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Team Update - Recent Ban Waves


[h2]Heroes of Arkesia,[/h2]

We wanted to take a moment to discuss recent ban waves, publicly share some updated plans related to one of the core tenets of the Amazon Games Code of Conduct— Play Fair. Specifically, we want to discuss the ban waves, and provide a few policy reminders related to RMT and botting behavior.

Anti-Cheat and Anti-bot Measures
Do not cheat, bot, hack, or use other software or services that give you an unfair advantage through, for example, unattended gameplay or game modifications.

Combatting bots has been an ongoing initiative of collaboration between our internal Anti-Cheat teams, Easy Anti-Cheat, and Smilegate RPG. We are constantly evolving detection methods and limiting the impact that bots can have on the economy and general player experience, along with the the use of illicit programs that allow players to automate daily activities and tasks within the game.

After reviewing the ban waves, our team found that some accounts, which had no prior violations or bad behavior, used the program to automate daily tasks. While these accounts did not deserve a permanent ban, using the program still violates the Code of Conduct, and it warrants a serious infraction. As a result, these accounts will have their permanent bans reduced to a 30-day suspension. The days already spent banned will count toward this 30-day suspension.

We hope that these players will embody the tenet of “Play Fair” heading forward, especially with the recent changes to reduce the load of dailies by speeding up activities and only requiring a single Kurzan Frontline/Chaos Dungeon per character each day. Any further infractions or violations will result in the permanent ban being reinstated.

RMT Bans
Do not engage in real-money trading of in-game items and in-game currencies.

RMT Bans have and will, continue to rollout in an ongoing basis. We have seen a lot of community conversations discussing the bans, along with false narratives being publicly shared, so we wanted to provide a few reminders and clarifications. First off, RMT investigations are thoroughly vetted and manually looked into. Oftentimes, players are not willing to share the entire truth after engaging in behavior violating the Code of Conduct, which can lead to speculation and confusion in the community. Additionally, ban/suspension appeals are manually reviewed, not automatically declined. While there are response templates built to communicate a decision, they are not automatically sent out. These responses can be sent out quickly to communicate decisions after an appeal is reviewed, especially in cases where the evidence of illicit activities is concrete, or when the appeal provided was not relevant to the reason for the ban.

If you ever in doubt of whether or not an action is allowed, please review the Amazon Games Code of Conduct or Terms of Service. Thank you for your continued support, and we’ll see you in Arkesia.

Wildsoul Design Process - Behind the Scenes


Heroes of Arkesia,

We sat down with the Smilegate RPG development team to explore how they crafted the latest Lost Ark Advanced Class: Wildsoul. A mischievous shapeshifter with a deep connection to nature, Wildsoul blends illusion magic, animal transformations, and raw combat power into a fast-paced, strategic playstyle. From her dual-animal spirit magic to her playful yet powerful sound design, here’s how Wildsoul was brought to life.


Q: Wildsoul is a really unique addition to the game. What makes her stand out?

Dev Team: Most Yoz inherit a single animal spirit, which shapes their abilities and even their physical traits. Wildsoul? She’s an exception—a once-in-a-century phenomenon who possesses two spirits: the raw power of a bear and the cunning agility of a fox.

This dual connection makes her incredibly powerful but also unstable, which is why she seals her abilities inside a mystical scroll. It’s the only way she can contain her magic—until she needs to unleash it in battle. That’s when things get really interesting.



Q: Let’s talk about that magic—how does Wildsoul’s power actually work?

Dev Team: She has two core abilities: illusion magic and shapeshifting. Illusion magic lets her summon spectral beasts—a massive bear charging through enemies, a fox darting between attacks, or a murder of crows creating pure chaos. These summons feel like living creatures, acting as an extension of her spirit.

She doesn’t just summon animals—she becomes them. In bear form, she’s a force of nature, dealing heavy, ground-shaking attacks. In fox form, she’s lightning-fast, weaving through enemies and striking with deadly precision.

What makes her fun to play is that she can seamlessly switch forms mid-battle, adapting to whatever the situation demands. One moment she’s evading, the next she’s overwhelming enemies with sheer strength.



Q: Her design feels really distinct—what were the inspirations behind her look?

Dev Team: From the start, we wanted Wildsoul to fully embody the spirit of the Yoz—a culture deeply connected to nature, illusion magic, and spiritual energy. Her look had to reflect that, but in a way that made her feel truly unique.

We drew inspiration from a variety of cultural aesthetics and traditions, blending these elements to create a character with a rich and distinctive identity. Her clothing and accessories incorporate natural materials, layered fabrics, and intricate patterns, all designed to reflect her deep connection to the land.

Since Rimeria, the homeland of the Yoz, is close to Anikka, we also wove in subtle Eastern influences to show the cultural exchange between these regions. The result is a character that feels like she truly belongs in the world, while still standing out as one of its rarest warriors.



Q: Let’s talk about sound—what went into designing Wildsoul’s audio?

Dev Team: We wanted her sound design to reflect her playful but powerful personality. She’s mischievous, a little unpredictable, but never to be underestimated.

For example, in her “Ursine Windup” attack, she lets out a slight struggle sound as she swings her arm—because let’s be honest, swinging a giant bear claw isn’t easy! But when she lands the hit? Boom. The impact makes it clear—this is a character who hits hard.

Her “Swish Bear” transformation starts with a soft, mystical hum, which then deepens into a low, resonant vibration once she fully shifts. Meanwhile, her fox form is all about quick, sharp sounds, emphasizing her agility. Even her animal cries—from the fox’s call to the crow’s caw—were carefully tuned to feel real but slightly magical.

We wanted every sound to reinforce the idea that Wildsoul is skilled at illusion and a powerhouse, and we’re really happy with how it all came together.

Q: Finally, why should players be excited to play Wildsoul?

Dev Team: If you love fast-paced, strategic combat, Wildsoul is for you. She’s not a straightforward tank, nor is she a typical rogue—she’s a shapeshifter and an illusionist, all in one.

It has been an exciting several weeks since the Wildsoul’s launch in Arkesia, with players leveling up and battle the Demon Legions in new ways with Wildsoul. Now’s the perfect time to take part in the ongoing progression events and make the most of her arrival. From the Powerpass to Mokoko Challenge Express, these events offer valuable rewards, boosts, and resources to help you level up your Wildsoul and enhance your journey. We’ll see you in Arkesia!

Eye on Arkesia - March 2025

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Heroes of Arkesia,

Welcome back to Eye on Arkesia! In this episode, we’re diving into the upcoming March update, set to release on March 26th. While this update is a bit lighter, it still brings exciting new content and improvements based on player feedback. Get ready for new memories, transformation skins, and The Golden Frog returns with a chance for relic engravings, plus we’re improving daily login rewards.

We appreciate all the feedback from the community and are committed to making Lost Ark better with each update. While we initially planned to release the next roadmap by the end of March, it has been pushed to early April to finalize details. This roadmap will cover April, May, and June, so stay tuned!

That’s it for this edition of Eye on Arkesia. More updates are on the way, so keep an eye out—and we’ll see you in Arkesia!

Lost Ark Joins the Steam Spring Sale — 33% Off!


[h3]Heroes of Arkesia,[/h3]

The Steam Spring Sale is here and there’s no better time to step into the mystical land of Arkesia! For a limited time, Lost Ark is offering a 33% discount on T4 Founder’s Packs, giving both new and returning players an excellent opportunity to gear up and embark on their next adventure.


What’s in the Sale?

33% Off Founder’s Packs


The T4 Founder’s Packs are back with an exclusive 33% discount, offering premium in-game content at a great value. Each pack includes Royal Crystals, Crystalline Aura, Blue Crystals, and honing materials, with the quantity increasing based on the tier you choose.


Opt for the Platinum Pack, and you’ll also receive a unique skin, pet, and mount to enhance your adventure. Whether you’re diving in for the first time or looking to upgrade your experience, now’s the perfect time.


Don’t Miss Out!
This limited-time sale won’t last forever! The Steam Spring Sale runs from March 13 - 20, so make sure to grab your T4 Founder’s Pack before the deal disappears. Whether you’re setting foot in Arkesia for the first time or returning to forge your legacy, this is the perfect chance to join the adventure at a discounted price!

Wildsoul: Loading Screen Contest


[h2]Heroes of Arkesia,[/h2]

Calling all artists! We’re thrilled to announce a special loading screen art contest for Wildsoul running from March 10 - March 31. This is your chance to have your artwork featured in the game as a custom loading screen. Three winners will be selected, and their art will be added to the game in the April update as loading screens. Learn more about the prizes, requirements, and submission details below.

[h3]PRIZES[/h3]
Each of the three winners will receive:

  • Their artwork added to the game as a loading screen with the April update.
  • An exclusive in-game title: “Masterpiece Creator.”
  • 180 Days of Crystalline Aura Plus.


[h3]ENTRY REQUIREMENTS[/h3]
Submissions will be accepted from March 10, 2025 to March 31, 2025 in the Official Lost Ark Discord Server. Full terms and conditions can be found here.

To qualify, each entry must include:

Player Information
  • In-game name, Server, and Region.


Artwork Specifications
  • Dimensions: 1920x1080px, 75 DPI or higher.
  • File Format: JPG or PNG for entry; winners must provide a PSD file.

Important Note: Avoid placing key imagery in the bottom 25% of the image, as loading screen text will overlay this section in-game.


[h3]WINNER SELECTION[/h3]
  • The Lost Ark team will review all entries and select three winners.
  • Finalists may be asked to provide proof of original work to ensure no AI involvement or plagiarism, which may include:
  • A video recording of the creation process, showing major steps (sketching, mid-process, finalizing).
  • If a video is unavailable, screenshots of the layers or progress stages may be accepted.
  • Additional proof may be requested if necessary.
  • The three winners will be announced leading up to the April update.


We can’t wait to see the creativity of the Lost Ark community. Ready to submit your masterpiece? Join the Official Lost Ark Discord and share your entry. See you in Arkesia!