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Soulworker News

[Maintenance] Regular Maintenance on January 27th (Thursday) (Finished)



Hello, this is announcement from SoulWorker.
We are here to inform you that regular maintenance will be conducted to provide a better quality of service.

◆ Maintenance Announcement
* Date: Thursday, January 27th
* Duration: Approx. 6hrs 10min



zone

From

To



GMT

Jan 27th 00:50

Jan 27th 07:00



PST

Jan 26th 16:50

Jan 26th 23:00



KST

Jan 27th 09:50

Jan 27th 16:00



* Contents: Server Optimization and Future Updates
* Rewards: Gruton Coins x2,000, Mats x6, Super High-Dose Vitamins Z x6, Energy Converters x3

※ Maintenance Rewards will be available before the following hours:



zone

Before



GMT

Jan 28th 01:00



PST

Jan 27th 17:00



KST

Jan 28th 10:00



※ Log-in or access to SoulWorker is unavailable during maintenance. So please make sure to log-out in a safe environment to ensure nothing happens to your account during this time.

※ Update Note will be posted on January 27th due to internal circumstances. We apologize for this inconvenience.

We will try our best to return your love and support by providing the best service.

Thank you.

[Maintenance] Temporal Maintenance on January 24th (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that temporal maintenance will be conducted in order to fix important issues.
The details are as follows:

[Detail]
- Re-activate Megaphone Function
- Enhance the Security System

[Period]
- January 24th, 2022
- GMT : 08:30 ~ 09:30
- PST : 00:30 ~ 01:30
- KST : 17:30 ~ 18:30

[Rewards]
- Energy Converters x10, Parable's A.R Transmitter x10, TERA Brooch Select Option (Possession) x1

[Eligibility]
- GMT : January 26th 01:00

We apologize for this inconvenience and always try to make a better environment for your smooth gameplay.

Thank you.

[Maintenance] Temporal Maintenance on January 23rd (Extended) (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that temporal maintenance will be conducted in order to fix important issues.
The details are as follows:

[Detail]
- Error Fixes
- Server/Network Connection stabilization

*Use of Megaphone will be temporarily deactivated until being announced later.

[Period]
- January 23rd, 2022
- GMT: 07:30 ~ 08:30 09:30
- PST: 23:30 (1/22) ~ 00:30 01:30 (1/23)
- KST: 16:30 ~17:30 18:30

[Compensations]
- Gruton Coin x1500 + Parable's A.R Transmitter x1 + [Social Item] Mats x2

[Eligibility]
- 1/24 00:00 (GMT)

We apologize for this inconvenience and always try to make a better environment for your smooth gameplay.

Thank you.

[Notice] In-game Known Issues



Hello, this is an announcement from SoulWorker.
We have been checked that our users worldwide are experiencing an error in the game.
An internal investigation is currently in progress to fix this error, and further details will be announced when being fixed.
We apologize for this inconvenience.

Details are as follows:

[Reported]
- Errors regarding the abuse of unidentified announcement (EN/TC)

Once again, SoulWorker Team sincerely apologizes for the inconvenience regarding an error and your gameplay.

Thank you.

[Notice] In-Game Known Issues



Hello, this is an announcement from SoulWorker.
We have been checked that our users worldwide are experiencing an error in the game.
An internal investigation is currently in progress to fix this error, and further details will be announced when being fixed.
We apologize for this inconvenience.

Details are as follows:

[Reported]
- Fix on the error regarding no Refinement Selection Points Restoration of [Limited] Energy Converter used from January 7th to January 13th maintenance

[Compensation]
- Refinement selection points, unobtainable from the uses of [Limited] Energy Converter during the Lonely Christmas event period mentioned above, will be applied after January 27th maintenance. (per character)
- If the points have been accumulated as maximum (500) before 27th maintenance, it will be added without loss of previous points.

Once again, SoulWorker Team sincerely apologizes for the inconvenience regarding an error and your gameplay.

Thank you.