Soulworker News

Hello, this is SoulWorker Operation Team.

We have internally reviewed that issues regarding 2nd League Event Participation Rewards have been found, and the further details are as follows:

[Reported]
- An issue regarding 2nd League Event(Jan 14th ~ 27th) Participation Rewards : Distributed to players not participated after the February 17th maintenance (No Distribution to Participated Players)
- Distributed Rewards: [Temporary Pass] Violent Sun *1, Fused Desire Crystal *2, Extension x10 Box *1

[Reward Distribution]
- Players Not Participated: [Temporary Pass] Violent Sun *1, Fused Desire Crystal *2, Extension x10 Box *1 (once per character)
- Players Participated: [Temporary Pass] Violent Sun *1, Fused Desire Crystal *2, Extension x10 Box *1, Energy Converter *3 (once per character belonging to the participated leagues)

[Distribution Period]
- After the March 3rd Maintenance (No Distribution to players already received the rewards)

We sincerely apologize for this inconvenience, and SoulWorker will try to provide a better service for our users.

Thank you.

Hello, this is SoulWorker Operation Team.
We have internally reviewed that some lines are missing on our February 17th Update note, and the further details are as follows:

[Current Settings]
- Corrupted Wing Cube
(Sales Period: December 23, 2020 ~ January 14, 2021)
> Corrupted Torment / Agony / Fearful Wing Costume Package (Not Possible to obtain 'Lee Nabi' costume)
> Costume Packages / Wing Costume: Can be traded

- 2021 Corrupted Wing Cube
(Sales Period: July 22, 2021 ~ August 19, 2021)
> Corrupted Fearful / Destructive / Hateful Wing Costume Package (Can obtain All Characters include 'Lee Nabi')
> Costume Packages / Wing Costume: Can be traded

- 2022 Corrupted Wing Cube
(Sales Period: Currently On Sale)
> Corrupted Torment / Agony / Fearful Wing Costume PKG (Can obtain All Characters include 'Lee Nabi')
> Costume Packages: Can't be traded
> Wing Costume: Can be traded

- 'Market' and 'Personal Trade' for Lee Nabi costume: Please Read Carefully Before Purchase!
> Corrupted Fearful Wing Costume Package: Possible to get & Not Possible to get Lee Nabi costume (**Same Names / Two Versions)
> Corrupted Torment Wing Costume Package / Corrupted Agony Wing Costume Package: Not Possible to get Lee Nabi costume
> Corrupted Destructive Wing PKG / Corrupted Hateful Wing PKG: Possible to get Lee Nabi costume

[Fixes in detail]
- Re-distribution process will be conducted (submission required to Zendesk EN/TC):
> The same item will be sent via your H.E.M.S after the reclamation of your previous owns.
> (If you have 3 Corrupted Wing PKG, all items will be reclaimed and re-provided.)
> (If you have 1 Corrupted Wing among Fearful / Torment and Agony Wing Costume PKG, the exact one will be re-provided only.)

- Further descriptions regarding its use will be added in the package that can be obtainable from random box in Cash Shop (After March 3rd Update)

We sincerely apologize for this inconvenience, and SoulWorker will always try to provide a better system for our users' gameplay.
Thank you.

Hello, this is an announcement from SoulWorker.

We have been checked that our users worldwide are experiencing an error in the game.

An internal investigation is currently in progress to fix this error,
and further details will be announced when being fixed.

We apologize for this inconvenience.

Details are as follows:

[Reported]
- An error regarding the remaining of Soul Pass Point icon in Daily Mission after the closure of Soul Pass Season 2
- An error regarding some event items not to be discarded and sold:
[Limited] Anti-Destruction Device
[Limited] Energy Converter
[Limited] Anti-Limiter +10
[EV] 2022 Red Envelope
[EV] 2022 Danpat Mochi

* The errors stated above will be fixed on March 3rd maintenance

SoulWorker Team sincerely apologize for this inconvenience and will try to provide a better environment for your smooth gameplay.

Thank you.

Hello, this is an announcement from SoulWorker.
We are here to inform you that regular maintenance will be conducted to provide a better quality of service.

◆ Maintenance Announcement
* Date: Thursday, February 17th
* Duration: Approx. 10hrs 10min 8hrs 40min



* Contents: Server Optimization and Future Updates
* Rewards: Gruton Coins x3000, Mats x9, Super High-Dose Vitamins Z x9, Energy Converters x5

※ Maintenance Rewards will be available before the following hours:



※ Log-in or access to SoulWorker is unavailable during maintenance. So please make sure to log-out in a safe environment to ensure nothing happens to your account during this time.

For further details, please refer to the STEAM Update Announcement.


We will try our best to return your love and support by providing the best service.

Thank you.

Hello! This is an announcement from SoulWorker.
Here is the Update and Event News for February 17, 2022.

---------------------------------------------◆ UPDATE ◆---------------------------------------------

▶ GRAND NEW STORY UPDATE – ‘WEST WAR 3’
1. NEW MAZES FOR "WEST WAR 3"
- Blooming Road
- Day Dreamer



[Entry Requirements]
- Blooming Road: Above Lv. 72 can enter.
- Day Dreamer: Above Lv. 73 can enter.

[Further Entry Requirement of Blooming Road]
- Must clear Episode 4 (Lord of Fire) of [Hell City] Maze



2. NEW MAIN QUESTS
- 21 main quests will be added due to the update of new story and new mazes.
- 21 Main Quests will be included:
> 1 Exclusive Quest for Chii Aruel
> 9 Exclusive Quests for Lee Nabi
- The new quest "The Beginning and the End" will start with NPC [Kane Barrel] in Grace City. (*Except Lee Nabi)

※ For Lee Nabi:
> Clear the quest "The Beginning of a Nightmare II"
> Receive the newly updated quest "The Ordeal of Grace City" from NPC [Toru] in Grace City

3. NEW SIDE QUESTS
- 16 new side quests will be added due to the update of new story and new mazes.

4. NEW PROGRESS
- A new progress and progress reward "Grace City - West War" will be added.



5. NEW EQUIPMENT / NEW MONSTERS
- 39 new equipment
- 22 new monsters

6. OBTAINABLE NEW EQUIPMENT FROM NEW MAZES



7. [STELLA UNIBELL] - VOICEOVER ISSUE
- No voiceover files (West War 3) will be updated for Stella Unibell due to the personal circumstances of the voice actress.
- This issue will be fixed in the later update. (Date Not Fixed Yet)


▶ NEW MAX LEVEL CAP
- Max Level: 72 → 74

▶ NEW MAX LEVEL CAP FOR SKILLS
- The next level of Lv.62 skills will be unlocked.
- Can unlock Level 5 skills after the update. (e.g. Haru's Trollsverd V / Lily's Leashed Beast V)
- Minimum Character Level Requirement: Lv. 74



▶ NEW AKASHIC RECORDS





- New Akashic Records will be added to Mileage Store (Gruton Coin Shop): ★5 Arin / ★4 Anasyth




※ MUST READ ※
- A.R Card Special Select Option [★5 / ★4] / Parable's A.R Transmitter [★5 / ★4] from Mileage Store (Gruton Coin Shop): NEW Akashic Record ★5 Arin / ★4 Anasyth will be added AFTER THE UPDATE.

- A.R Card Special Select Option [★5 / ★4] / Parable's A.R Transmitter [★5 / ★4] from Mileage Store (Gruton Coin Shop) that has been purchased BEFORE THE UPDATE → ★5 Arin and ★4 Anasyth will NOT be added. (MUST REMEMBER)

→ For ★5 Arin / ★4 Anasyth: PLEASE purchase Select Option / A.R Transmitter from Mileage Store (Gruton Coin Shop) AFTER THE UPDATE.
→ Refund or Restore will NOT be an option for anyone as this is clearly posted in the Update Note Preview.


▶ MORE CHANGES AND FIXES
- Christmas Trees in districts will be removed.
- Costume Extraction issue has been fixed. (Issue: Not Possible to Extract → [Youth and Passion] Costumes for Chii / Ephnel that had been purchased from Cash Shop)
- New Costume Extraction: [Refined Modern Casual] Costume will be enabled to Extract after the update.
- [NEW YEAR ROCK-PAPER-SCISSORS EVENT] item issue has been fixed. (Issue: Event items → Not possible to Delete or Sell.)
- Memorial issue has been fixed again. (Issue: Memorial sometimes does not appear in mazes of Episode 02 ~ 04.)
- Abyss Lounge Ranking display issue has been fixed. (Issue: The ranking was not displayed normally.)

---------------------------------------------◆ EVENT ◆---------------------------------------------

1. NEW EVENT BEGINS – [Valentine’s Day Event]
- Event Period: February 17th Update ~ March 3rd Update
- About this event:
1) Clear daily missions during the event period to get '[EV] Sweet Chocolate' event item.
2) [EV] Sweet Chocolate: Can be exchanged to useful items at Gruton Coin Shop.



2. THE EVENT ENDS - [LUNAR NEW YEAR EVENT]
- The event item reward will be removed from Daily Missions.
- Crafting lists will also be removed and related event items can be discarded or sold to the shop.

---------------------------------------------◆ SHOP ◆---------------------------------------------

1. NEW RELEASES

1) New Costume PKG: Enemy Festa (Indefinitely)



2) New Costume PKG: Refined Modern Casual (Indefinitely)



3) Various New and Special PKGs and Products



* [Item Lists & Drop Rates - 2022 Corrupted Wing Cube]



4) New Costume Single Product: Enemy Festa / Refined Modern Casual

[MUST READ]
※ [Enemy Festa] Costume Single Product: Weapon Costumes (Soul Weapon Hologram) will not be able to purchase as a single product.


2. BACK TO NORMAL PRICES


3. THE END OF SALES


※ It will be posted if the update in detail is altered due to unprecedented internal issues.

Thank you.