period]
- After the March 3rd Maintenance (No Distribution to players already received the rewards)

We sincerely apologize for this inconvenience, and SoulWorker will try to provide a better service for our users.

Thank you.

Hello, this is SoulWorker Operation Team.
We have internally reviewed that some lines are missing on our February 17th Update note, and the further details are as follows:

[Current Settings]
- Corrupted Wing Cube
(Sales Period: December 23, 2020 ~ January 14, 2021)
> Corrupted Torment / Agony / Fearful Wing Costume Package (Not Possible to obtain 'Lee Nabi' costume)
> Costume Packages / Wing Costume: Can be traded

- 2021 Corrupted Wing Cube
(Sales Period: July 22, 2021 ~ August 19, 2021)
> Corrupted Fearful / Destructive / Hateful Wing Costume Package (Can obtain All Characters include 'Lee Nabi')
> Costume Packages / Wing Costume: Can be traded

- 2022 Corrupted Wing Cube
(Sales Period: Currently On Sale)
> Corrupted Torment / Agony / Fearful Wing Costume PKG (Can obtain All Characters include 'Lee Nabi')
> Costume Packages: Can't be traded
> Wing Costume: Can be traded

- 'Market' and 'Personal Trade' for Lee Nabi costume: Please Read Carefully Before Purchase!
> Corrupted Fearful Wing Costume Package: Possible to get & Not Possible to get Lee Nabi costume (**Same Names / Two Versions)
> Corrupted Torment Wing Costume Package / Corrupted Agony Wing Costume Package: Not Possible to get Lee Nabi costume
> Corrupted Destructive Wing PKG / Corrupted Hateful Wing PKG: Possible to get Lee Nabi costume

[Fixes in detail]
- Re-distribution process will be conducted (submission required to Zendesk EN/TC):
> The same item will be sent via your H.E.M.S after the reclamation of your previous owns.
> (If you have 3 Corrupted Wing PKG, all items will be reclaimed and re-provided.)
> (If you have 1 Corrupted Wing among Fearful / Torment and Agony Wing Costume PKG, the exact one will be re-provided only.)

- Further descriptions regarding its use will be added in the package that can be obtainable from random box in Cash Shop (After March 3rd Update)

We sincerely apologize for this inconvenience, and SoulWorker will always try to provide a better system for our users' gameplay.
Thank you.

Hello, this is an announcement from SoulWorker.

We have been checked that our users worldwide are experiencing an error in the game.

An internal investigation is currently in progress to fix this error,
and further details will be announced when being fixed.

We apologize for this inconvenience.

Details are as follows:

[Reported]
- An error regarding the remaining of Soul Pass Point icon in Daily Mission after the closure of Soul Pass Season 2
- An error regarding some event items not to be discarded and sold:
[Limited] Anti-Destruction Device
[Limited] Energy Converter
[Limited] Anti-Limiter +10
[EV] 2022 Red Envelope
[EV] 2022 Danpat Mochi

* The errors stated above will be fixed on March 3rd maintenance

SoulWorker Team sincerely apologize for this inconvenience and will try to provide a better environment for your smooth gameplay.

Thank you.