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Uncharted Waters Origin News

Temporary Measures Regarding Login Issue on Steam


Enter into the Endless Possibility!
Hello, Admirals.

We apologize for the inconvenience caused by the authentication error on Steam.

We have confirmed that error was caused to certain Admirals who are using the old certificate (C2) due to a change to the new certificate (G2).

We'd like to inform you of temporary measures to fix the issue.
If the error is not fixed through the steps below, please contact Support.

Please see below for more details.


ENG : https://uwo.floor.line.games/us/bbsCmn/detail/1731063703630014456

JPN : https://uwo.floor.line.games/jp/bbsCmn/detail/1731063556940012319

CHT : https://uwo.floor.line.games/tw/bbsCmn/detail/1731063827828020850

Changes in Chronicle and Memoir Rewards


Enter into the Endless Possibility!
Hello, Admirals.

After the Nov. 6 (Wed) scheduled maintenance, sales of gacha tickets and products have ceased.
* Please see the Notice below for more details.

As the system is changed so that users can obtain related Mates by proceeding with an Admiral’s Chronicle,the December scheduled maintenance will change the Chronicle and Memoir rewards.

The rewards will become the same as those of the KR server. Please see below for more details.

■ Change Schedule
: After the Dec. 04 (Wed) scheduled maintenance

■ Affected Product
- Admiral Chronicle and Memoir Reward
: João Franco, Ernst Von Bohr, Ali Vezas, Catalina Erantzo, Otto Baynes
Pietro Conti, Miranda Verte, Salvador Leis, Anne Bonny, Sayyida al Hurra, Leon Franco
Grace O'Malley, Chand Bibi, Imai Saki, Date Masamune, Nui Hoku, Kim Mandeok, Hong Gildong, Qi Jiguang, Zheng Chenggong, Pilly Reis, Maribel, Zheng He, Rozalia Polhem, William Adams, Elizabeth Shirland

- Relationship Chronicle Reward
: Maria Margarethe Kirch 'The Star-Chasing Scholar'
: John Hawkins 'Permit Owner'
: Safiye Sultan 'Safiye's Ottoman Café'
: Ipbu 'The Scholar Mask Warrior'
: Julie d'Aubigny 'The Fate of Fire'
: Alamat Ni Urduja 'Warrior Princess'

* After the December update, tickets are unavailable via Chronicle or Memoir.
* The rewards will be the same as the KR server version of the Memoir rewards, and the changed rewards will be announced via a separate notice.

Thank you.

=================================================================

ENG : https://uwo.floor.line.games/us/bbsCmn/detail/1730896040181021335
JPN : https://uwo.floor.line.games/jp/bbsCmn/detail/1730895916357005509
CHT : https://uwo.floor.line.games/tw/bbsCmn/detail/1730895982936024728

'Nanami's Swimsuit' Temporarily Unavailable for Purchase


Enter into the Endless Possibility!
Hello, Admirals.

We have identified an issue where the reward for 'Nanami's Swimsuit' have been incorrectly applied.
Until the rewards are fixed, 'Nanami's Swimsuit' will be temporarily unavailable for purchase.

Please note that if you try to purchase 'Nanami's Swimsuit', the purchase page may display an error message.

We apologize for the inconvenience.
We will provide additional information in a separate notice, should there be any additional updates.

Thank you.

===============================================

EN : https://uwo.floor.line.games/us/bbsCmn/detail/1730889879968000867

JP : https://uwo.floor.line.games/jp/bbsCmn/detail/1730889332149021435

TW : https://uwo.floor.line.games/tw/bbsCmn/detail/1730889577348004573

Regarding Login Issue on Steam


Enter into the Endless Possibility!
Hello, Admirals.

We have identified an issue where some Admirals have trouble starting the game on PC since Nov. 4 (Mon) 19:00 (UTC+9).

We would like to apologize for the inconvenience. We will make an effort to provide more reliable services.

We have checked the issue and confirmed that starting the game fails on Steam with an error message saying 'Failed to authenticate.'

You can play the game without the error on FLOOR and on mobile on AOS and iOS.

- Please update the game to the latest version released after the Nov. 6 (Wed) scheduled maintenance.
- If the same error occurs on the latest version, please contact Support with detailed information.

We will keep making efforts to provide you with the better service.
Thank you.

===========================================================
ENG :
https://uwo.floor.line.games/us/bbsCmn/detail/1730877328997005440

JPN :
https://uwo.floor.line.games/jp/bbsCmn/detail/1730877322974030541

CHT :
https://uwo.floor.line.games/tw/bbsCmn/detail/1730877316408024743
===========================================================

✅ Aug. 14 Scheduled Maintenance


Enter into the Endless Possibility!
Hello, Admirals.

Uncharted Waters Origin will be undergoing scheduled maintenance on Jul. 17 (Wed).
Please refer to the following information for details about the maintenance schedule.

Aug. 14 Scheduled Maintenance

1. Maintenance Schedule
: Aug. 14 (Wed), 06:00 - 12:00 (UTC+9)

2. To Note
■ The maintenance schedule may be subject to change.
■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance.

We hope the information above will help you avoid any inconvenience.
Thank you.

================================================================

🌟Aug. 14 Patch Note🌟

ENG : https://uwo.floor.line.games/us/bbsCmn/detail/1723537194028012836

JPN : https://uwo.floor.line.games/jp/bbsCmn/detail/1723537178457025604

CHT : https://uwo.floor.line.games/tw/bbsCmn/detail/1723537186845029905