Once Human News

[h2]Dear Metas,[/h2][p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.[/p][p][/p][p]We've been gathering community feedback and actively addressing your concerns.[/p][h3]The following issues have been fixed:[/h3][p]1. Fixed an issue where mountain terrain in RaidZone Mode's wilderness could be built incorrectly.[/p][p]2. Improved the Lord of Moonlight's healing logic: A 3-minute healing cooldown has been added to prevent infinite healing.[/p][p]3. Fixed an issue where the Starwish Guardian Set's kill effect displayed incorrectly in first-person view.[/p][p]4. Fixed an issue where collectible resources in Securement Silo - PHI could disappear.[/p][p]5. Fixed unresponsive touch controls when entering punctuation on mobile devices.[/p][p]6. Fixed an issue where a very small number of players could obtain extra Blueprint Fragments abnormally. Accounts with abnormal gains will be reviewed and handled accordingly. Details and follow-up actions will be shared in future announcements. Thank you for your understanding and support, Metas![/p][p]Once Human Development Team[/p][p]
[/p]

[h2]Dear Metas,[/h2][p]The Version 2.2.1 server maintenance and update is planned for November 12 at 4:00 PM (PT) and is expected to last about 2 hours (actual time may differ). Please plan your game time accordingly for the best experience. The update size is approximately 3.02 GB on PC launchers, 106 MB on the PC client, 250 MB on Android, and 272 MB on iOS (actual size may differ). We recommend downloading the update over Wi-Fi. NOTE: If the update is delayed on Steam, it may be downloaded more than once.[/p][p]This update includes Eternaland's Island Paradise introduces the amusement park feature "Transformation Card - By-the-Wind", new ending rewards and Scenario Challenge rewards for Deviation: Survive, Capture, Preserve, Lightforge Loot Crate: Stellar Promise, a RaidZone feedback event, the ability to discard weapons and gear in RaidZone, and other optimizations and bug fixes.[/p][p]After this maintenance, all players will receive the following rewards: Starchrom ×1,000, Mitsuko's Mark ×100, Starwish Token ×300, and Detoxident ×3.[/p][p]Below are the details of this update:[/p][h2]Content/Feature Updates[/h2][h3]Deviation: Survive, Capture, Preserve – New Ending Rewards and Scenario Challenge Rewards[/h3][p]1. Added new ending rewards to the Deviation: Survive, Capture, Preserve scenario. The rewards will differ based on the ending achieved.[/p][p]If you've already triggered the ending in your current scenario, the new ending rewards will be sent to you via in-game mail. This may take some time, so thank you for your patience.[/p][p]2. Added new Scenario Challenge rewards to the Deviation: Survive, Capture, Preserve scenario, including a namecard and avatar frame. If you've already claimed the corresponding rewards prior to this update, you'll receive the updated rewards via in-game mail.[/p][h3]Wish Machine Time-Limited Prize Pools Now Open[/h3][p]After the update on November 19, 4:30 PM (PT), the following new Wish Machine prize pools will be available for 3 weeks:[/p][p]Depth Charge: Includes the Legendary weapon blueprint: Jaws.[/p][p]Vulture Pyromaniac: Includes the Legendary weapon blueprint: Hazardous Object.[/p][p]Perilous Explosives: Includes the Legendary gear blueprints: Shaman Vulture Top, Stormweaver Helmet, Stormweaver Pants, and Stormweaver Shoes.[/p][h3]Eternaland's Island Paradise introduces the amusement park feature "Transformation Card - By-the-Wind"[/h3][p]Transformation Card - By-the-Wind is now available in Eternaland: Island Paradise. Come try it out![/p][h3]Visional Wheel S2 - Omen of Affliction[/h3][p]The reward preview for Visional Wheel S2 - Omen of Affliction is now available. Fight to become the strongest sector and win exclusive rewards![/p][p][/p][h2]New Shop Arrivals[/h2][h3]Lightforge Loot Crate: Stellar Promise[/h3][p]"My mission is to protect your wish here!"[/p][p]Available(PT): November 12, 2025 (after update) – December 11, 2025 (before update)[/p][p]Lightforge Loot Crate: Stellar Promise includes the Starwish Guardian fashion set (Legendary), Stellar Whisper - PDW90 weapon skin (Legendary), and Trendy Two-Tone Bear territory collectible (Legendary).[/p][p]• Trendy Two-Tone Bear is an interactive collectible that randomly generates fun accessories at fixed intervals. Interact with it to wear the accessory.[/p][p]I promise to fulfill your wish![/p][p][/p][h3]Upcoming Shop Updates[/h3][p]"Across sunlit peaks and moonlit mountains, painting a world of glowing color."[/p][p]Available: November 20, 6:00 AM (server time)[/p][p]The Collection: Mistveil Serenity theme pack (Epic Hype), Mistveil Reverie character theme pack (Epic), and Cloudswept Dream set are here![/p][p]• The standard Mistveil Reverie theme pack includes the Cloudswept Dream character set (Epic), Smart Toilet furniture formula and vehicle decal (Epic Hype), plus a bonus avatar![/p][p]• The Collection: Mistveil Serenity theme pack is upgraded to Epic Hype! In addition to the standard content, it features the Blank and Gorgeous variants of the Cloudswept Dream set (Epic Hype), the Luxury Shower Room interactive furniture item (Epic Hype), the Snowjade Mirror furniture item (Epic Hype) that lets you customize your appearance, plus an exclusive namecard theme.[/p][p]• Limited Availability: Available for purchase from November 20 to December 25 (server time), after which products will be removed from sale. Don't miss out![/p][p][/p][h2]RaidZone content updates[/h2][h3]Content/Feature Updates[/h3][p]RaidZone Feedback Event[/p][p]The exclusive RaidZone feedback event is live! From the event screen, select RaidZone Feedback > Submit Feedback to reach the Co-Dev Feedback Platform. Share your RaidZone experiences and suggestions to earn exclusive rewards![/p][p][/p][h3]Optimizations - RaidZone Mode[/h3][p]Server[/p][p]1. Hard and Easy servers have different team membership limits. Teams on Hard servers can have up to 8 players, while teams on Easy servers remain capped at 4 players.[/p][p]2. To improve account security, guest accounts will not be allowed to join RaidZone servers for the time being. You must link your account to play on a RaidZone server.[/p][p]Wilderness[/p][p]Improved the airdrop mechanic. After this update, airdrops from Rosetta planes will no longer fall in locked regions.[/p][p]Gear[/p][p]After this update, weapons and gear can be discarded from the Backpack and dropped on the ground.[/p][p]Dropped weapons and gear will automatically disappear after some time if not picked up.[/p][p]Territory Construction[/p][p]The Territory Terminal will now provide relevant information if your territory is affected by corrosion or reinforcement.[/p][h2]Optimization - All Modes[/h2][h3]Cosmetics[/h3][p]Optimized the layout and navigation of the Avatar, Namecard, and other interfaces.[/p][h3]Visional Wheel[/h3][p]1. Changed the spawn locations of Lord of Moonlight in the wilderness. Lord of Moonlight is now less likely to spawn on rocky or cliffside areas.[/p][p]2. Lord of Moonlight incidents will no longer trigger after you enter your territory.[/p][h3]Combat[/h3][p]1. When switching to the Recurve Bow, it no longer needs to be reloaded.[/p][p]2. Loadout presets can now be sorted in the Loadout interface.[/p][p][/p][h3]Vehicles[/h3][p]Optimized the Deviation riding animations.[/p][h3]Eternaland[/h3][p]Added a feedback button to the Eternaland: Island Paradise main screen. Please share your valuable suggestions with us.[/p][h3]Deviation[/h3][p]Optimized the riding animations of Director Fox and Soul Summoner in fused Deviations.[/p][h3]Script[/h3][p]1. Optimized the description of the scenario phase progression in Deviation: Survive, Capture, Preserve.[/p][p]2. Optimized the description of the scenario features in Endless Dream.[/p][h3]Events[/h3][p]Optimized the matchmaking algorithm for the Deviation Master Championship to prioritize similarly ranked opponents.[/p][h2]Bug Fixes - All Modes[/h2][h3]Events[/h3][p]Fixed a mistake in the description of the Deviation Selection Gift Box in the Event > Redemption Shop > Visional Redemption interface.[/p][h3]Eternaland[/h3][p]Fixed a visual issue affecting the cover image of Eternaland: Island Paradise.[/p][h3]Mobile[/h3][p]Fixed an issue where special effects incorrectly disappeared after exiting the Void Wings state.[/p][h3]Appearance[/h3][p]Fixed the issue where the hand effect residue remained hidden when wearing the male outfit "Newborn Dreams".[/p][p][/p][p]Once Human Development Team[/p][p]
[/p]

[p]Dear Metas,[/p][p]From October 31st to November 6th, Once Human banned a total of 115 Players. This includes 105 players penalized for cheating, 10 players penalized for malicious interference.[/p][p]Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered. If you have any questions or concerns about a penalty, please submit an appeal through the in-game appeal screen. We sincerely apologize for any inconvenience this may have caused.[/p][p]We've continued to receive reports from Metas about cheating behavior. This week's most frequent offenses include flying, abnormal damage values and range, teleporting. We've promptly verified and taken action on these cases.[/p][p]Additionally, we're working on implementing a series of anti-cheat measures, targeting both cheaters and studio-run alt accounts. These measures are being rolled out in phases and will be completed in the near future. We appreciate your patience and support. If you come across any violations in-game, please report them through the official reporting channel. We will review and address unfair behavior as quickly as possible. Let's work together to maintain a fair and healthy game environment and combat malicious actions. Thank you for your understanding and support![/p][p]Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation. For any questions, please contact in-game customer support.[/p][p][/p][p]1. Language violations[/p][p]From October 31st to November 6th, 2025, a total of 156 players received bans of varying durations for language violations:[/p][p]30 days — 7 players[/p][p]7 days — 7 players[/p][p]1 day —  110 players[/p][p]2 hours — 32 players[/p][p](Due to space limitations, we do not provide the list of players banned for speech violations.)[/p][p][/p][p]We've been paying close attention to feedback regarding the chat restriction system and have launched a focused optimization effort. Improvements include upgraded smart filtering to reduce false positives and better manual review processes for more accurate judgment. We'll continue refining this system to make communication smoother.[/p][p]This world is brought to life by your interactions—whether you're sharing highlights or fighting alongside friends, every sincere exchange brings warmth to the game. We hope everyone uses kind words to build meaningful memories and protect the beauty of the world of Nalcott together.[/p][p][/p][p]2. Use of cheats or hacks[/p][p]We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated "alt" accounts and ban those as well.[/p][p]The following is the list of players penalized for using cheats or hacks from October 31st to November 6th, 2025:[/p][p][/p][p]* Server shown is where the ban was issued.[/p][p]3. Malicious exploitation of game mechanics to disrupt others (e.g., blocking roads with vehicles, intentional interference, obstructive building placement, etc.)[/p][p]We take a firm stance against behaviors that disrupt others' gaming experiences. If you come across such behavior, please report it via the in-game reporting system or to customer support.[/p][p]Going forward, any verified malicious behavior that disrupts gameplay will result in immediate bans. We encourage all Meta-Humans to play responsibly and help us maintain a fair and enjoyable gaming environment.[/p][p]Below is the list of players penalized for maliciously exploiting game mechanics between October 31st to November 6th, 2025. Due to space limitations, only ban records are displayed:[/p][p][/p][p]Once Human Development Team[/p]

[p]Dear Metas,[/p][p]From October 24th to October 30th, Once Human banned a total of 356 Players. This includes 142 players penalized for cheating, 34 accounts suspended for alt-account exploitation and linked violations, 11 players penalized for malicious interference.[/p][p]Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered. If you have any questions or concerns about a penalty, please submit an appeal through the in-game appeal screen. We sincerely apologize for any inconvenience this may have caused.[/p][p]We've continued to receive reports from Metas about cheating behavior. This week's most frequent offenses include flying, abnormal damage values and range, teleporting. We've promptly verified and taken action on these cases.[/p][p]Additionally, we're working on implementing a series of anti-cheat measures, targeting both cheaters and studio-run alt accounts. These measures are being rolled out in phases and will be completed in the near future. We appreciate your patience and support. If you come across any violations in-game, please report them through the official reporting channel. We will review and address unfair behavior as quickly as possible. Let's work together to maintain a fair and healthy game environment and combat malicious actions. Thank you for your understanding and support![/p][p]Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation. For any questions, please contact in-game customer support.[/p][p][/p][p]1. Language violations[/p][p]From October 24th to October 30th, 2025, a total of 203 players received bans of varying durations for language violations:[/p][p]30 days — 6 players[/p][p]7 days — 21 players[/p][p]1 day —  145 players[/p][p]2 hours — 31 players[/p][p](Due to space limitations, we do not provide the list of players banned for speech violations.)[/p][p][/p][p]We've been paying close attention to feedback regarding the chat restriction system and have launched a focused optimization effort. Improvements include upgraded smart filtering to reduce false positives and better manual review processes for more accurate judgment. We'll continue refining this system to make communication smoother.[/p][p]This world is brought to life by your interactions—whether you're sharing highlights or fighting alongside friends, every sincere exchange brings warmth to the game. We hope everyone uses kind words to build meaningful memories and protect the beauty of the world of Nalcott together.[/p][p][/p][p]2. Use of cheats or hacks[/p][p]We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated "alt" accounts and ban those as well.[/p][p]The following is the list of players penalized for using cheats or hacks from October 24th to October 30th, 2025:[/p][p]* Server shown is where the ban was issued.[/p][p]3. Malicious exploitation of game mechanics to disrupt others (e.g., blocking roads with vehicles, intentional interference, obstructive building placement, etc.)[/p][p]We take a firm stance against behaviors that disrupt others' gaming experiences. If you come across such behavior, please report it via the in-game reporting system or to customer support.[/p][p]Going forward, any verified malicious behavior that disrupts gameplay will result in immediate bans. We encourage all Meta-Humans to play responsibly and help us maintain a fair and enjoyable gaming environment.[/p][p]Below is the list of players penalized for maliciously exploiting game mechanics between October 24th to October 30th, 2025. Due to space limitations, only ban records are displayed:[/p][p]Once Human Development Team[/p]

[p]Dear Metas,[/p][p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.[/p][p][/p][p]We've been gathering community feedback and actively addressing your concerns.[/p][p][/p][h3]The following issues have been fixed:[/h3][p]1. Fixed an issue in Deviation: Survive, Capture, Preserve where the Deviation Paper Doll did not spawn correctly in wilderness strongholds.[/p][p]2. Optimized the visual effects of the Void Wings skin Immemorial Eclipse on mobile devices.[/p][p]3. Fixed an issue where background music continued playing after leaving certain dungeons.[/p][p]4. Fixed an issue where the character's status could display abnormally when returning to the wilderness from Paradise Island.[/p][p]5. Fixed a discrepancy between displayed and actual point calculations in some situations during the Deviation Master World Championship.[/p][p]6. Fixed an issue where Deviant Power was not consumed when the Soul Summoner used its skills.[/p][p]7. Fixed an issue where the Activity Rating of fused Deviations displayed incorrectly.[/p][p]8. Fixed an issue where some tips in the Symbiosis System displayed abnormally during Deviation: Survive, Capture, Preserve.[/p][p]9. Due to gameplay issues with Pyro Dino's skills, it has been removed from the Deviation Master World Championship roster and replaced with Zapamander.[/p][p]10. Improved lighting effects on Paradise Island.[/p][p]11. Fixed an issue where some Deviations' skills behaved abnormally during the Deviation Master World Championship.[/p][p]12. Fixed an issue where discount information in the Shop displayed incorrectly for some players under specific conditions.[/p][p]13. Fixed an issue where vehicles could become unresponsive in rare cases on mobile devices.[/p][p]14. Fixed an issue where weapons disappeared when players exited vehicles in certain situations.[/p][p]15. Fixed missing Morphed traits for Shattered Maiden - Wandering Witch and Buzzy Bee - Pumpkin Lantern obtained from events.[/p][p]16. Fixed an issue where attachment points sometimes remained on constructed objects.[/p][p]17. Fixed an issue in Deviation: Survive, Capture, Preserve where Symbiosis Level upgrades did not unlock Memetics nodes as intended.[/p][p]18. Fixed an issue where the Orb Lightning's ultimate skill dealt excessively high damage in Deviation: Survive, Capture, Preserve.[/p][p][/p][p]Once Human Development Team[/p]