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Soulworker News

[Notice] Price issue regarding the costume package [Followers of the Vacuum]



Hello, this is an announcement from SoulWorker.
We have fully acknowledged that Jin and Erwin's [Followers of the Vacuum] Costume packages have been mispriced. Users who have purchased the costume mentioned above will get refunded for extra 350 SoulCash.

The detail is as follows:

[Issued]
- [Costume PKG] Jin's Follower of the Vacuum
- [Costume PKG] Erwin's Follower of the Vacuum

[Modification]
- 1,600 SoulCash (Previous) -> 1,250 SoulCash (After)

[Eligible Period]
- 350 SoulCash will be compensated for each purchases mentioned above (After March 17th)

※ Compensation will be sequentially distributed.

SoulWorker will always try to provide a better quality of service.

Thank you.


[Notice] In-game Known Issues (Finished)



Hello, this is an announcement from SoulWorker.
We have been checked that our users worldwide are experiencing an error in the game.
An internal investigation is currently in progress to fix this error, and further details will be announced when being fixed. The issue has been successfully fixed, and the access will be generally conducted.
Please restart your client and re-access to SoulWorker.
We apologize for this inconvenience.

Details are as follows:

[Reported]
- No Server Available Message / Disconnection

[Compensation]
- Gruton Coin *4000 + Parable's A.R Transmitter *6 + [Social Item] Mats *6 + Energy Converter *6

[Eligibility]
- 3/11 02:00 ~ 3/13 15:59 (GMT)

Once again, SoulWorker Team sincerely apologizes for the inconvenience regarding an error and your gameplay.

Thank you.

[Maintenance] Temporal Maintenance on March 7th (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that temporal maintenance will be conducted in order to fix important issues.
The details are as follows:

[Detail]
- Hot fixes on error regarding the attendance reward

* The attendance reward will be modified from character basis to that of account after the maintenance.
* The current attendance record in progress will be reset, and no changes will be applied on consecutive / Stay-connected rewards.

[Period]
- March 7th, 2022
- GMT: 06:30 ~ 07:30
- PST: 22:30 (3/6) ~ 23:30 (3/6)
- KST: 15:30 ~ 16:30

[Compensations]
- Gruton Coin x 1000 + [Social Item] Mat x 1 + Parable's A.R Transmitter x 1

[Eligibility]
- 01:00 (3/8, GMT)

[Notice] In-game Known Issues (Edited)



The access will be generally conducted, please restart your client and re-access to SoulWorker.

[Compensation]
- Gruton Coin x 2000 + Parable's A.R Transmitter x 3 + [Social Item] Mat x 3 + Energy Converter x 3

[Eligibility]
- March 6th 09:00 ~ March 6th 17:00 (GMT)

Hello, this is an announcement from SoulWorker.
We have been checked that our users worldwide are experiencing an error in the game.
An internal investigation is currently in progress to fix this error, and further details will be announced when being fixed.
We apologize for this inconvenience.

Details are as follows:

[Reported]
- No Server Currently Available / Disconnection


SoulWorker Team sincerely apologizes for the inconvenience regarding an error and your gameplay.

Thank you.

[Maintenance] Temporal Maintenance on March 3rd (Finished)



Hello, this is an announcement from SoulWorker.
We are here to inform you that temporal maintenance will be conducted in order to fix important issues.
The details are as follows:

[Detail]
- Hot fix: Errors regarding the number of Raid Entry Limit
- Server/Network Connection stabilization

[Period]
- March 3rd, 2022
- GMT: 11:00 ~ 12:00
- PST: 03:00 ~ 04:00
- KST: 20:00 ~ 21:00

[Compensations]
- Gruton Coin x 1000 + [Social Item] Mat x 1 + Parable's A.R Transmitter x 1

[Eligibility]
- March 4th 01:00 (GMT)

We apologize for this inconvenience and always try to make a better environment for your smooth gameplay.

Thank you.