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Known Issues



Dear CEOs,

We’d like to inform you about the current list of known issues.

As these issues are currently under investigation, and this list will be updated regularly for any issues listed are resolved.

▷ Last Update
Last Update: November 22, 03:45 UTC-5

▷Known Issues

- An issue where the additional 9 skill cut-in trophies added on Nov. 22 is not showing up as intended.
This issue will be patched on the Nov. 29 Patch. We are sorry for the inconvenience.

▷Fixed Issues

- An issue where [Equipment Filter] is not working properly as intended.

- An issue where the maximum operation count goes over the number of [Exploration Permit] a user has upon proceeding to a [Safe Mine].

- An issue where the [Sold Out] mark is not being displayed upon purchasing the maximum amount of package items sold in the [Shop].

- An issue where Yoo Mina, Hilde, & Joo Shiyoon is placed in the [ Main Lobby ] under certain circumstances.

> This can be adjusted manually by going into the [Settings].

- An issue where C.C. is showing up in the [Scout] menu to some CEOs.

- An issue where an error would popup upon entry to [Hana Talk]'s [Consortium] option and cannot close the error pop up.

- An issue where an unreleased employee's name is displayed in the [Combat Environment] inside the Danger Close.

- An issue where [Half Anniversary] Operator Selector coupon is causing an UI Error upon use.

- An issue where prestige skin for Tenured President Regina MacCready, Midsummer Tryst, has an additional object on its skill cut-in when there is not supposed to be.

- An issue where in the gear filter section, [Incoming Healing -] is listed when it is supposed to be [Incoming Healing +].

- An issue where [The Wall]'s gauge would reset when it is hit by crowd control.

- An issue where all the units' classes are being displayed as [Strikers].

- An issue where [Binding Factor] and [Tuning Core] has the description mixed up with each other.

- An issue where if the CEO does not have enough materials and goes to the Alternium Reactor interface, a pop-up would continuously show up stating lack of materials.

- An issue where with the Alternium Reactor interface and opening the [Management Guide], it would send the CEOs to the [Tacticap Update] guide, not the [Alternium Reactor].

- An issue where if the CEO places the unit with maxed-out tactical upgrades, the placed unit will not have the effect as intended.

ㄴThis will be resolved if the CEOs log into the game.

- An issue where [Terraside Battlefield Victory Celebration Recruitment] still has a red dot even though the recruitment is already done.

ㄴ An issue where the red dot still exists if the CEO has recruited the Hilde: Siegfried Type before the server patch on Aug. 10.

- An issue where Alternium Reactor's level won't drop in accordance with the ban level.

- An issue where Agnes Abigail's level 5 ultimate skill, None But the Fog, effect is active even upon casting when it is not level 5.
- An issue where employee's tactical update level is shown as max level when forming squad, viewing Ensured Recruitment, Selective Recruitment, and Management.

- An issue where [ Background: City (Night) ] is not being counted in the background collection progress.

- An issue where the total amount of acquirable Danger Close point is actually less.

* Missing 70 Danger Close points will be given out, and its method will be posted separately on another notice.
- An issue where [Origin] is not applied on some stages.​

- An issue where the unit's status texts do not appear only on mobile condition when it is supposed to. (App update required)

- An issue where skill cut-in trophies have black background appearing on Andriod condition. (App update required)

- An issue where animations do not stop when Awakened unit is summoned.

- An issue where the tutorial is not working as intended.

- An issue where Curian's wardens are not being summoned.

- An issue where Replacer Bishop's conceal is not working as intended.

Once again, we apologize for any inconvenience to your gameplay.
Thank you for your support.

[Event] Kresnik Lyudmila's Arrival Quiz!



Dear CEOs!

Kresnik Lyudmila has finally arrived at CounterSide!

With her emergence, we wanted you to get to know more about Lyudmila which led us to prepare this special quiz about her!

◈ Participation Method
1. Solve the quiz below!
2. On the Official Discord event channel, submit your answer in the format below!

◈ Response Format
[ In-game Nickname / Business Registration Number / #1~4 Answers ]

◈ Response example
[ GM Σigma / 000000 / #1 Answer, #2 Answer, #3 Answer, #4 Answer ]

※ You can check your Business Registration Number from [ Game Settings - Manage Account].
※ Getting all the answers correct will automatically participate you in the draw event.

[ LINK ]


◈ Quiz

Q1. What is Kresnik Lyudmila’s Team up?

1. Flora Maid Service
2. Prydwen Institution
3. Old Administration: Maze Division
4. White Rabbit
5. Old Administration: Armored Units


Q2. What is Kresnik Lyudmila’s class?

1. Awakened Striker
2. Awakened Sniper
3. Awakened Ranger
4. Awakened Supporter
5. Awakened Defender


Q3. Fill in the blank.
Krenisk Lyudmila is the first mankind to band together with _____.


1. C.O.
2. Demon Lord
3. Antagonist
4. AI
5. God


Q4. Where does the word [ Kresnik ] originate from?

1. Rabbit Hunter
2. Vampire Hunter
3. Demon Hunter
4. Deer Hunter
5. Squirrel Hunter


◈ Event Schedule
▷ November 8, after the maintenance ~ November 22 00:00 (UTC-5)

◈ Event Result Announcement Schedule
▷ November 29, during maintenance

◈ Event Reward Distribution Schedule
▷ November 29, during maintenance

◈ Random Draw Reward (25 CEOs)
- 30 * Set Binaries

◈ Participation Reward
- 5,000 * Eternium

Note

  1. This event is an independent event from the KR server event.

  2. Participants may submit as many entries as they like; however, only one will be eligible for a reward.

  3. To receive your reward, please provide your correct business registration number.

  4. If the submitted post is deemed inappropriate, the entry may be voided by the GMs.

  5. The event reward will be given to you via in-game mailbox.

  6. Deletion of reward mail for not receiving the mail on time is not recoverable by any means. (The mail will expire in 7 days from when it was sent.)

  7. Any content that is not stated here follows the CounterSide’s Terms of Service, Operating Policy, and Event Policy.



[Season 1] Last Stand Short Quiz Event ★



Dear CEOs,

With the [Origin] system in place, units with the [Origin] will do more damage to and take less damage from the enemies that have the same [Origin]!

This system will allow our CEOs an easier time getting through various contents.

With the start of the first season of the Last Stand event, a short quiz is here!

[h3]◈ Question[/h3]

Of the listed units below, who is the most effective combat unit in the [ Last Stand ]?

1. Stormbringer Jake
2. Maestra Nequitia
3. Final Phase Sigma
4. Solar Codex Yuna Springfield

Stuck on the question?
More information on the [Origin] system is explained on October 25 Patch Notes!
[LINK]


◈ Participation Method

1. With your in-game nickname, Business Registration Number, and your answer, please post it on the Official Discord’s event channel!

[ LINK ]

Example: [ GM Σigma / 000000 / 0 ]
※ You can check your Business Registration Number from [ Game Settings - Manage Account].


◈ Participation Reward
▷ 5,000 * Eternium

◈ Special Reward
▷ If there are more than 500 correct answers, an additional 500 quartz will be sent!

◈ Event Schedule
▷ November 8, after the maintenance ~ November 15 00:00 (UTC-5)

◈ Event Reward Distribution Schedule
▷ November 22 during maintenance

Note

  1. This event is an independent event from the KR server event.

  2. Participants may submit as many entries as they like; however, only one will be eligible for a reward.

  3. To receive your reward, please provide your correct business registration number.

  4. If the submitted post is deemed inappropriate, the entry may be voided by the GMs.

  5. The event reward will be given to you via in-game mailbox.

  6. Deletion of reward mail for not receiving the mail on time is not recoverable by any means. (The mail will expire in 7 days from when it was sent.)

  7. Any content that is not stated here follows the CounterSide’s Terms of Service, Operating Policy, and Event Policy.

[November 8] Shop Products



Dear CEOs,
Here is the list of new products featured in this week’s update.
Please look through them carefully, for you never know when they will come in handy!
The product's price may vary depending on the platform, residence, and the daily exchange rate.

For more information on the updates and the maintenance schedule for November 8, please check the link below.

Patch Notes: [Link]

[h3]▣ Skin[/h3]

【 Vacation Skins 】



Target Employees: Noelle, Gremory, and Nicole Primer
Price: 2,080 Admin Coins each
Total Purchase Count: 1 time/account

▼ Available Schedule
▷ November 8, After the update ~ Until further notice (UTC +9 & -5)

※ This product is not refundable after purchase.

【 Miss N, the Mysterious Tourist - Noelle 】


【 Invitation of the Bountiful - Gremory 】


【 Lady at the Beach - Nicole Primer 】


[h3]▣ Packages[/h3]

◆ Awakened Employee Update Special Classified Recruitment Package 1 & 2 ◆

【 Vol. 1 】



Price: 3.480 Admin Coins
Total Purchase Count: 3 times/account

▼ Available Schedule
▷ November 8, After the update ~ November 22, 12:00 (UTC+9)
▷ November 8, After the update ~ November 21, 22:00 (UTC-5)

▼ Composition
▷ 370 * Classified Employment Contracts
▷ 525 * Quartz

※ This product is not refundable after purchase.

【 Vol. 2 】



Price: 5,580 Admin Coins
Total Purchase Count available: 2 times/account

▼ Available Schedule
▷ November 8, After the update ~ November 22, 12:00 (UTC+9)
▷ November 8, After the update ~ November 21, 22:00 (UTC-5)

▼ Composition
▷ 610 * Classified Employment Contracts
▷ 850 * Quartz

※ This product is not refundable after purchase.


【Daily Special Training Packages 1, 2, & 3 】



Price: 100 Admin Coins each
Total Purchase Count: 1 time/day


▼ Available Schedule
▷ November 8, After the update ~ November 22, 12:00 (UTC+9)
▷ November 8, After the update ~ November 21, 22:00 (UTC-5)

▼ Composition
▷150 x Quartz
▷5,000 x Eternium
▷1 x Attack, Defense, OR Anti-air Training Permit

※ These product is not refundable after purchase.

[Nov. 8 ~ Nov. 14] On & Hot Time Event



Dear CEOs,
The On and Hot Time event scheduled from November 8 to November 14 is now live.
Please read carefully to take advantage of all vital buffs to enhance your company.

Thank you.

◆ On-Time Event Schedule
  • November 9, 00:00 ~ November 14, 2023, 23:59 (UTC+9)
  • November 8, 10:00 ~ November 14, 2023, 09:59 (UTC-5)


◆ On-Time Event Gift
  • 150,000
  • Credit
  • 15
  • Special Appraisal
  • 5,000
  • Eternium


◆ How to Participate in the On-Time Event
  • Event gifts will be given to your mailbox every day upon login.


◆ Hot Time Event Buff

1) 20% Credit Reduction on Eternium Cost on Operations
  • November 8, 00:00 ~ November 11, 2023, 23:59 (UTC+9)
  • November 7, 10:00 ~ November 11, 2023, 09:59 (UTC-5)


2) 20% Credit Reduction on Gear Crafting
  • November 12, 00:00 ~ November 14, 2023, 23:59 (UTC+9)
  • November 11, 10:00 ~ November 14, 2023, 09:59 (UTC-5)


Note

  1. CEOs can only receive the On-Time event gift once a day.

  2. The On-Time event gift will be deleted when the valid period expires, please receive it within the period.

  3. Expired On-Time event gift cannot be restored by any means.

  4. The applied Hot Time effect can be checked by clicking the Hot Time buff image next to the nickname on the lobby screen.