Soulworker News

Hello, this is an announcement from SoulWorker.
We have been checked that log-in or access to SoulWorker was temporally unavailable on Dec 19.
The issue has been successfully fixed, and the access will be generally conducted.
We apologize for this inconvenience.

Details are as follows:

[Reported]
- No Server Available Message / Disconnection

[Compensation]
- Gruton Coin *4000 + Parable's A.R Transmitter *6 + Energy Converter *6 + Unified TERA Brooch Cube (Possession) *1 + [LIMITED] SoulWorker PLUS [1D] *1

[Eligibility]
- GMT 12/21 07:00～12/23 01:00
- PDT 12/20 23:00～12/22 17:00
- KST 12/21 16:00～12/23 10:00

Once again, we sincerely apologize for this inconvenience, and SoulWorker will try to provide a better service for our users.

Thank you.

Hello.
This is a very Important Advance Notice from SoulWorker.

There will be a major change in the cash shop system next month.

▶ Target:
- Entire Cash Shop Costumes (that 'Can be Traded') → Currently Available & Previously Available
- Cash Shop Brooches (that 'Can be Traded') → Currently Available & Previously Available

▶ Change Date: January 19th Update (2023)

▶ Change: Can be Traded → Cannot be Traded

[January 19th Update - SYSTEM CHANGE PROCESS]
1. Cash Items (▶ Target) that have registered in the Market → Those cash items will return to the Registered Account (User).
> Those Cash Items will be Changed: Can be Traded → Cannot be Traded

2. Cash Items already traded → They will be Changed to 'Cannot be Traded'.

※ For More Information: Please Check '[Notice] 230119 Update Note Preview' on January 18, 2023

Thank you.

Hello, this is an announcement from SoulWorker.
We are here to inform you that temporal maintenance will be conducted in order to fix some issues.
The details are as follows:

* Temporary Server Maintenance: Database Check & In-game Issue Fix

- (After December 8th Maintenance) the UK / Australia channel (Region) → Select Another Channel to access the game

- ‘[Warp Orb] Moonlight Party’ Item will be removed from Gruton Coin Shop.
> Gruton Coin Compensation Schedule will also be changed: It will be provided after December 8th Temporary Server Maintenance.

For further details, please refer to the [Notice] About ‘[Warp Orb] Moonlight Party’ Item.

[Period]
- 12/7 21:50 ~ 12/8 07:00 (GMT)
- 12/7 13:50 ~ 12/7 23:00 (PST)
- 12/8 06:50 ~ 12/8 16:00 (KST)

[Compensations]
- Gruton Coins x2,600, Mats x8, Super High-Dose Vitamins Z x8, Energy Converters x4
- "[LIMITED] SoulWorker PLUS [1D]" item will be provided ONLY for Accounts with SoulWorker PLUS currently activated.

[Eligibility]
- GMT : 01:00 (12/9)
- PST : 17:00 (12/8)
- KST : 10:00 (12/9)

We apologize for the inconvenience.

Thank you.

Hello, this is an announcement from SoulWorker.

We have internally found an in-game issue related to ‘[Warp Orb] Moonlight Party’ Item of Gruton Coin Shop after December 1st Update.

Further details are as follows:

[Issue]
- (Issue 1) ‘[Warp Orb] Moonlight Party’ Item → Not Removed from Gruton Coin Shop
- (Issue 2) If purchase ‘[Warp Orb] Moonlight Party’ Item → Auto-Delete from Inventory due to Expiration of Event Period

* (Please Note) [Moonlight Party] event maze is CLOSED → Not Possible to Enter even if you have ‘[Warp Orb] Moonlight Party’ item.

[Compensation]
Users who purchased ‘[Warp Orb] Moonlight Party’ item during *Certain Period

> Certain Period: AFTER December 1st Update ~ BEFORE December 22nd Update
> Compensation: Gruton Coin (Return the Amount you used to buy ‘[Warp Orb] Moonlight Party’ item during Certain Period)

[FIX]
December 22nd Update
> Compensation (Gruton Coin) will also be provided after the Update.

We sincerely apologize for this inconvenience,
and SoulWorker will try to provide a better service for our users.

Thank you.

Hello, this is SoulWorker Operation Team.

[Terms of Service] & [Operating Policy] are revised and updated today (December 1st, 2022).
Please check the changes and refer to the service usage.

For More Information about this change, please see
Terms of Service：http://bit.ly/3H23kXA
Operating Policy：http://bit.ly/3UfQE2k