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CounterSide News

Twitter login Issue Notice



Dear CEOs,
We are currently experiencing issues with the Twitter login. This error occurs when the user attempts to log in via the Twitter option.
Our development team is working on it to resolve the issue as soon as possible.
We will post a separate announcement when the issue is resolved.
We are sorry for the inconvenience caused.
Thank you.

[27th of Apr.] Temporary Maintenance



On the 27th of Apr. CounterSide will undergo temporary maintenance.

[27th of Apr. Temporary Maintenance]

▶ Temporary Maintenance Schedule

– 27th of April, 2023 11:00 ~ 12:00 (UTC+9)

– 26th of April, 2023 21:00 ~ 22:00 (UTC-5)

▶ Temporary Maintenance Purpose
–A temporary maintenance to fix some of the ongoing issues after April 26 maintenance
-An issue where upon tuning the Eujin's exclusive gear [ Hound Fangs ] which was acquired before the 4/26 update, the gear's options displayed does not appear as intended.
-An issue where Mors and Raphaela was not added in employee pool

▶ Temporary Maintenance compensation

– The compensation will be announced after the maintenance.

▶ Additional Notes

– The game will be inaccessible during the Maintenance Schedule.

We sincerely apologize for the inconvenience brought by this temporary maintenance. Our team will work hard to provide our players with a more stable gaming environment.

Thank you.

Spring Farewell Fiesta On& Hot Time Event




Dear CEOs,
April is over and the new month of May is coming!
Spring Farewell Fiesta Special On and Hot time begins!

◆ On Time Event Period:
27th of April, 2023 (Thu) 00:00 (UTC+9) – 2nd of May, 2023 (Tue) 23:59 (UTC+9)
26th of April, 2023 (Wed) 10:00 (UTC-5) – 2nd of May, 2023 (Tue) 9:59 (UTC-5)

◆ On Time Event Gift:
1,000 x Info
T4 Enhance module x 10
1x Simulation Tickets

◆ How to Participate in the On Time Event:
Event gifts will be given to your mailbox every day upon login.

◆ Hot Time Event Buff:
1) Gear crafting Credit Discount-20%
26th of April, 2023 (Wed) 00:00 – 30th of April, 2023 (Sat) 23:59 (UTC+9)
25th of April, 2023 (Tue) 10:00 – 29th of April, 2023 (Sat) 09:59 (UTC-5)

2) Eternium Usage discount -20%
30th of April, 2023 (Sun) 00:00 – 2nd of May, 2023 (Tue) 23:59 (UTC+9)
29th of April, 2023 (Sat) 10:00 – 2nd of May, 2023 (Tue) 9:59 (UTC-5)


[Notice]

CEOs can only receive the On Time event gift once a day.
The On Time event gift will be deleted when the valid period expires, please receive it within the period.
The applied Hot Time effect can be checked by clicking the Hot Time buff image on the nickname to the right of the lobby screen.

[26th of Apr.] Shop Product


Here is the list of new products featured in this week’s update.

Please look through them carefully, for you never know when they will come in handy! 

The product's price may vary depending on the platform, residence, and the daily exchange rate.

For more information on the updates and the maintenance schedule for the 26th of April, please check the links below.

Patch Notes: [Link]
[h2]▣ Google Play Points[/h2]



Google Play Points Rewards will be added on 26th of April.




*The acquisition and usage times for Google Play Points Rewards may not be clear and may vary by country due to Google Play’s regulation.




Available Countries:

Greece, South Africa, Netherlands, Norway, New Zealand, South Korea, Denmark, Germany, Mexico, United States, Belgium, Brazil, Saudi Arabia, Sweden, Switzerland, Spain, United Arab Emirates, Ireland, United Kingdom, Australia, Austria, Israel, Italy, Japan, Czech Republic, Chile, Turkey, Portugal, Poland, France, Finland.




[h2]▣ Packages[/h2]
◆ Special Gear Enhancement Package ◆


Price: 1,760 Admin Coins

Total Purchase Count available: 5 times/account

▼ Purchasable Period:

▷ 26th of April, 2023 14:10 ~ 10th of May, 2023 12:00(UTC+9)

▷ 26th of April, 2023 00:10 ~ 9th of May, 2023 22:00(UTC-5)




▼ Composition:

▷ 40 x T6 Enhancement module

▷ 4 x T7 Exceed tuner




※ This product is not refundable after purchase.

◆ Daily Special Training Packages 1, 2, & 3 ◆


Price: 100 Admin Coins each
Total Purchase Count available: 1 time/day
▼ Purchasable Period:
▷ 26th of April, 2023 14:10 ~ 10th of May, 2023 12:00(UTC+9)
▷ 26th of April, 2023 00:10 ~ 9th of May, 2023 22:00(UTC-5)

▼ Composition:
▷150 x Quartz
▷5,000 x Eternium
▷1 x Attack, Defense, OR Anti-air Training Permit

※ This product is not refundable after purchase.



▣ Staple Product Exchange

Classified Recruitment Package II/ III/ IV monthly purchase count increased to 1-> 20.

Thank You

[26th of Apr.] Patch Notes (Modified)


Dear CEOs,

Patch notes for April 26th are listed below.

 

▼ Maintenance Schedule

▷ 26th of April, 2023, 14:00 ~ 26th of April, 2023, 17:00 (UTC+9)

▷ 26th of April, 2023, 00:00 ~ 26th of April, 2023, 03:00(UTC-5)

 

▼ Maintenance compensation

▷ 20,000 x Credits

▷ 3 x Employment Contracts

 

▼ Shop News:

For this week’s update on shop products, please check the announcement below for more information.

Shop Product: [LINK]

 

▣ System Improvement and changes

■ Sort option changes

Gauntlet→ Placed name and function changes

Displays the location of the unit stationed in the dorm (A1, A2, ..).

If a unit is stationed in multiple locations, it will be displayed in the following order: dorm > PVP combat squad > defense strategy battle squad > lobby-squad > raid > dive.

 

■ Tactical Update sort name and location will be changes

■The Tactical Level sort will be moved to the filter and the sort name will change to Tactical Update.

■The awakened/rearmed filter is renamed to Growth.

■ Left/right movement buttons will be added to the unit selection of the Tactical Update.

-When moving left or right, the unit exposure order follows the current set filter/sort order.

■ The [Change Unit] button will be added to the Tactical Update target screen.

-You can select another unit to progress the Tactical Update through this button.

-If there are no other units that can be Tactical Update, it will not work.

■ When moving from the Tactical Level sort to the management after progressing the Tactical Update, the unit that progressed the Tactical Update will no longer be focused.

■ The ship construction requirements will be displayed more clearly.

Before: Chorus Construction Condition: Clear Duel

After: Chorus Construction Condition: [Sub][Side Story] For the Uncrying 6-3 Clear

 

■Ship basic deployment resource information Display

■ The basic deployment resource information will be displayed in the ship's top information based on the ship's grade.

-For ships that are not owned, the basic deployment resource information will not be displayed.

■ The display of a ship's level will be moved below the ship's grade display.

 

 

■Improvement of Auto Form Rules

■ Operators will be included in Auto Form

-Lobby deployment / Dive deployment / Raid deployment / Co-op deployment.

■ Rules for Auto Form selection have been modified.

-High tactical ability units will be deployed first.

-Attack types will be deployed in the order of All-around → Ground → Air.

-Some slots will be deployed in the order of awakened → rearmed → normal units.

 

■Icon Change for Initiative / Replica Gear Set Options

■ Separators [,] will be added every thousands of CP.

Before: 1231514 / After: 1,231,514.

 

■Minor improvements of the Jukebox system

-[Name sort] of BGM in My Playlist will be set as favorites in alphabetical order from A to Z.

-Display the names of locked BGMs.

-Display the unlock conditions when selecting locked BGMs.

-Display the name of the BGM when a background is set without setting a lobby background.

 

■Removal of the medal grade achievement scene after clearing Shadow Palace.

■Improvement of position of the workshop to the top in the acquisition source information for items that can be crafted in the workshop.

Added a button to open the [Management Guide] in the Operations menu.

■Located next to the Home button in the menu.

■Removal of the medal grade achievement scene after clearing Shadow Palace.

■The list of uncleared stages in the Challenge - In-depth Guide will now be fully displayed.

 

■Display of currency on the top of the world map will be changed

World Map: Info, Quartz icons will be displayed and Credit, Eternium icons will be removed.

Dive/Event Dive: Exploration Permit, Eternium, and Quartz icons will be displayed, while the Credit icon removed.

Event Dive: Info, Eternium, and Quartz icons will be displayed, and the Credit icon will be removed.

Raid/Raid Party: Info and Quartz icons will be displayed, and Credit icon will be removed.

 

■ Consortium/Co-op Battle Minor Improvements

■ Consortium Notice System Improvement

-The location of the consortium notice will be moved from the bottom to the top.

-Additional notices will be added in the lobby of co-op battle.

-The notice entered when entering the consortium chat will be located at the top of the chat pop-up.

-You can select the notice to turn ON/OFF.

-In the consortium settings, you can choose to display either the consortium or co-op battle notice in the chat pop-up through the [Chat Window Notice] option.

 

■ Coalition Buff Lv 3/4 Added

-Temporary Bonus Increase (Coalition) Lv. 3 / 10% bonus on all combat credit rewards (4 hours) Coalition Fund 18,000 / Consortium Level 9 unlock

-Temporary Bonus Increase (Coalition) Lv. 4 / 10% bonus on all combat credit rewards (8 hours) Coalition Fund 18,000 35,000 / Consortium Level 9 13 unlock (modified)

-Efficient Resource Consumption Lv. 3 / 10% reduction in all battle Eternium consumption (4 hours) Coalition Fund 26,000 / Consortium Level 11 unlock

-Efficient Resource Consumption Lv. 4 / 10% reduction in all battle Eternium consumption (8 hours) Coalition Fund 41,000 / Consortium Level 15 unlock

 

■ Consortium Donation Adjustment

-Increased the maximum number of donations from 3 to 8.

-When selecting the currency to donate, a pop-up will appear to specify the number of donations.

 

■ Co-op Battle Practice Mode

-After selecting the co-op battle boss, you can enter the practice mode by selecting the [Practice] button.

-The remaining HP of the current boss monster and obtained artifacts will be applied.

-The entrance count will not be deducted even if you progress through [Practice Mode].

-Multiple people can participate in [Practice Mode] simultaneously.

 

■ Artifact Target Setting

You can specify the targeted artifact in each arena through the [Target Setting] button in the [Artifacts in this Arena] of each arena.

Only consortium members with executive or higher grades can proceed with the artifact target setting.

 

■ Boss Attack Start/Attack Prohibition

[Go Attack]/[No Attack] buttons will be added in the co-op battle lobby.

Depending on the selected option, an image will be displayed at the top of the boss.

Only consortium members with executive or higher grades can use this option.

※ Only the function of displaying the [Go Attack]/[No Attack] notice has been added. There is no function to restrict entrance.

 

■ Gauntlet Improvements

-Change in the entry requirements for Gauntlet Rank Battle

Before: Silver 1 (1,000 points) in Strategy Battle

After: Silver 3 (500 points) in Strategy Battle

 

■Gauntlet Lobby Update

-The Gauntlet lobby will be updated.

-Season information applied to each mode will be provided.

-A button to check the applied contents in each mode will be added.

-While pressing the button, you can check the related information.

-The content may be adjusted without additional notice according to the applied specifications.

-If more Gauntlet modes are provided, the display items will increase, and you can scrollt.

 

 

■Sound normalization and balancing

-Default sound settings adjusted to: BGM 70 / Effects 60 / Voice 80

※ Existing users with previous settings need to adjust them manually.

-Due to volume differences between BGMs, some character voices and feedback sounds were not clear while certain BGMs played, leading to inconvenience.

-To make gameplay more immersive, BGM and all sound volumes will be normalized and balanced.

 

■Limited items that have been purchased will no longer be visible in the sales list

Previous: Marked as "SOLD OUT" and blinded

Changed: Removed from the product list

 

Change in option 1 of EuJin's exclusive Gear "Hound Fangs":

-Skill Haste → ASPD

 

 

■Adjustment in the mission clear conditions for Employee Growth Plan

 

■Mission 17

Previous: Possessing 10 or more gears with enhancement level +8

Changed: Possessing 8 or more gears with enhancement level +8

Change in the skin purchase screen within Unit Information in Management

-Skin list will be maintained when purchasing skins.

 
 

▣ Returning Awakened Unit Recruitments

【 Arhat Joo Shiyoon 】

 

▼ Arhat Joo Shiyoon Banner Period:

▷ 26th of April, 2023 14:10 ~ 10th of May, 2023 12:00(UTC+9)

▷ 26th of April, 2023 00:10 ~ 9th of May, 2023 22:00(UTC-5)

 

【 Hilde: Siegfried Type 】
 

▼ Hilde: Siegfried Type Banner Period:

▷ 26th of April, 2023 14:10 ~ 10th of May, 2023 12:00(UTC+9)

▷ 26th of April, 2023 00:10 ~ 9th of May, 2023 22:00(UTC-5)

▣ Returning Unit Recruitments

【 Rosaria le Friede 】

 

▼ Rosaria le Friede Banner Period:

▷ 26th of April, 2023 14:10 ~ 10th of May, 2023 12:00(UTC+9)

▷ 26th of April, 2023 00:10 ~ 9th of May, 2023 22:00(UTC-5)

 


【 Frederick Doma 】

 

▼ Frederick Doma Banner Period:

▷ 26th of April, 2023 14:10 ~ 10th of May, 2023 12:00(UTC+9)

▷ 26th of April, 2023 00:10 ~ 9th of May, 2023 22:00(UTC-5)

▣ Returning Operator Recruitments

【 Lena Makenzie 】

 

▼ Lena Makenzie Banner Period:

▷ 26th of April, 2023 14:10 ~ 10th of May, 2023 12:00(UTC+9)

▷ 26th of April, 2023 00:10 ~ 9th of May, 2023 22:00(UTC-5)

 

【 Olivie Park 】


▼ Olivie Park Banner Period:

▷ 26th of April, 2023 14:10 ~ 10th of May, 2023 12:00(UTC+9)

▷ 26th of April, 2023 00:10 ~ 9th of May, 2023 22:00(UTC-5)

 

▣ Danger Close


▼Danger Close Elimination Period:

▷ 1st of May, 2023 14:10 ~ 22nd of May, 2023 04:00(UTC+9)

▷ 1st of May, 2023 00:10 ~ 21st of May, 2023 14:00(UTC-5)

 

▼Danger Close Settlement Period:

▷ 22nd of May, 2023 04:00~ 29th of May, 2023 04:00(UTC+9)

▷ 21st of May, 2023 14:00~ 28th of May, 2023 14:00(UTC-5)

▣ Attendance

【 Kim Hana’s Special Bonus Punch-In 】


Kim Hana has prepared special gift for our CEOs after the maintenance on April 26th.

 

▼ Kim Hana’s Special Bonus Punch-In Event Period:

▷ 26th of April, 2023 14:10 ~ 10th of May, 2023 12:00(UTC+9)

▷ 26th of April, 2023 00:10 ~ 9th of May, 2023 22:00(UTC-5)

 

▣ Bug Fixes

  1. A Fix issue where the skill training-tactical update button of the Trophy unit overlapped in 4:3 resolution.
  2. A Fix issue where the Eternium obtained through mail was not immediately reflected in the Substream Hard Mode.
  3. A Fix issue where the medal completion reward was tagged as "First Clear" in the combat reward screen.
  4. A Fix issue where a red dot appeared on the world map button in the hamburger menu when there was a daily support reward for the Danger Close.
  5. A Fix issue where the tactical update stage was not displayed in the Cooperation - Profile - Representative Squad.
  6. A Fix issue where unreleased units and ships were visible in the casting ban target when changing servers (Korea ↔ Global).
  7. A Fix issue where the [Lobby BGM Continuous Play ON] option in the lobby settings did not work when the lobby background music was set to the default value.
  8. A Fix issue where the cutscene was not unlocked even after clearing the Dimension Trimming.
  9. A Fix issue where the percentage ratio of the Danger Close rank appeared as 0%.
  10. A Fix issue where a red dot was not displayed on the world map button when clearing a raid.
  11. A Fix issue where repeatedly viewing Counter Case led to a transition to the unit list instead of the Counter Case list.
  12. A Fix issue where the Latent Ability was displayed on the EMPTY icon when changing to a relic gear after setting the relic filter during gear replacement.
  13. A Fix issue where using the mouse wheel to specify a greater or negative quantity than the quantity held when using an item was possible.
  14. A Fix issue where the cutscene was played even when the View Story option was turned off in the ON state after clearing the dungeon and re-entering.
  15. A Fix issue where the HP of units performing certain repetitive motions did not decrease until the motion was completed when they received damage from Healing Reflux.



★ Please note that any unfinished battles will be closed once the maintenance begins.
★ The guest accounts may have log-in issues or get deleted after the update. Therefore, linking the guest account to any provided SNS account is highly recommended.

Check current known issues

Click the link above to view the known issues that are under investigation by the developers or the possible solution in the lower parts of the notice.

We are currently working to resolve these issues, and we will update you through the Patch Notes or on a separate announcement page as soon as an issue is resolved.

Thank you