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[24th Of Feb.] Temporary Maintenance (Completed)



On the 9th of Feb. CounterSide will undergo temporary maintenance.

[24th of Feb. Temporary Maintenance]

▶ Temporary Maintenance Schedule

24th of Feb., 2023 14:00 ~ 24th of Feb., 2023 15:00 (UTC+9) 14:40 (UTC+9)
24th of Feb., 2023 00:00 ~ 24th of Feb., 2023 01:00 (UTC-5) 00:40 (UTC-5)

▶ Temporary Maintenance Purpose

  1. Some of the Collaboration Event Story Dialogues fix
  2. An issue where some of the CEO’s collaboration final mission reward is marked as complete when it is not supposed to be.




▶ Temporary Maintenance compensation

- The compensation will be announced after the maintenance.


▶ Additional Notes

- The game will be inaccessible during the Maintenance Schedule.

We sincerely apologize for the inconvenience brought by this temporary maintenance. Our team will work hard to provide our players with a more stable gaming environment. Thank you.

CounterSide x holoMyth Guide


[EN] 



Welcome aboard brave CEO,

You are about to embark on a special journey with five mythical guests!

To experience this unique occasion for 120%, please thoroughly read through this guidebook!

Also, you can purchase the guests’ special skin at the time-limited collaboration shop as a package! For more information, check the collaboration shop information below!

You can also get 1 skin for free at your choice after completing all collaboration missions! If you have skins already, don’t worry! It will be automatically refunded to you as Admin Coins of the equivalent value of the skin.

Furthermore, a new set of Awakened SSR, Halloween SMOL series has been added! Don’t miss out on their adorable interactions!

Enough with the chit-chat, let’s get on with it!



[h3]CounterSide x holoMyth Collaboration Period[/h3]
▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 04:00 (UTC+9)

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 00:00 (UTC-5)
[h3]CounterSide x holoMyth Collaboration Participation Requirement[/h3]
▷ None




■ The Begining
After the update, a special cutscene will roll right after the main login screen. This cutscene is a short story about how the five hololive English -Myth- (hereinafter “holoMyth”) members came to CounterSide.

Now, this cutscene will only play ONCE and there is no way to watch it again.

Therefore, make sure NOT to tap too much when logging in to the game for the first time after the update to avoid skipping the cutscene by accident!! 














■ Where to Begin
On the main game lobby screen, a dedicated banner for the collaboration has been created.

Select it to begin the journey!








■ Key Features[h3][Lobby][/h3]
When you click the banner, the event lobby screen will appear, greeting the CEO by the Five.



From here, you can navigate to different event stages on the left side of the menu. 

You can also click on each of their characters to hear their greetings!
[h3][Mission][/h3]
A collaboration mission is prepared for all players to challenge themselves for amazing rewards! 

From holoMythical Eggs to Fashionable holoEgg, as well as five holoMyth members’ mascots, you do not want to miss this opportunity! 


[h3][Key Rewards][/h3]


holoMythical Egg

A holoMythical Egg that is used to draw figures. 



Enigmatic holoEgg

A holoEgg that will give SSR hololive figures at random. 

This item will be deleted after the event.



Fashionable holoEgg

After all-clearing the collaboration mission, the CEO will be able to get 1 holoMyth member’s skin at choice.

※ If the acquired skin overlap with the skin that you have already purchased, Admin Coins of equivalent value will be automatically refunded to your in-game mailbox (2,080 Admin Coins).

This item will be deleted after the event.



Dead Beats

A mascot that represents Mori Calliope’s fans. 



KFP

A mascot that represents Takanashi Kiara’s fans.

 



Takodachi

A mascot that represents Ninomae Ina’nis’ fans. 



Chumbuds

A mascot that represents Gawr Gura’s fans. 



Teamates

A mascot that represents Watson Amelia’s fans.
[h3][Gacha] [/h3]


This is where CEOs can roll for special holoMyth [Figures]. 

To roll for these figures, you need a holoMythical Egg.

You can get over 300 holoMythical Eggs just by participating in various collaboration events! You can also buy them at the collaboration store spending Quartz. 



The rarity of figures ranges from Normal (N) to Awakened SSR (ASSR).

Rarity

Preview

N Figure



R Figure



SR Figures

(w/ Mascots)



SSR Figures

(3 Variants)



Awakened SSR Figure

(2 Variants)



As the rarity rise, figures will become more lively as they will have more animations and unique lines.

As for the ASSR figures, CEOs will be able to place them in the Dormitory to enjoy their interactions with the others along with their unique motions and in the Main Lobby!
[h3][Compose][/h3]
Have too many duplicates?

Check out the Compose system! 

Here, you can select multiple same-rarity figures to create a rarer figure!

To compose faster, click Auto Select to quickly add them to Ina’s cauldron. 



By selecting the Fusion button, the magic begins. 

The number of required figures for the next rarity differs by rarity.

Every composition results in a RANDOM tier higher figure. 

The awakened composition will result in a RANDOM Awakened figure.


[h3]■ Fully Dubbed Lifetime Employment Contract![/h3]
Each of the holoMyth members has sent a special letter when CEOs sign a lifetime contract with each employee while wearing their skins! 

If CEOs have already carried out a Lifetime Employment Contract, CEOs can see each member’s message by going to [Collection] at the bottom of the main lobby > [Employee] > Select the employee you are searching for. 






[h2]CounterSide x holoMyth Collaboration Time-Limited Packages![/h2][h3]◆ holoMyth Skins ◆[/h3]


List of Applicable Employees: Lucrecia, Awakened Yuna, Edel Meitner, Kaci Bins, and Yang Harim

Price: $35.99/package

Total Available Purchase Count: 1 time/account

▼ Purchasable Period:

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 04:00 (UTC+9)

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 00:00 (UTC-5)

▼ Composition:

▷ 1 x [holoMyth Skin] 

▷ 1 x Illustration Card of Choice

▷ 30 x holoMythical Eggs



※ Example of Illustration Card of Choice for all holoMyth Members

※ All skins are not refundable after purchase.
[h3]◆ SmolMyth Interior Set ◆[/h3]


Price: 1,980 Admin Coins

Total Purchase Count available: 1 time/account

▼ Purchasable Period:

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 04:00 (UTC+9)

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 00:00 (UTC-5)

▼ Composition:

▷ A complete package of SmolMyth Interior Set



※ This product is not refundable after purchase.
[h3]◆ S’more Smol holoMyth Activity Pledge Package ◆[/h3]


By spending a certain amount of eternium, the Activity Pledge will refund a certain amount of quartz back!

Price: 1,950 Admin Coins

Total Purchase Count available: 1 time/account

▼ Purchasable Period:




▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 04:00 (UTC+9)

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 00:00 (UTC-5)

▼ Composition:

▷ 1,950 x Quartz

▷ 1x  S’more Smol holoMyth



※ This product is not refundable after purchase.
[h3]◆ Dancing holoMyth Package ◆[/h3]


Price: 2,200 Admin Coins

Total Available Purchase Count: 1 time/account

▼ Purchasable Period:

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 04:00 (UTC+9)

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 00:00 (UTC-5)

▼ Composition:

▷ 1 x Calliope’s Stage Set

▷ 1 x Kiara’s Stage Set

▷ 1 x Ina’nis’ Stage Set

▷ 1 x Gura’s Stage Set

▷ 1 x Amelia’s Stage Set

▷ 30 x holoMythical Eggs



 ※ This product is not refundable after purchase.
[h3]◆ Fanclub Packages ◆[/h3]


Price: 1,440 Admin Coins/package

Total Available Purchase Count: 1 time/account

▼ Purchasable Period:

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 04:00 (UTC+9)

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 00:00 (UTC-5)

▼ Composition:

▷ 1 x Frame of each Talent

▷ 1 x Emote of each Talent

▷ 10 x holoMythical Eggs

※ This product is not refundable after purchase.
[h3]◆ holoMythical Egg Package ◆[/h3]


Price: 100 & 900 Quartz each

Total Available Purchase Count: –

▼ Purchasable Period:

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 04:00 (UTC+9)

▷ 22nd of February 2022 after maintenance ~ 22nd of March 2023 00:00 (UTC-5)

▼ Composition:

▷ 1 x holoMythical Egg

– OR – 

▷ 10 x holoMythical Eggs

 ※ This product is not refundable after purchase.
[h3]◆ holoMyth Point Exchange Center ◆[/h3]




holoMythical Point

After each figure gacha, CEOs will be able to earn holoMyth Points. Those points can be exchanged for the items above!

holoMythical Point will be deleted after the event.
[h3][Key Items][/h3]


Mysterious holo Egg

Will acquire one of any SR ~ SSR hololive figures at random.

This item will be deleted after the event.

 



Special holo Egg

Select and acquire one of any SSR hololive figures.

This item will be deleted after the event. 



Invaluable holo Egg

Select and acquire one of any Awakened SSR hololive figures.

This item will be deleted after the event. 







Are you ready to begin your journey?

You are?

Then what are you waiting for?

Let’s get started!

[22nd of Feb.] Shop Product



Dear CEOs,

Here is the list of new products featured in this week’s update.

Please look through them carefully, for you never know when they will come in handy!

The product's price may vary depending on the platform, residence, and the daily exchange rate.

For more information on the updates and the maintenance schedule for the 22nd of February, please check the links below.



Patch Notes: [LINK]

[h2]▣ Packages[/h2]
◆ All-in-one SSR Employee Package◆




Price: 79.99 USD
Total Purchase Count available: 3 times/Account

▼ Purchasable Period:

▷ 22nd of February, 2023 14:00 ~ 22nd of March, 2023, 04:00 (UTC+9)
▷ 22nd of February, 2023 00:00 ~ 21st of March, 2023, 14:00 (UTC-5)



▼ Composition:

▷[SSR] Unit Selector

-Available Unit: Yang Harim, Kaci Bins, Edel Meitner, Lucrecia

▷1,000,000 x Credit

▷3 x 10 S-APT Core Select Coupon

▷6 x 30 APT Core Select Coupon

▷75 x Fusion Core





※ This product is not refundable after purchase.



Thank you.

[22nd of Feb.] Patch Notes (Updated)



Update details for the 22nd of February are listed below.

See you on the CounterSide!

 

▼ Maintenance Details

▼ Maintenance Schedule:

▷ 22nd of February, 2023 14:00 ~ 22nd of February, 2023 17:30 (UTC+9) 18:00 (UTC+9)
▷ 22nd of February, 2023 00:00 ~ 22nd of February, 2023 04:00(UTC-5)

▼ Maintenance compensation

▷ 20,000 x Credits
▷ 3 x Employment Contracts

※ Additional Administration Notes

The game will be inaccessible during the Maintenance Schedule.

We sincerely apologize for the inconvenience brought by this maintenance.

The Administration will always do its best to provide CEOs with the necessary information for their next dive into the Counterside.

▼ Shop News:

For this week’s update on shop products, please check the announcement below for more information.

Shop Product: [LINK]
[h2]★ CounterSide x holoMyth Collaboration Reruns! ★[/h2]


CounterSide x holoMyth collaboration reruns after the maintenance on the 22nd of February 2023.

Furthermore, a new set of Awakened SSR, Halloween SMOL series has been added! Don’t miss out on their adorable interactions!

For more detailed information, please check the dedicated announcement here!

[LINK]

◆ holoMyth Punch In◆



CounterSide x holoMyth Colaboration Punch In Event Begins! Gawr Gura is give out 100 holo Eggs to support our CEOs!

▼ holoMyth Punch In Period:

▷ 22nd of February, 2023 14:00 ~ 22nd of March, 2023 04:00 (UTC+9)

▷ 22nd of February, 2023 00:00 ~ 21st of March, 2023 04:00 (UTC-5)
[h2]▣ Event Episode[/h2]
◆ The Sun-Calling Tracks ◆



The Sun-Calling Tracks event episode will begin after the maintenance on the 22nd of February 2023.

▷ 22nd of February, 2023 14:00 ~ Until Further Notice

▷ 22nd of February, 2023 00:00 ~ Until Further Notice




◆ The Sun-Calling Tracks Event Mission ◆



▼ The Sun-Calling Tracks Event Mission Period:

▷ 22nd of February, 2023 14:00 ~ 8th of March, 2023, 04:00 (UTC+9)

▷ 22nd of February, 2023 00:00 ~ 7th of March, 2023, 14:00 (UTC-5)




◆ The Sun-Calling Tracks Event Shop ◆








[h2]▣ Awakened Unit Reruns[/h2]
【 Solar Codex Yuna 】



▼ Solar Codex Yuna Banner Period:

▷ 22nd of February, 2023 14:00 ~ 8th of March, 2023, 04:00 (UTC+9)

▷ 22nd of February, 2023 00:00 ~ 7th of March, 2023, 14:00 (UTC-5)






【 Singularity Shin Jia 】



▼ Singularity Shin Jia Banner Period:

▷ 22nd of February, 2023 14:00 ~ 8th of March, 2023, 04:00 (UTC+9)

▷ 22nd of February, 2023 00:00 ~ 7th of March, 2023, 14:00 (UTC-5)








[h2]▣ New & Returning Employees[/h2]
【 Yamata no Orochi 】





▼ Yamata no Orochi Favored Banner Period:

▷ 22nd of February, 2023 14:00 ~ 8th of March, 2023, 04:00 (UTC+9)

▷ 22nd of February, 2023 00:00 ~ 7th of March, 2023, 14:00 (UTC-5)






【 Hayami Kanade 】





▼ Hayami Kanade Favored Banner Period:

▷ 22nd of February, 2023 14:00 ~ 8th of March, 2023, 04:00 (UTC+9)

▷ 22nd of February, 2023 00:00 ~ 7th of March, 2023, 14:00 (UTC-5)






【 Nanahara Chinatsu 】



▼ Nanahara Chinatsu Favored Banner Period:

▷ 22nd of February, 2023 14:00 ~ 8th of March, 2023, 04:00 (UTC+9)

▷ 22nd of February, 2023 00:00 ~ 7th of March, 2023, 14:00 (UTC-5)






【 Nanahara Chifuyu 】



▼ Nanahara Chifuyu Favored Banner Period:

▷ 22nd of February, 2023 14:00 ~ 8th of March, 2023, 04:00 (UTC+9)

▷ 22nd of February, 2023 00:00 ~ 7th of March, 2023, 14:00 (UTC-5)





[h2]▣ New Challenge Stage - Rebuilding the Octaseal Domain[/h2]
 

A new challenge stage to create exclusive gear for Nanahara Family Alliance will be opened after the maintenance on the 22nd of February, 2023.

In the Rebuilding the Octaseal Domain challenge, CEOs can get [Good Luck Charm] which you can use to craft Exclusive Gear. Moreover, there is a small chance for the whole exclusive gear to drop after a successful run.

 

Good Luck Charm

 

▼ Crafting [Nanahara Family Alliance] Mold

To craft with [Nanahara Family Alliance] Mold, you need 2,500,000 Credits, 400 [Good Luck Charm], and 600 Advanced Gear materials.

▼ Contents of [Nanahara Family Alliance] Mold




▷ T6 The Sadiron (Hayami Sanae Only)



▷ T6 Gift Bracelet (Nanahara Chinatsu Only)



▷ T6 Germination Token (Nanahara Chifuyu Only)



▷ T6 Wind Rooting (Nakuya Minato Only)



▷ T6 Ferryman’s Key (Ogami Masaki Only)



Each mold will give a random exclusive gear from these four gears listed above.

 

▼ Challenge Stage –  Nanahara Training Method Period:

▷ 22nd of February, 2023 14:00 ~ 1st of March, 2023, 04:00 (UTC+9)

▷ 22nd of February, 2023 00:00 ~ 28th of February, 2023, 14:00 (UTC-5)
[h2]▣ UI Changes[/h2]

  1. Reduce black screen time during tap the Operation tab

  2. Change the dungeon node and dungeon information to indicate the appropriate level

  3. Change to focus on the currently entered operation tab when entering Supply Operation

  4. Dimension Trimming - Change to display Operation Stats on the deployed squad

  1. Dimension trimming - Add penalty warning signs if deployed squad falls short of recommended combat strength

  2. Dimension trimming Change to indicate individually for each trimming

  3. Storage - change to fix scroll position after the gear lock

  4. Change to fix scroll position when returning to unit list after Tactical Update progress

  5. Improved to view Dispatch Mission information in the lobby

  6. In lobby, the remaining period of Gauntlets / Strategic Tickets / Gauntlet Points will be shown.

  7. Mainstream - When you go back from squad setting screen, change to keep the selected episode selected

  8. When you backward step on the squad organization screen, the entered episode is changed to remain selected.

  9. Improved to notate the number of entry restrictions for stages registered in Favorites.

  10. Change the lock to display if you've used all the way to restore the number of entries to your favorite dungeon

  11. Improved so that stage nodes in dungeons with only two stages are not obscured.

  12. Improved to the last stage node of the Supply Operation & Simulation are not obscured.

  13. The menu name changes depend to the selected language.



[h2]▣ Improvements and Changes[/h2]

  • Sweep function is available on the Dive after the completion of the Branch Mission. During the maintenance, all ongoing dives will be canceled and one Exploration Permit will be sent to all CEOs.

  • When Dive Auto Battle progress higher HP Ship will be ordered first.

  • Dive Battle times reset in to before the Feb 8th maintenance.

  • ▷TaskForce Plan - Gauntlet Plan Mission changes

  • ■ Mission 12 Achieved Ranked Battle Bronze 3 → Use 2,000 Gauntlet Points

  • ■ Mission 15 Achieved Ranked Battle Bronze 1 → Achieved Ranked Battle Bronze 4

  • ■ Mission 17 Achieved Ranked Battle Silver 3 → Achieved Ranked Battle Bronze 2

  • ■ Mission 21 Achieved Ranked Battle Gold 5→ Achieved Ranked Battle Silver 1

  • ※ CEOs who has already achieved/ exceeded the Ranked Battle Mission Achievement Rating will be cleared by playing an additional Ranked Battle.

  • ※If the Removed Unit wears the skin below that changes the effect, the effect of the skin is improved so that it can be seen.

  • If the Removed Unit wears the skin below that changes the effect, the effect of the skin is improved so that it can be seen.

  • If the Below Rearmed Unit wears following skin effect will shown:

  • ■ Yoo Mina- First-time Vacationer

  • Basic Attack / Special Skill / Ultimate Skill

  • ■ Elizabeth Pendragon - Mistress of the Blue Noble

  • Ultimate Skill / Wings

  • Gawr Gura Skin effect will added.

  • The available quantity of Prime Rearmant Data in the Business Card Shop will be changed to 6 times per month → 20 times per month
[h2]▣ Bug Fixes[/h2]

  1. Fix an error where the Tactical Update step is not visible in the gauntlet unit details

  2. Fix an error where the tactical update phase of units deployed in the Main Squad is not visible

  3. Through the last play, when you enter Danger Close in Danger Close rest period, f the error that the dummy image appears.

  4. Fix an error during Dimension trimming the same as ships deployed in the dive squad, but can be further deployed if the retrofit rating is different.

  5. Fix an error that does not reflect the Eternium discount effect on the Eternium consumption display required for Dimension trimming

  6. Fix an error where the Tactical Update step does not apply to Summon and Transform units that share equipment and growths

  7. ※ The option to return the dispatching resources is activated only when the dispatching resources are consumed, and Minions or Transformation Unit is not applicable.

  8. During 22nd of February maintenance Danger Close 400p will be given to all CEOs regarding this issue

  9. Fixed an error that makes it difficult to progress the dive normally intermittently if it temporarily deviated during the dive

  10. Fix an error where the boss HP bar divider did not exactly match the scrambled range adjustment position

  11. Fix an error where two disabled stages are visible when using filters in Favorites
[h2]▣ Employee Pool[/h2]
The following employees have been added to the Recruit on Demand pool.

▷ Jaina Kropel

▷ Cecilia

▷ Nicole







★ Please note that any unfinished battles will be closed once the maintenance begins.

★ The guest accounts may have log-in issues or get deleted after the update. Therefore, it is highly recommended to link the guest account to any provided SNS account.







Check current known issues

Check FAQ

Click the link above to view the known issues that are under investigation by the developers or the possible solution in the lower parts of the notice.

Click the FAQ for questions that may be answered already

We are currently working to resolve these issues, and we will update CEOs through the linked page as soon as an issue is resolved. 

Thank you

Official Website 1:1 Inquiry Function Notice



Dear CEOs,

We have confirmed that the 1:1 Inquiry function is not working as intended.
Therefore, we are currently performing maintenance on that function to resolve the issue as we speak.

If you need help from the customer service team, please contact us either by sending an email to [email protected] or through an in-game customer support function.

◈ How to use the in-game customer support function (Mobile)
1. Click [Settings (gear icon)] on the top right of the main lobby
2. Select [Account] > [ Customer Service ]
3. Proceed [1:1 Inquiry] and receive help from the CS team.

◈ Email Inquiry Format
- In-game Nickname:
- Your Email Address:
- OS your mobile device is using: (Android / Apple / Other )
- Name of the device model:
- In-game Business Registration Number:
- Member code (If it is a refund or any other monetary-related inquiry):
- Your purchase receipt number (Payment issue only):
- Detailed Description:

※ If you are playing through STEAM, please make sure to send us the CounterSide inquiry through the mobile version or by email.

We are sorry for the inconvenience.
Thank you.