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[Maintenance] Regular Maintenance on February 16th (Extended) (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that regular maintenance will be conducted to provide a better quality of service.

◆ Maintenance Announcement
* Date: Thursday, February 16th
* Duration: Approx. 6hrs 10min 7hrs 10min 7hrs



Time zone

From

To



GMT

February 16th 00:50

February 16th 07:00 08:00 07:50



PST

February 15th 16:50

February 15th 23:00 16th 00:00 15th 23:50



KST

February 16th 09:50

February 16th 16:00 17:00 16:50



* Contents: Server Optimization and Future Updates
* Rewards: Gruton Coins x2,000, Mats x6, Super High-Dose Vitamins Z x6, Energy Converters x4
* "[LIMITED] SoulWorker PLUS [1D]" item will be provided ONLY for Accounts with SoulWorker PLUS currently activated.

※ Maintenance Rewards will be available before the following hours:



Time zone

Before



GMT

February 17th 01:00



PST

February 16th 17:00



KST

February 17th 10:00



※ Log-in or access to SoulWorker is unavailable during maintenance. So please make sure to log-out in a safe environment to ensure nothing happens to your account during this time.

For further details, please refer to the STEAM Update Announcement.

We will try our best to return your love and support by providing the best service.

Thank you.

[Notice] 230216 Update Note Preview

Hello! This is an announcement from SoulWorker.
Here is the Update and Event News for February 16, 2023.


---------------------------------------------◆ UPDATE ◆---------------------------------------------

▶ RUIN FORTRESS - [HERO] MODE

- Ruin Fortress [HERO] Mode will be open for a limited time only.
> Forgotten Armory / Deep Core / Acheron / Ark Ship
> Active / Passive Akashic Record: Enable to Use in Hero Mazes

1. Hero Mode Period
- February 16th Update ~ March 2nd Update



2. Entry Requirements
- Lv. 72 or Higher
- 1 Player ~ 4 Players

3. How to Enter
- Click [HERO MODE] button → HERO MODE CHALLENGE OPTIONS → Clear the maze
- Clear the Hero Mode maze → [Violet Glazed Vacuunium] will be provided as a reward in proportion to the number of selected challenge options.

4. Reward and Restriction
- Challenge Number Restriction: Can challenge 20 times per account every week.
> Consume all 20 times, you can still enter the Hero Mode. However, no longer be able to earn any rewards.
> All Hero Mazes share a limit on the number of challenges.
> Challenge Number Restriction (20) resets Every Monday 01:00 (GMT)



5. Hero Mode Crafting Lists
- New Crafting Lists (Hero Mode) will be added at Gruton Coin Shop.


▶ NEW FUNCTION – [SEARCH]
- [Search] button will be applied.
> Inventory / Bank / Cube
> Enable to search the item that you want to find.

- Search button can be found at the top of the Inventory UI.
- Search → Write down a name of an item → Highlights occur on tabs or pages if you own that item.


▶ NEW FUNCTION – ENABLE TO CHECK [TIME-LIMITED ITEMS]

- Enable to check states of 'Time-Limited Items' in the Inventory.
> clock-shaped icon will be added to the inventory.


▶ NEW FUNCTION – ALERT (TIME-LIMITED ITEMS)



- New Alert function for [Time-Limited Items] will be added.
> Less than 1 day alert will be appeared if you have Time-Limited Items that will expire within 1 day.
> This alert appears when you exit the game.


▶ CHARACTER SKILL IMPROVEMENT

[Chii]
- 'Third Form: Hawk Ambush (SoulPlus: Triple Arrow)' skill will be improved.
> Shove Attack leaves a Black Blood Mark.
> This Part will be Deleted:
1) You can call your weapon back immediately by (Left-Click).
2) [Controls: Immediate Action] Mouse: (Left-Click) after throwing your Single Edge

- There will be changes in the 'Predator's Claw' skill.
> It will be activated faster than before.
> Skill Delay Time will be improved.

[Nabi]
- 'DestroNail' skill: Improved skill combo after the strike of DestroNail.

[Dhana]
- 'Devour' skill: Additional Command will be deleted. Improved skill combo after the strike of Devour.

- 'Momentary Chase (SoulPlus: Assassination)' skill:
> Additional Command will be deleted. Improved skill combo after the strike of Momentary Chase (SoulPlus: Assassination).
> [Skill Info: Throwing Scissors] firing distance will be reduced.

- 'Rampage Specter' skill: Improved the number of hits to be the same regardless of the distance or size of the enemy.


▶ CHANGE – COSTUMES

- This Change will be Applied on February 16th Update (ACCOUNT BASIS).

- [Binds when picked up / Cannot be Traded] will be changed to [Bind on Equip / Can be Traded] under certain conditions.
> This Change will ONLY be applied to Cash Shop Costumes.
> And it will Not be applied to Costumes that can be obtained through in-game.

※ Users with More than 51 Cumulative Attendance days (ACCOUNT BASIS):
> Purchase Costumes → [Can be Traded]

※ Users with Less than 51 Cumulative Attendance days (ACCOUNT BASIS):
> Purchase Costumes → [Cannot be Traded: For 30 Days]

- This mechanism will also be applied to "Costume PKG".

[e.g.]
Costume PKG / [Cannot be Traded] Duration Left: 20 Days → A User opens the Costume PKG to receive a Costume → [Cannot be Traded: For 20 Days] is applied to That Costume

※ After More than 51 Cumulative Attendance days → [Cannot be Traded] will change to [Can be Traded]

[e.g.]
A User with 49 Cumulative Attendance days → Purchase Costumes → [Cannot be Traded: For 30 Days] → Attend 2 More Days → [Can be Traded]


▶ CHANGE – CASH SHOP COSTUMES IN YOUR

- Cash Shop Costumes that purchased BEFORE February 16th Update:
> It will be changed to [Can be Traded] AFTER FEBRUARY 23RD, 2023.

> This Change will Not be applied to Costumes that can be obtained through in-game and event crafting.

※ Users with More than 51 Cumulative Attendance days (ACCOUNT BASIS):
> Change to [Can be Traded] immediately

※ Users with Less than 51 Cumulative Attendance days (ACCOUNT BASIS):
> Change to [Cannot be Traded: For 30 Days]

[e.g.]
A User with 49 Cumulative Attendance days → Cash Shop Costumes (INVENTORY) → [Cannot be Traded: For 30 Days] → Attend 2 More Days → [Can be Traded]

A User with 10 Cumulative Attendance days → Cash Shop Costumes (INVENTORY) → [Cannot be Traded: For 30 Days] → After 30 Days → [Can be Traded]





▶ CHANGE & FIX

- Snow Equalizer issue has been fixed. (Issue: Translation not applied)

- Summoned Objects of Characters
> The problem that Summoned Objects unintentionally caught the enemy's aggro will be fixed.

- New Cash Shop Alert: Notification Mark will show up when you still have Free 'Transmission' Chance.

- Brooch Transmission Price will be changed
> (Current) 100 → (After Update) 30


▶ NEW COSTUME

- New Costume [Snowflake Fancy] will be updated


---------------------------------------------◆ EVENT ◆---------------------------------------------

▶ NEW EVENT BEGINS – Costume in the

- How to Buy: through Gruton Coin Shop in each district
> Gruton Coin Shop [Popular] - [Event]

- Event Period: February 16th Update ~ March 2nd Update

< Costume List & Price – Gruton Coin Shop >




※ Can be purchased by all characters. HOWEVER, this costume cannot be equipped by .
※ Nostalgic Kiddy Uniform for Dhana will be updated in the future. (Update Schedule Not Decided Yet.)



▶ THE EVENT ENDS
- [Valentine's Day EVENT] will be ended.
- [Lunar New Year EVENT] will be ended.


---------------------------------------------◆ SHOP ◆---------------------------------------------

▶ NEW RELEASE

1. Various New Special PKGs and Products

1) Costume Function Support PKG
- Period: February 16th Update ~ March 2nd Update
- Random Dye Eyedropper x20 / Dye Eyedropper x2 / Brooch Socket Implement x10 / Brooch Extractor x15
- Soul Cash Price: 2400
- Purchase Limit: Once per Account

2) TERA Brooch PKG
- Period: February 16th Update ~ March 2nd Update
- TERA Brooch Select Option (Possession) x1 / Unified TERA Brooch Cube (Possession) x1 / Unified Attack Brooch Transmitter x1 / Unified Defense Brooch Transmitter x1 / Unified Technical Brooch Transmitter x1 / Brooch Extractor x1
- Soul Cash Price: 1000
- Purchase Limit: Once per Account

3) Unified Brooch PKG
- Period: February 16th Update ~ March 2nd Update
- Unified TERA Brooch Cube (Possession) x1 / Brooch Extractor x1 / Unified Attack Brooch Transmitter x1 / Unified Defense Brooch Transmitter x1 / Unified Technical Brooch Transmitter x1
- Soul Cash Price: 170
- Purchase Limit: Three Times per Account

2. Costume

1) [Costume PKG] Sweet Patissiere
- Period: February 16th Update ~ March 1st, 01:00 AM [GMT]
- For: Haru / Lily / Stella / Iris / Chii / Ephnel / Nabi
- Soul Cash Price: 800

2) [Costume PKG] Candy Knights
- Period: February 16th Update ~ March 1st, 01:00 AM [GMT]
- For: Erwin / Jin
- Soul Cash Price: 850

3) [Costume PKG] Nihill Kingdom Knights
- Period: February 16th Update ~ March 1st, 01:00 AM [GMT]
- For: All Characters
- Soul Cash Price: 1240 (Haru / Chii) / 1050 (Erwin / Lily / Jin / Stella / Iris / Ephnel)

4) [Costume PKG] Snowflake Fancy
- Period: March 1st, 01:00 AM [GMT] ~ March 23rd Update
- For: All Characters
- Soul Cash Price: 3000 (Female Character) / 2780 (Male Character)

3. Photo

1) [Snowflake Fancy] Photo
- Period: March 1st, 01:00 [GMT] ~ Indefinitely
- For: All Characters
- Soul Cash Price: 470


▶ THE END OF SALES

(1) [2023 New Year] Soul Mate PKG
- Sale Ends on February 16th (Thu) 01:00 [GMT]

(2) [2023 New Year] Strength UP~! PKG
- Sale Ends on February 16th (Thu) 01:00 [GMT]

(3) [2023 New Year] Familiar PKG
- Sale Ends on February 16th (Thu) 01:00 [GMT]

(4) [Costume PKG] Fairy on Ice
- For: Haru / Lily / Stella / Iris
- Sale Ends on February 16th (Thu) 01:00 [GMT]

(5) [Costume PKG] Prince on Ice
- For: Erwin / Jin
- Sale Ends on February 16th (Thu) 01:00 [GMT]


※ It will be posted if the update in detail is altered due to unprecedented internal issues.
Thank you.


[Producer’s Comment] I have made my decision! (Costumes and Brooches)



Dear SoulWorkers,

This is Kyeong-Bae, Park of Superany Studio in Lion Games.

It's already been a week.
How are you all?

First and foremost, thank you so much for sharing Your Suggestions and Opinions.
(Yes, I've read them ALL for sure.)

And, I have made my decision
after a number of passionate internal team debates.


1. COSTUMES

There will be Two major changes.

(1) Purchase Costume → Possession (for a certain period) → (After a certain period) Change to [Can be Traded]

(2) Trade Costume → Possession (for a certain period) → (After a certain period) Change to [Can be Traded]

One of my studio members quoted Ernest Hemingway.
“The best way to find out if you can trust somebody is to trust them.”

Of course, I trust YOU as you trust me.


2. BROOCHES

I am so sorry that brooches (Cash Shop) will remain unchanged this time.
However, there will be a price adjustment (lowering of prices) for brooches.

Your Suggestion. Your Opinion. Yes, I do understand Your Frustration.

And this message can be another disappointment for you,
but my team and I are trying to figure out the best way for all of us.

Lastly, I prepared a small gift for you.
Please please accept my humble gift through H.E.M.S.

[hr][/hr]
[Included Items]
▶TERA Brooch Select Option (Possession) x1
▶Unified TERA Brooch Cube (Possession) x5


[Gift Period]
▶ February 10th, 10 AM ~ February 26th, 1 AM [GMT]

[hr][/hr]
Thank You So Much for Your Patience.
Superany Studio and I will consider and develop contents you can love.

AGAIN and AGAIN, I am so delighted YOU are with us!

Sincerely,
Kyeong-Bae, Park

[Producer’s Comment] About Costumes and Brooches



Dear SoulWorkers,

This is Kyeong-Bae, Park of Superany Studio in Lion Games.

How are You? Yes, I heard and read every single voice of yours through our Operation Team.
So, I guess this is the right time to explain the reason for the Changes in Costume and Brooch.

1. WHY I NEED TO CHANGE (Can be Traded → Possession)

First of all, Costumes / Brooches → [Possession] state
▶ I would like to inform you that this is just a TEMPORARY measure!

Massive Chargeback of Cash Costumes and Brooches are the crucial reason of the change.
It negatively exceeded my studio's expectations.

However, Superany Studio and I hear and read all your voices through various communities.
While writing this to you, my studio is trying to find a solution.

I PROMISE YOU!
WHEN the prevention and solution are found, [Possession] will go back to [Can be Traded] again.

2. MISTAKE (Crafted Brooches → Possession)
There was a mistake in Crafted Brooches (Brooch Transmitter Select Option / NPC ‘EO’) were also changed to the [Possession] state.
But, it was not possible to fix through simple data modification as several other side effects were expected at the time.

As it was announced in [Notice] 230202 Update Note Preview, this issue will be properly fixed in February 16th Update.

▶ Crafted Brooches from Brooch Transmitter Select Option / NPC ‘EO’ → Can be Traded

I will let you know more detailed information about this modification through ‘[Notice] 230216 Update Note Preview’.

No doubt, it’s my mistake. I wanted to say I’m terribly sorry to you all.

Superany Studio and I, Kyeong-Bae, Park, will consider and develop contents you can love.
ALWAYS, Your Support means the world, and I can’t thank you enough.
AGAIN, I am so delighted YOU are with us!

Thank YOU so much.

[Notice] In-game Known Issues (Revised)



Hello, this is an announcement from SoulWorker.
We have internally found several in-game issues after February 2nd Update.

Further details are as follows:

[Issue]
- Issue: Not Possible to Move Channels in the [Candus City] and [Grace City]
> The Issue has ALREADY been fixed.
▶ Please restart our game again to Update. (Exit Game → Access the game again)

- Issue:
> Character: Jin
> [Recoil Bound] (SoulPlus of 'Spirit Shooter' Skill) - Skill Tooltip Not Properly Revised.
> Fix: February 16th Update

We sincerely apologize for this inconvenience,
and SoulWorker will try to provide a better service for our users.

Thank you.