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Soulworker News

[Maintenance] Temporal Maintenance on January 23rd (Extended) (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that temporal maintenance will be conducted in order to fix important issues.
The details are as follows:

[Detail]
- Error Fixes
- Server/Network Connection stabilization

*Use of Megaphone will be temporarily deactivated until being announced later.

[Period]
- January 23rd, 2022
- GMT: 07:30 ~ 08:30 09:30
- PST: 23:30 (1/22) ~ 00:30 01:30 (1/23)
- KST: 16:30 ~17:30 18:30

[Compensations]
- Gruton Coin x1500 + Parable's A.R Transmitter x1 + [Social Item] Mats x2

[Eligibility]
- 1/24 00:00 (GMT)

We apologize for this inconvenience and always try to make a better environment for your smooth gameplay.

Thank you.

[Notice] In-game Known Issues



Hello, this is an announcement from SoulWorker.
We have been checked that our users worldwide are experiencing an error in the game.
An internal investigation is currently in progress to fix this error, and further details will be announced when being fixed.
We apologize for this inconvenience.

Details are as follows:

[Reported]
- Errors regarding the abuse of unidentified announcement (EN/TC)

Once again, SoulWorker Team sincerely apologizes for the inconvenience regarding an error and your gameplay.

Thank you.

[Notice] In-Game Known Issues



Hello, this is an announcement from SoulWorker.
We have been checked that our users worldwide are experiencing an error in the game.
An internal investigation is currently in progress to fix this error, and further details will be announced when being fixed.
We apologize for this inconvenience.

Details are as follows:

[Reported]
- Fix on the error regarding no Refinement Selection Points Restoration of [Limited] Energy Converter used from January 7th to January 13th maintenance

[Compensation]
- Refinement selection points, unobtainable from the uses of [Limited] Energy Converter during the Lonely Christmas event period mentioned above, will be applied after January 27th maintenance. (per character)
- If the points have been accumulated as maximum (500) before 27th maintenance, it will be added without loss of previous points.

Once again, SoulWorker Team sincerely apologizes for the inconvenience regarding an error and your gameplay.

Thank you.

[Notice] Issues regarding [Stage on Shining Star] Costume



Hello, this is from SoulWorker Operation Team.
We are here to inform you of the further news regarding [Stage on Shining Star] costume.
The details are as follows:

> Further notice about '[Special Box] Shining Star on Stage' (Price: 5,000 Cash)
> [Special Box] Shining Star on Stage: The Package itself is Not Possible to Trade. Please check again before purchase.
> Tradable Items of [Special Box] when it is opened: All items inside. (Except, 'Shining Star on Stage Effect Costume Select Option' and '[Adv. Warp Orb] Serenus Spica')

Additionally, Shining Star-themed Hairstyle items for male/female characters will be on sale after the next update. For further details, please refer to our next Update Note.

SoulWorker will always try to provide a better environment for your smooth gameplay.

Thank you.

[Maintenance] Temporal Maintenance on January 13th (Edited) (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that temporal maintenance will be conducted in order to fix important issues.
The details are as follows:

[Reported]
Hot fix - Errors regarding the consecutive use of Warp Orb [Eternal Promise] and [Serunus Spica]
Hot fix - Inaccessibility regarding Serenus Spica (EN Only)

[Detail]
- Being unable to use Warp orb [Serenus Spica] in District [Eternal Promise] and that of [Eternal Promise] in District [Serenus Spica] after the maintenance

[Period]
- January 13th, 2022
- GMT: 09:10 ~ 10:10 09:40
- PST: 01:10 ~ 02:10 01:40
- KST: 18:10 ~ 19:10 18:40

[Rewards]
- Gruton Coins x1000, Parable's A.R Transmitter x1. [Social Item] Mat x1
- Warp Orb [Eternal Promise] x1
- Warp Orb [Serenus Spica] x1

All characters located in those two district before the maintenance will be placed to [Rocco Town] after the temporal maintenance.

We apologize for this inconvenience and always try to make a better environment for your smooth gameplay.

Thank you.