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Soulworker News

[Notice] Event Reward Pre-distribution Issue



Hello, this is an announcement from SoulWorker.
In process of setting New Year Rewards on December 29th, we have checked that the rewards have been pre-distributed to some players of TC server.
Accordingly, the same rewards will be provided to all players except for ones who have already received the reward mail.
We apologize for this inconvenience.

Details are as follows:

- Subject to Grant : Players who have not received New Year Reward mail

- Detailed Rewards: Anti-Limiter *5, Twilight Resource *30, [Temporary Pass] Lunar Fall *1 (per account only once)

- Distribution Date: January 13th, 2022

Once again, SoulWorker Team sincerely apologizes for the inconvenience of your gameplay.
Thank you.

[Notice] In-Game Known Issues


Hello, this is an announcement from SoulWorker.

We have been checked that our users worldwide are experiencing an error in the game.
We apologize for this inconvenience.

Details are as follows:

[Reported]
- The error regarding no Refinement Selection Points accumulations when using [Limited] Energy Converter
- The error regarding being unable to restart Lonely Christmas Maze

[Compensation]
- Refinement Selection Points as many as [Limited] Energy Converter crafted from Event I of Gruton Coin Shop and used by January 13th maintenance will be applied after the same maintenance. (per character)
- If owning the max Refinement Selection Points(500) when January 13th maintenance, the points will be added to over 500. (No loss of previous Refinement Selection Points)

Once again, SoulWorker Team sincerely apologizes for the inconvenience regarding an error and your gameplay.

Thank you.

Winter is Coming Screenshot Event Winner Announcement (12/24 Edited)

Hello, this is SoulWorker Operation Team.
We appreciate all of you who have participated in Winter is Coming Screenshot Event from November 25th to December 9th, and here are our winners for Romance & Blossom Costume Package! 🎉



Please stay tuned for our upcoming events and participate. 💕
Thank you.


※ The winning reward will be delivered to H.E.M.S of the Received tab on December 24th 27th.
※ The costume will be provided based on characters you submitted in your post description.
※ Unless receiving the reward due to mail storage time expiration, it cannot be re-provided.
※ If any violations of Operational Policy are found during the event participation process and even after winning, winning will be excluded.

MERRY SOUL-CHRISTMAS: 1st Release

[h3]👋Hello to our beloved SoulWorkers! [/h3]
[h3]Merry Christmas 🎅
We've got special gifts for your love and support in 2021!
How many Codes will be they hiding behind?

We hope you all have a happy year😘 [/h3]



[h3]🎅MERRY CHRISTMAS🎄 and thank you for bearing with us in 2021❤️[/h3]

[h3]※ The coupon will be available for 09:00, Dec 25th ~ 31st, 14:59 (GMT)
※ The coupon will require all codes released from Dec 23rd to 25th in order to receive the rewards.[/h3]

[Maintenance] Regular Maintenance on December 23rd (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that regular maintenance will be conducted to provide a better quality of service.

◆ Maintenance Announcement
* Date: Thursday, December 23rd
* Duration: Approx. 5hrs 40min



Time zone

From

To



GMT

December 23rd 00:50

December 23rd 06:30



PST

December 22nd 16:50

December 22nd 22:30



KST

December 23rd 09:50

December 23rd 15:30



* Contents: Server Optimization and Future Updates
* Rewards: Gruton Coins x1600, Mats x5, Super High-Dose Vitamins Z x5, Energy Converters x2

※ Maintenance Rewards will be available before the following hours:



Time zone

Before



GMT

December 24th 01:00



PST

December 23rd 17:00



KST

December 24th 10:00



※ Log-in or access to SoulWorker is unavailable during maintenance. So please make sure to log-out in a safe environment to ensure nothing happens to your account during this time.

For further details, please refer to the STEAM Update Announcement.


We will try our best to return your love and support by providing the best service.

Thank you.