1. VEILED EXPERTS
  2. News

VEILED EXPERTS News

9/7 Server Maintenance (9/6 18:00 ~ 22:00 PDT)

Hello, agents from around the world.

We'll announce the VX maintenance schedule in advance, please be advised for game play.

[h3]▶ Maintenance schedule[/h3]
- PDT 9/6 18:00 ~ 22:00
- KST 9/7 10:00 ~ 14:00

[h3]▶ During maintenance[/h3]
- Game will be down
- The website will be down
- The companion app will be down

[h3]▶ Maintenance details[/h3]
- Game server stabilization
- Maintenance work for the website system
- Maintenance work for the companion app system

※ Please understand that the maintenance schedule and details are subject to change depending on the circumstances. We'll promptly announce any changes as they happen.
※ Please exit the game before maintenance starts to ensure that your gameplay data is securely stored.

We will continue to work hard to provide a smooth service.

Thank you.

8/31(Thu) Known Issues (Autumn Inbound! Daily Attendance Event Count)

Hello, agents from around the world.

We have found that there is an issue of event counts with "Autumn Inbound! Daily Attendance Event" which was released on Thursday, August 30 at 22:00 (PDT)

[h3][Under investigation][/h3]
■ Event counts not being applied correctly to those accounts accessed between 17:00 and 22:00 on August 30st (PDT)

For those who missed the event count for Autumn Inbound! Daily Attendance event on August 31st,
the attendance check counts will be fixed in the regular maintenance on Thursday, September 7th.

[color]Please note that it will be counted properly after 17:00 PDT on Thursday, August 30st.[/color]

A deep apology for any inconvenience this may cause.

Autumn Inbound! Daily Attendance Event

Hello, Agents!

Summer is subsiding, and Autumn is coming!

Prepare to embrace Autumn’s cool breeze with
the seasonal exclusive “Violet Harmony” Skin Collection.

Event requirements are simple: just log in to the game 7 times, once per day!

Don’t miss out on this chance to get 7 blooming skins.
Everything from Tactical Gadget skins to weapon skin, charm, sticker, and a patch.

[h3]Event Period[/h3]
PDT: Aug. 30 (Wed.) 22:00 - Sept. 13 (Wed.) 21:59 (West Coast US)
UTC: Aug. 31 (Thu.) 05:00 - Sept. 14 (Thu.) 04:59

KST: Aug. 31 (Thu.) 14:00 - Sept. 14 (Thu.) 13:59 (Korea)

[h3]Daily Attendance Challenges[/h3]
- Here’s where you find the challenges and receive the rewards:
1) Go to the ‘Challenges’ tab in the in-game main menu.
2) Select the ‘Event’ tab in the challenges menu.
3) Complete the ‘Autumn Inbound – Daily Attendance’ challenges.
Each login per day offers a different skin reward.
[color]※ The event log is progressive, so you’ll get all the rewards as long as you log in 7 times during the event period.[/color]

[h3]Rewards[/h3]
“Violet Harmony” Skin Collection
- Weapon skin, weapon charm, 3 Tactical Gadget skins (UPS, CAN, SEED), sticker, and patch


We hope you have a great time!
Thank you.

8/31 Client update without maintenance (8/30 22:00 PDT)

Greetings, Agents!

There will be no server maintenance on 8/31 except a small client update for the stable service.

[h3]Client update schedule[/h3]
- PDT 8/30 22:00
- KST 8/31 14:00

[h3]Update contents[/h3]
- 100 Days Celebration – Event Challenge ends
- A new event starts (the event details will be released on 8/30 22:00 PDT)

To any agents who accessed the game before the client update,
please exit the game completely to receive the patch to be affected, on the day.

Thank you.

[Completed] 8/28(Mon) Emergency Maintenance (02:10 ~ 03:40 PDT)

Greetings Agents!

For the inconvenience, there will be a compensation delivered to the game as below.

| Compensation details
For every player who accesses the game between 08:00 AM on 8/27 (Sun) and 07:59 AM on 8/28 (Mon) [PDT], the 'TerraRossa' weapon skin item will be delivered during the maintenance on 9/7 (Thu).



Thank you for your understanding and love once again.


[hr][/hr]

On Monday, August 28, at 03:40 PDT, emergency maintenance was completed.

From 01:30 to 02:11 (PDT), there was an issue with the Third-party Software Detection.
Agents banned due to this error during this period have been unbanned.

We apologize for the inconvenience caused by this issue.
VEILED EXPERTS will continue to work towards stable service.

Thank you.

[hr][/hr]

Hello, this is VEILED EXPERTS.
We are very sorry for any inconvenience this may cause.

| Maintenance schedule
- PDT 2023-08-28 02:10 ~ 04:00
- KST 2023-08-28 18:10 ~ 20:00

| During maintenance
- Game will be down
- The website will be down
- The companion app will be down

Please understand that the maintenance schedule and details are subject to change depending on the circumstances. We'll promptly announce any changes as they happen.

We will continue to work hard to provide a smooth service.