Soulworker News

Hello, this is an announcement from SoulWorker.

We have been checked that our users worldwide are experiencing an error in the game.
An internal investigation is currently in progress to fix this error, and further details will be announced when being fixed.
We apologize for this inconvenience.

Details are as follows:

[Reported]
- No Server Available Message / Disconnection

Once again, SoulWorker Team sincerely apologizes for the inconvenience regarding an error and your gameplay.

Thank you.

Hello, this is SoulWorker Operation Team.
Congratulations! Here are the winners of Summer Fashion Contest Event from June 9th to 15th. 🎉

13t***lf / EN
Ts***lol / EN

偶*** / TC
林** / TC

※ Special Reward will be delivered on June 20th.
※ For distrubution, your account may be logged out after H.E.M.S notification.
※ Please check the mail after refresh if you haven't received the reward.
※ If any violations of Our Operational Policy are found during the event participation process and even after winning, winnings will be excluded, and given items will be reclaimed.

Hello, this is an announcement from SoulWorker.
There will be a major change for [Merchants' Union VIP Membership Card].

Further details are as follows:

[CHANGE]

Merchants' Union VIP Membership Card
(Current) Can be purchased at Cash Shop (Soul Cash: 200)

(After Update – July 7th)

- Not Possible to purchase at Cash Shop
- Can be purchased at Yomi’s Shop (Zenny: 1,000,000)

[Changing the System – Date]

- July 7th, 2022 Update

[Compensation]
Users who have requested the removal of [Merchants' Union VIP Membership Card] through Zendesk inquiry after March 3rd, 2022

→ Please request us to provide [Merchants' Union VIP Membership Card] again through 1:1 inquiries.
→ Then, we will check your account to give it again.

(Users who have already received [Merchants' Union VIP Membership Card → Energy Converter] will be Excluded.)

We sincerely apologize for this inconvenience, and SoulWorker will try to provide a better service for our users.

Thank you.

Hello, this is an announcement from SoulWorker.
We have internally found an in-game issue after June 9th Update.

Further details are as follows:

[Issue]
Jin equips Silver Knights costume → Not really smooth to use of certain skills. (Skill Effect Error)

[Fix]
This Issue is currently fixed.
※ PLEASE LOG-OUT Steam Launcher → Reconnect to SoulWorker.

We sincerely apologize for this inconvenience, and SoulWorker will try to provide a better service for our users.

Thank you.

Hello, this is announcement from SoulWorker.
We are here to inform you that regular maintenance will be conducted to provide a better quality of service.

◆ Maintenance Announcement
* Date: Thursday, June 9th
* Duration: Approx. 6hrs 10min 7hrs 10min



* Contents: Server Optimization and Future Updates
* Rewards: Gruton Coins x2,000, Mats x6, Super High-Dose Vitamins Z x6, Energy Converters x4

※ Maintenance Rewards will be available before the following hours:



※ Log-in or access to SoulWorker is unavailable during maintenance. So please make sure to log-out in a safe environment to ensure nothing happens to your account during this time.

※ For further details, please refer to the STEAM Update Announcement.

We will try our best to return your love and support by providing the best service.

Thank you.