1. Soulworker
  2. News

Soulworker News

[Maintenance] Temporal Maintenance on November 15th (TC) (Finished)



Hello, this is from SoulWorker Operation Team.
We are here to inform you that temporal maintenance will be conducted in order to fix important issues.
The details are as follows:

[Detail]
- Server/Network Connection stabilization (TC - Rosca Only)

[Period]
- November 15th, 2021
- GMT: 02:30 ~ 04:30 05:00
- PST: 18:30 ~ 20:30 21:00 (11/14)
- KST: 11:30 ~ 13:30 14:00

[Rewards]
- Gruton Coins x1500, Mats x2, Parable's A.R Transmitter x1

We apologize for this inconvenience and always try to make a better environment for your smooth gameplay.

Thank you.

[Notice] Compensation for TC Server Issues (Edited)



Hello, this is an announcement from SoulWorker.
We have been checked that our users worldwide have a problem accessing our server (TC).
An internal investigation has been conducted, and it is fixed now.
We apologize for this inconvenience regarding the disconnection and your gameplay.

[Currently Reported]
- No response from the server (11/13 09:50 ~ 10:10, GMT)
- Unable to access to server after logging-in

[Compensation]
- Gruton Coin *1000 + Parable's A.R Transmitter *1 + [Social Item] Mats *1

[Eligibility Period]
- November 15th~ (GMT)
- November 15th 02:00 ~ November 17th 00:59 (GMT)

Once again, we apologize for this inconvenience and will always try to return your love and support by providing the best service we can.

[Notice] Compensation for TC Server Issues



Hello, this is an announcement from SoulWorker.
We have been checked that our users worldwide have a problem accessing our server (TC).
An internal investigation has been conducted, and it is fixed now.
We apologize for this inconvenience regarding the disconnection and your gameplay.

[Currently Reported]
- No response from the server (11/11 14:30 ~ 17:00, GMT)
- Unable to access to server after logging-in

[Compensation]
- Gruton Coin *2000 + Parable's A.R Transmitter *2 + [Social Item] Mats *2 + Energy Converter *1

[Eligibility Period]
- November 12th 02:30 ~ November 14th 00:59 (GMT)

Once again, we apologize for this inconvenience and will always try to return your love and support by providing the best service we can.
Thank you.

[Notice] In-game error regarding League Raid Access

[Img]https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/38551250/92dc2400b43404a93ece1df73fe2c3b6ced82bb3.png

Hello, this is an announcement from SoulWorker.
We are here to inform you that the access Pop-Up regarding the Legion Invader (League Raid) has not been responded in [Force] status. Internal modifications are currently in progress to fix this internal error that occurred after the First Update on November 11th, and please be notified that the error would be fixed after the Second Update on November 25th.
Details are as follows:

[Currently Reported]
- No response was given from the League Raid access UI when being Force.

[Period]
- It will be fixed after the Second Regular Maintenance (11/25)

SoulWorker Team sincerely apologize for this inconvenience and will try to provide a better environment for your smooth gameplay.

Thank you.

[Maintenance] Regular Maintenance on November 11th (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that regular maintenance will be conducted to provide a better quality of service.

◆ Maintenance Announcement
* Date: Thursday, November 11th
* Duration: Approx. 6hrs 10min



Time zone

From

To



GMT

November 11th 00:50

November 11th 07:00



PST

November 10th 16:50

November 10th 23:00



KST

November 11th 09:50

November 11th 16:00



* Contents: Server Optimization and Future Updates
* Rewards: Gruton Coins x2,000, Mats x6, Super High-Dose Vitamins Z x6, Energy Converters x3

※ Maintenance Rewards will be available before the following hours:



Time zone

Before



GMT

November 12th 01:00



PST

November 11th 18:00



KST

November 12th 10:00



※ Log-in or access to SoulWorker is unavailable during maintenance. So please make sure to log-out in a safe environment to ensure nothing happens to your account during this time.

For further details, please refer to the STEAM Update Announcement.

We will try our best to return your love and support by providing the best service.

Thank you.