CounterSide News

Dear CEOs,

The fix on the 1:1 inquiry support page has been carried out and it is now functioning as intended along with faster browsing speed on the webpage.

The original inquiries sent to [email protected] and the in-game inquiries will continue to be answered sequentially.


※ As of this moment, when selecting the PC version’s Customer Service, it will send you to the main landing page, which will be fixed soon.
※ If you need to submit more than 1 attachment file, please compress the files into a zip file and submit it with your inquiry.
※ The maximum file size of the attachment should be no more than 10 MB.
※ Please wait until the popup shows up when the upload is complete. The language will be in Korean, but this will be localized, soon.


Once again, we are sorry for the inconvenience caused for this incident, and we will do our best to provide you with the best gaming experience.

Thank you.

Dear CEOs,

Have you figured out who the employees are that have returned from Otherworld to the real world?

We are now revealing the correct answer and event rewards!









Answer is Hilde and Lumi







◈Event Rewards

-2,000,000 Credit

-410 Quartz

We regret to inform you that during the "Otherworldly Picnic Disaster" event, there was an issue with the SNS voting system that caused some votes to not be properly counted.

Due to this error, we were unable to accurately determine the correct event answer. We apologize for any inconvenience this may have caused. As a gesture of goodwill, we will be awarding the highest tier of rewards, which includes 2,000,000 credits and 410 Quartz.

Thank you for your understanding and participation in our event.

[Notice]

1. 
   This is an event for the Korean/ Global server. Rewards will be provided based on the combined results of the Korean/ Global servers. 
   
2. 
   The event content and schedule may be changed, modified, or canceled depending on our circumstances. 
   
3. 
   If there are any changes, we will inform you through the event page. 
   
4. 
   For any other event-related inquiries, please contact us through [1:1 Inquiry]. 
   

Any matters not listed on this page will follow the Terms of Service, Privacy Policy, Operation Policy, and Event Policy.

Dear CEOs,
Happy Easter day and Special On and Hot time begins!

◆ On Time Event Period:
13th of April, 2023 (Thu) 00:00 (UTC+9) - 18th of April, 2023 (Tue) 23:59 (UTC+9)
12th of April, 2023 (Wed) 10:00 (UTC-5) - 19th of April, 2023 (Tue) 9:59 (UTC-5)

◆ On Time Event Gift:
>1,000 x Info
>T4 Enhance module x 10
>1x Simulation Tickets

◆ How to Participate in the On Time Event:
Event gifts will be given to your mailbox every day upon login.

◆ Hot Time Event Buff:
1) Gear Tuning/Precision Change Credit Discount-20%
12th of April, 2023 (Wed) 00:00 - 14th of April, 2023 (Sat) 23:59 (UTC+9)
11th of April, 2023 (Tue) 10:00 - 13th of April, 2023 (Sat) 09:59 (UTC-5)

2) World map Dispatch mission Great Success chance +20%
15th of April, 2023 (Sun) 00:00 - 18th of April, 2023 (Tue) 23:59 (UTC+9)
14th of April, 2023 (Sat) 10:00 - 18th of April, 2023 (Tue) 09:59 (UTC-5)

[Notice]

1. CEOs can only receive the On Time event gift once a day.
   
2. The On Time event gift will be deleted when the valid period expires, please receive it within the period.
   
3. The applied Hot Time effect can be checked by clicking the Hot Time buff image on the nickname to the right of the lobby screen.
   

Dear CEOs,

Here is the list of new products featured in this week’s update.

Please look through them carefully, for you never know when they will come in handy! 

The product's price may vary depending on the platform, residence, and the daily exchange rate.

For more information on the updates and the maintenance schedule for the 12th of April, please check the links below.

 

Patch Notes: [LINK]

 
[h2]▣ Packages[/h2]
◆Daily Recruitment Package◆

 

Price: 1,200 Admin Coins

Total Purchase Count available: 1 time/account

▼ Purchasable Period:

▷ 12th of April, 2023 14:10 ~ 19th of April, 2023 12:00(UTC+9)

▷ 12th of April, 2023 00:10 ~ 18th of April, 2023 22:00(UTC-5)




▼ Composition:

▷ 1,200 x Quartz

▷ 5,000 x Eternium

▷ 1 x Employment Contract ( Items for 10 days)

 

※ This product is not refundable after purchase.



◆ Talent Development Package ◆


Price: 1,990 Admin Coins

Total Purchase Count available: 3 times/account

▼ Purchasable Period:

▷ 12th of April, 2023 14:10 ~ 26th of April, 2023 12:00(UTC+9)

▷ 12th of April, 2023 00:10 ~ 25th of April, 2023 22:00(UTC-5)

▼ Composition:

▷ 15 x Fusion Cores

▷ 2,200 x Quartz

 ※ This product is not refundable after purchase.
◆ Super Conductor (SC.) Gear Selection Coupon Package I & II ◆
【 SC. Gear Selection Coupon Package I 】



Price: 990 Admin Coins

Total Purchase Count available: 1 time/account

▼ Purchasable Period:

▷ 12th of April, 2023 14:10 ~ 19th of April, 2023 12:00(UTC+9)

▷ 12th of April, 2023 00:10 ~ 18th of April, 2023 22:00(UTC-5)




▼ Composition:

▷ 1 x T6 Sc. Gear Set Option Selection Coupon [SSR]

▷ 50 x Tuning Binaries



※ This product is not refundable after purchase.



【 SC.Gear Selection Coupon Package II 】



Price: 3960 Admin Coins

Total Purchase Count available: 1 time/account




▼ Purchasable Period:

▷ 12th of April, 2023 14:10 ~ 19th of April, 2023 12:00(UTC+9)

▷ 12th of April, 2023 00:10 ~ 18th of April, 2023 22:00(UTC-5)




▼ Composition:

▷ 3 x T6 Sc. Gear Set Option Selection Coupon [SSR]

▷ 100 x Tuning Binaries



※ This product is not refundable after purchase.




◆ Activity Pledge Package #12 ◆

 

By spending a certain amount of eternium, Activity Pledge will refund a certain amount of quartz back!

Price: 1,950 Admin Coins

Total Purchase Count available: 1 time/account

 

▼ Purchasable Period:

▼ Purchasable Period:

▷ 12th of April, 2023 14:10 ~ 10th of May, 2023 12:00(UTC+9)

▷ 12th of April, 2023 00:10 ~ 9th of May, 2023 22:00(UTC-5)







 

▼ Composition:

▷ 1,950 x Quartz

▷ 1x Rayleigh’s Baking Oven (SSR Furniture)




  

 ※ This product is not refundable after purchase. 

Dear CEOs,

Patch notes for the 12th of April are listed below.

 
▼ Maintenance Schedule

▷ 12th of April, 2023 10:00 ~ 12th of April, 2023 20:00 (UTC+9)

▷ 11th of April, 2023 20:00 ~ 12th of April, 2023 06:00(UTC-5)




The Maintenance Time has been changed due to Server Expansion.




 

▼ Maintenance compensation

▷ 20,000 x Credits

▷ 3 x Employment Contracts




▼ Shop News:

For this week’s update on shop products, please check the announcement below for more information.

Shop Product: [LINK]
[h2]▣ System Update[/h2]
▣ Unit Balance Update

◆ Gambler Balance Update ◆



◆ Replacer Queen Balance Update ◆


[h2]▣ Returning Employee Recruitments[/h2]
【 Titan 】



▼ Titan Banner Period:

▷ 12th of April, 2023 14:10 ~ 26th of April, 2023 12:00(UTC+9)

▷ 12th of April, 2023 00:10 ~ 25th of April, 2023 22:00(UTC-5)






【 Lee Yuri 】



▼ Lee Yuri Banner Period:

▷ 12th of April, 2023 14:10 ~ 26th of April, 2023 12:00(UTC+9)

▷ 12th of April, 2023 00:10 ~ 25th of April, 2023 22:00(UTC-5)








【 Yamata no Orochi 】



▼ Yamata no Orochi Banner Period:

▷ 12th of April, 2023 14:10 ~ 26th of April, 2023 12:00(UTC+9)

▷ 12th of April, 2023 00:10 ~ 25th of April, 2023 22:00(UTC-5)




[h2]▣ Returning Operator Recruitments[/h2]
【 MoMo 】



▼ MoMo Banner Period:

▷ 12th of April, 2023 14:10 ~ 26th of April, 2023 12:00(UTC+9)

▷ 12th of April, 2023 00:10 ~ 25th of April, 2023 22:00(UTC-5)






【 Kim Hana 】



▼ Kim Hana Banner Period:

▷ 12th of April, 2023 14:10 ~ 26th of April, 2023 12:00(UTC+9)

▷ 12th of April, 2023 00:10 ~ 25th of April, 2023 22:00(UTC-5)


[h2]▣ Rearmament Employees[/h2]
【 Triaina Plan Titan 】





▼ Triaina Plan Titan Banner Period:

▷ 12th of April, 2023 14:10 ~ until further notice(UTC+9)

▷ 12th of April, 2023 00:10 ~ until further notice(UTC-5)


[h2]▣ New Challenge Stage - Rebuilding the Octaseal Domain[/h2]


A new challenge stage to create exclusive gear for Nanahara Family Alliance will be opened after the maintenance on the 12th of April, 2023.

In the Rebuilding the Octaseal Domain challenge, CEOs can get [Good Luck Charm] which you can use to craft Exclusive Gear. Moreover, there is a small chance for the whole exclusive gear to drop after a successful run.



▼ Crafting [Nanahara Family Alliance] Mold

To craft with [Nanahara Family Alliance] Mold, you need 2,500,000 Credits, 400 [Good Luck Charm], and 600 Advanced Gear materials.

 

▼ Contents of [Nanahara Family Alliance] Mold



▷ T6 The Sadiron (Hayami Sanae Only)
▷ T6 Gift Bracelet (Nanahara Chinatsu Only)
▷ T6 Germination Token (Nanahara Chifuyu Only)
▷ T6 Wind Rooting (Nakuya Minato Only)
▷ T6 Ferryman’s Key (Ogami Masaki Only)

 

Each mold will give a random exclusive gear from these five gears listed above.

 

▼ Challenge Stage –  Nanahara Training Method Period:
▷ 12th of April, 2023 14:10 ~ 19th of April, 2023 12:00(UTC+9)

▷ 12th of April, 2023 00:10 ~ 18th of April, 2023 22:00(UTC-5)



[h2]▣ Raid[/h2]
【New Raid Boss Season】

A new season of the raid will start after the maintenance.

This season raid boss will be 【Inhibitor】. Good luck!

The Inhibitor will appear during certain raid seasons only.



※ If Britra spawned before the update, Inhibitor will appear AFTER defeating the existing Britra.

 

▼ Raid Boss, Inhibitor Season Period:

[h2]▣ Gauntlet[/h2]

▷ 16th of April, 2023 22:00 ~ 17th of April, 2023 04:00(UTC+9)
▷ 16th of April, 2023 09:00 ~ 16th of April, 2023 15:00(UTC-5)

Gauntlet: Courageous: The first half of the league will end.

▷ 17th of April, 2023 04:00 ~ 25th June, 2023 22:00(UTC+9)
▷ 16th of April, 2023 15:00 ~ 25th June, 2023 09:00(UTC-5)

Gauntlet: Courageous: The second half of the league will begin.

※ Courageous: The skin reward for the second half of the league is the same as Courageous: The first half, which is "Overlord of End World."


[h2]▣ Bug Fix[/h2]
A fix issue where the Sub Stream Episode : A Wish that You Don't Know CutScene number does not applied normally




Check current known issues

Check FAQ

Click the link above to view the known issues that are under investigation by the developers or the possible solution in the lower parts of the notice.

Click the FAQ for questions that may be answered already

We are currently working to resolve these issues, and we will update CEOs through the linked page as soon as an issue is resolved. 

Thank you