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Soulworker News

[Notice] In-Game Known Issues



Hello, this is an announcement from SoulWorker.
We have been checked that our users worldwide are experiencing an error in the game.
An internal investigation is currently in progress to fix this error, and further details will be announced when being fixed.
We apologize for this inconvenience.

[Reported]
- Fix on error regarding Team Maze Rankings applied after the Update on November 11th (11/11 ~ 11/15)

[Compensation]
- Energy Converter*3 + Gruton Coin *800

[Period]
- GMT: 10:00 (11/15) ~ 00:59 (11/18)

Once again, SoulWorker Team sincerely apologizes for the inconvenience regarding an error and your gameplay.

Thank you.

[Maintenance] Temporal Maintenance on November 15th (TC) (Finished)



Hello, this is from SoulWorker Operation Team.
We are here to inform you that temporal maintenance will be conducted in order to fix important issues.
The details are as follows:

[Detail]
- Server/Network Connection stabilization (TC - Rosca Only)

[Period]
- November 15th, 2021
- GMT: 02:30 ~ 04:30 05:00
- PST: 18:30 ~ 20:30 21:00 (11/14)
- KST: 11:30 ~ 13:30 14:00

[Rewards]
- Gruton Coins x1500, Mats x2, Parable's A.R Transmitter x1

We apologize for this inconvenience and always try to make a better environment for your smooth gameplay.

Thank you.

[Notice] Compensation for TC Server Issues (Edited)



Hello, this is an announcement from SoulWorker.
We have been checked that our users worldwide have a problem accessing our server (TC).
An internal investigation has been conducted, and it is fixed now.
We apologize for this inconvenience regarding the disconnection and your gameplay.

[Currently Reported]
- No response from the server (11/13 09:50 ~ 10:10, GMT)
- Unable to access to server after logging-in

[Compensation]
- Gruton Coin *1000 + Parable's A.R Transmitter *1 + [Social Item] Mats *1

[Eligibility Period]
- November 15th~ (GMT)
- November 15th 02:00 ~ November 17th 00:59 (GMT)

Once again, we apologize for this inconvenience and will always try to return your love and support by providing the best service we can.

[Notice] Compensation for TC Server Issues



Hello, this is an announcement from SoulWorker.
We have been checked that our users worldwide have a problem accessing our server (TC).
An internal investigation has been conducted, and it is fixed now.
We apologize for this inconvenience regarding the disconnection and your gameplay.

[Currently Reported]
- No response from the server (11/11 14:30 ~ 17:00, GMT)
- Unable to access to server after logging-in

[Compensation]
- Gruton Coin *2000 + Parable's A.R Transmitter *2 + [Social Item] Mats *2 + Energy Converter *1

[Eligibility Period]
- November 12th 02:30 ~ November 14th 00:59 (GMT)

Once again, we apologize for this inconvenience and will always try to return your love and support by providing the best service we can.
Thank you.

[Notice] In-game error regarding League Raid Access

[Img]https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/38551250/92dc2400b43404a93ece1df73fe2c3b6ced82bb3.png

Hello, this is an announcement from SoulWorker.
We are here to inform you that the access Pop-Up regarding the Legion Invader (League Raid) has not been responded in [Force] status. Internal modifications are currently in progress to fix this internal error that occurred after the First Update on November 11th, and please be notified that the error would be fixed after the Second Update on November 25th.
Details are as follows:

[Currently Reported]
- No response was given from the League Raid access UI when being Force.

[Period]
- It will be fixed after the Second Regular Maintenance (11/25)

SoulWorker Team sincerely apologize for this inconvenience and will try to provide a better environment for your smooth gameplay.

Thank you.