Uncharted Waters Origin News

Enter into the Endless Possibility!
Hello, Admirals.

Uncharted Waters Origin will be undergoing temporary maintenance on 03/10(Fri).
We apologize for the inconvenience caused by this maintenance.
Please refer to the following information for details about the maintenance schedule.

03/10 (Fri) Temporary Maintenance

1. Temporary Maintenance Schedule
: 03/10 (Fri) 09:00 - 12:00 (UTC+9)

2. Move to Temporary Maintenance Patch Note
EN : https://uwo.floor.line.games/us/bbsCmn/detail/1678366330699011954
JP : https://uwo.floor.line.games/jp/bbsCmn/detail/1678366433957005928
TW : https://uwo.floor.line.games/tw/bbsCmn/detail/1678366512921025115

3. To Note
■ The maintenance schedule may be subject to change.
■ Please log out of the game in a safe zone as gameplay will be unavailable during maintenance.

We will always strive to maintain the quality and reliability of our services.
Thank you.

Enter into the Endless Possibility!
Hello, Admirals.

An Uncharted Waters Origin game guide that will help Admirals fully enjoy their exciting journeys is now available.

With this game guide, you will find a variety of information that will help you with your voyage, including details about the game’s content.

For more details, please follow the relevant link below.

[Move to Game Guide]
EN: https://guide.floor.line.games/UWO/en_US/main
JP: https://guide.floor.line.games/UWO/ja_JP/main
TW: https://guide.floor.line.games/UWO/zh_TW/main

We hope you find this Uncharted Waters Origin game guide helpful and that it will help you ensure a safe and fun journey across the seas.

Thank you.

Enter into the Endless Possibility!
Hello, Admirals.

Here is a short guide on how to link your account across platforms so that you can play on your preferred device.
Please check the platform you use and find the relevant information below on how to link your account.

※ Any characters that you do not select to link during the linking process will disappear after you finish linking, and cannot be recovered.

[Move to Floor Official Website]
EN: https://uwo.floor.line.games/us/bbsCmn/detail/1678176179486030242
JP: https://uwo.floor.line.games/jp/bbsCmn/detail/1678175815170002472
TW: https://uwo.floor.line.games/tw/bbsCmn/detail/1678175955426002592

※ To Note

1. As the characters of the account that is not selected in the account linking process
will disappear after linking and cannot be recovered, please be careful as you proceed with linking.
2. You cannot access the game on FLOOR, mobile and Steam at the same time after cross platform account linking.
You may freely go back and forth across the platforms, but you can only access the game on 1 platform at a time.

Thank you.

Enter into the Endless Possibility!
Hello, Admirals.

This is an announcement regarding the account security services that are available to help keep your journey through Uncharted Waters Origin safe.

Please see below for more details.

[FLOOR OTP]

■ FLOOR OTP
- This service allows you to protect your account as you enter a one-time authentication number that is newly issued to you each time you run the FLOOR Launcher through the OTP program installed on your smartphone and log in to the game.

■ FLOOR OTP Installation
- Go to the Appstore that corresponds with your OS and download FLOOR OTP

■ FLOOR OTP Registration Guide Page
- Use the link below to find out how to register for OTP.
- You will need to log in with your FLOOR account.
▶ FLOOR OTP Registration Guide Page [Link]

■ To Note
※ To use FLOOR OTP, you will need a FLOOR account.
※ You will need to authenticate your identity to register for OTP.
※ To register for the OTP service, you must install an authentication application on your mobile device.
※ The OTP application may not be installed properly if you lack storage space on your device.

Please check your storage space before downloading the application.

※ Run the OTP program on your mobile phone to check the authentication number that has been issued.
※ The OTP service will be available for iPads soon.
※ If you cannot use the OTP program because you have deleted the application, misplaced or changed your device etc., you will need to cancel your OTP registration on the homepage and register again.


[Designated PC Registration]

■ Designated PC Registration
- This is a service that will help you use FLOOR more conveniently.
- By designating the PC that you normally use as your main PC, you will not have to go through additional authentication, such as OTP, to play the game on that PC.

■ Designated PC Registration Guide Page
- Use the link below to find out how to designate your PC.
- You will need to log in with your FLOOR account.
▶ Designated PC Registration Guide Page [Link]

■ To Note
※ When designating your PC, we recommend you register a personal PC.

[Steam Guard]

■ Steam Guard
- If you are playing Uncharted Waters Origin on Steam, we recommend that you use Steam Guard to help protect your account.
- For more details about Steam Guard, please check out the link below.
▶Steam Guard Guide [Link]

■ Steam Guard Registration Guide Page
- Use the link below to find out how to register for Steam Guard.
- You will need to login with your Steam account.
▶ Steam Guard Registration Guide Page [Link]

■ To Note
※ If you have linked your Steam account with your FLOOR account for cross-platform play, we recommend that you set up FLOOR OTP as well.
※ For other inquiries regarding Steam Guard, please contact Steam Support.

Thank you.

Enter into the Endless Possibility!
Hello, Admirals.

In celebration of the global launch of Uncharted Waters Origin,
we are giving out a Coupon to help Admirals with their first voyage!
Please see below for more details.

Celebratory Global Launch Coupon Event

■ Coupon Code
- SAILSNOW

■ Period for Using the Coupon
- After the Mar. 7 (Tue) global launch – Mar. 29 (Wed) 08:59 (UTC+9)

How to Enter the Coupon Code
1) Go to this [link] and enter your server, Company Name and the Coupon Code.
2) The Coupon Code can only be used once per account.
*Please enter the whole of the Coupon Code in capital letters.

■ Coupon Rewards
- 200 Blue Gems
- Shipbuilding Acceleration (10 min) x 30
- Hiring Acceleration (10 min) x 30
- Bronze Astrolabe x 50
- Small Ship Common Blueprint x 20

※ To Note
- The event details and period may be subject to change. We will notify you of any changes through our notices.
- You will be able to claim your Coupon Rewards from your Mailbox.

Thank you.