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MapleStory News

Maple Memo: Communication Improvement - May 12

Hi Maplers,

Today, I would like to give you an update about what we discussed last time through the previous memo. I apologize that it took more time to release this follow-up memo, but we wanted to make sure that we could give our players more meaningful information with our update.

Better Explanation of Game Changes and Updates
  • We plan to provide additional context and intention behind some of the important changes that will be implemented in future game updates through our Patch Notes. Our goal is to provide better visibility to our players about why a specific change is being made. We will continue to release Maple Memos for bigger changes in-game that we need to explain to our players with more context.
Recent Korea Player Conference and Game Improvements
  • We closely monitor our community platforms on a daily basis and we’re aware of the topics and suggestions that our players discuss, including the player conference that was held in Korea. We were reviewing when we can implement the changes that are being discussed into the game. As you may know, we normally have 5 to 6 months of time to bring these updates to our game service. However, since we know that the Quality of Life changes that Korea MapleStory recently implemented are special revamps that you are looking forward to, we have been actively reviewing the contents to see if we can bring at least some of the changes to our region earlier than our normal 5-6 month cycle. For now, here are the changes that we’re considering to implement in July. Please note that we will provide the details with our July update Patch Notes.
    • Improvements in acquisition of Cubes and Flames
    • Arcane River Droplet Stones will become exchangeable in Reboot world
    • Star Force enhancements and Spell Trace enhancements’ animation time will be shortened to ⅕ of current time
    • Keeping certain buff effects active on the character when the game client closed
Sharing High-Level Roadmap of Future Updates with the Community
  • We tend to be very cautious when sharing information about future updates with you since there’s a possibility that the plan can change due to unforeseen circumstances that we didn’t expect during the planning stage. However, we understand that our players would like to know our future update plan to better prepare themselves, and so we will do our best to share this type of information with you as early as possible. We are still coming up with ways to best communicate these topics, but I want to let you know that we’re actively brainstorming ideas.
  • Until we have a better channel to discuss our future plans, I want to give you some information on what we’re working on for our summer update. As you can expect, we’re currently working on our June and July Neo updates. Our plan is to release the first part of our Neo update on June 9, and this will be an exciting update since the max level will increase to Lv. 300. There will be various changes for fast growth, such as a 20% reduction in required EXP for level-ups between Lv. 210-250, as well as an EXP increase when defeating monsters of the same level as you. Additionally, the death penalty will be changed with the Neo update and the max damage and meso limit will be increased. Most importantly, a new character, also known as the Darkness Chaser will join the MapleStory journey with the Neo update.
  • Here are some additional highlights of the Neo update that I hope you find exciting:
    • June 9: Burning World and Tera Burning will return with an opportunity for 1+2 rapid level-up!
    • June 9: Neo Castle events are coming your way
    • June 9: A new region arrives--a sacred city where an ancient god lies dormant--known as "Cernium, City of the Gods"
    • July Update: A derelict hotel in a vast desert, another new region called "Hotel Arcus" will be unveiled
    • July Update: Meet new boss "Chosen Seren", the holy guardian of the sword!
    • July Update: Zero and Beast Tamer character creation will be available in all worlds during the July update period
  • We’re also reviewing the feasibility of having another Better Maple with our July update, following June, so we will keep you updated once we finish our reviewing process.

These are the updates that I have for today but please know that we’re discussing and reviewing other things as well that were mentioned in our previous memo.

Thank you,

- Anna 

[Complete] Scheduled Minor Patch - May 13, 2021

[Updated 2:58 PM PDT May 13] The maintenance has been completed, thank you for your patience! We have extended Cash Shop items for 3 hours. Please make sure to restart your Nexon Launcher or Steam to make sure that you get the latest client.

[Update 12:10 AM PDT May 13] The maintenance times have been updated due to needing additional time to verify the fixes.

[Update 10:30 AM PDT May 12] Corrected game version to v.222.3.0.

We will be performing a scheduled minor patch on Thursday, May 13, 2021 at 12:00 PM PDT (3:00 PM EDT / 9:00 PM CEST / 5:00 AM AEST May 14). We anticipate the maintenance to last approximately 3 hours, concluding around 3:00 PM PDT (6:00 PM EDT / 12:00 AM CEST May 14 / 8:00 AM AEST May 14). Thanks for your patience!

Times:

Thursday, May 13, 2021
PDT (UTC -7): 12:00 PM - 3:00 PM
EDT (UTC -4): 3:00 PM - 6:00 PM
CEST (UTC +2): 9:00 PM - 12:00 AM (May 14)
AEST (UTC +10): 5:00 AM (May 14) - 8:00 AM (May 14)
  • What will be unavailable:
    • All MapleStory game servers.
  • Changes and Updates (Additional Changes TBA):
    • Server Upkeep.
    • MapleStory will be updated to v.222.3.0.
    • NA Reboot users who experienced a crash in Lachelein Main Street between 1:00 AM UTC May 3, 2021 and 7:10 PM UTC May 4, 2021 will receive the following compensation items. Please make sure to claim the items from your Gift Drop before May 26, 2021 at 11:59 PM UTC:
      • Sweet 16 Coin x300 Coupon (x1)
      • Arcane Symbol: Lachelein x10 Package (x1)
    • Fixed an issue where the "[MONAD: The First Omen] A Reason to Fight" quest could not be restarted if the character left "Abrup Basin: Skuas" map before completing the quest.
    • Fixed an issue where Hayato's "Summer Rain" skill caused the client to crash.
    • Fixed an issue where Hotel Maple: One Card mini-game would end prematurely.
    • Fixed an issue where the timeout penalty message during "Hotel Maple: One Card" extended outside of the mini-game's UI.
    • [Update 12:10 AM PDT May 13] Fixed an issue where some NX items were not visible in Dutch players' inventory.
    • [Update 12:10 AM PDT May 13] Fixed an issue where Black Mage may not spawn properly when Phase 4 of the boss fight begins.

 

Thank you for 16 Years of MapleStory!

Happy Sweet 16, MapleStory!

MapleStory has come a long way since its launch in North America back on May 11, 2005. Many a Mapler started the journey as an Explorer in Maple World. Now comes the age where Maplers fight against a new threat as an Adversary after the Black Mage's demise. Many of you have grown up with MapleStory, making friends, having wild adventures, and exploring the vast towns of Maple World. MapleStory is like no other and it holds a special place in many Maplers' hearts and memories (including ours). We wouldn't be here without you, and all of us on the MapleStory Team would like to thank each and every one of our Maplers; from FashionStory Henehoes, the Quest Specialists, the 275 Before It Was Cool Maplers, to the Min/Maxers. We've been through so much together, and we're here to stay for all that's sure to come next! Cheers to 16 years of Global MapleStory!

- The MapleStory Team

[Complete] Scheduled Minor Patch - April 29, 2021

[Updated April 29 at 9:59 AM PT] The maintenance has been completed, thank you for your patience! We have extended Cash Shop items for 5 hours. Please make sure to restart your Nexon Launcher or Steam to make sure that you get the latest client.

We will be performing a scheduled minor patch on Thursday, April 29, 2021 at 5:00 AM PDT (8:00 AM EDT / 2:00 PM CEST / 10:00 PM AEST). We anticipate the maintenance to last approximately 5 hours, concluding around 10:00 AM PDT (1:00 PM EDT / 7:00 PM CEST / 3:00 AM AEST Apr 30). Thanks for your patience!

Times:

Thursday, April 29, 2021
PDT (UTC -7): 5:00 AM - 10:00 AM
EDT (UTC -4): 8:00 AM - 1:00 PM
CEST (UTC +2): 2:00 PM - 7:00 PM
AEST (UTC +10): 10:00 PM - 3:00 AM (Apr 30)
  • What will be unavailable:
    • All MapleStory game servers.
  • Changes and Updates (Additional Changes TBA):
    • Server Upkeep.
    • Monthly Windows Updates.
    • MapleStory will be updated to v.222.2.0.
    • Fixed an issue where Jett's "Suborbital Strike" skill could not be switched to "Beam Amplifier" mode when reactivating the skill.
    • Fixed an issue where using a "Decent" 5th job skill in the Sheranian Culvert Party Quest caused disconnections.
    • Fixed an issue where items from the Timely Threads Shop could not be purchased with a Timely Threads Subscription if the amount of NX for the item's normal price was unavailable in the account.
      • [Updated April 29] The duration for the Timely Threads Subscription purchased prior to today's maintenance will be extended by 8 days to compensate
    • Fixed an issue where the "Sweet 16 Coin" image shown upon finding a Neon Mushroom includes the number "17", not "16".
    • Fixed an issue where "/r/n" was shown in dialogue when speaking to Ms. Appropriation to enter the Hotel Maple Infinity Pool.
    • Fixed an issue where the Hotel Tour Chair and Hotel Shuttle Chairs did not capitalize the 'O' for the "Outside Hotel" map in the tooltip.
    • [Updated April 29] Fixed an issue where the '[MONAD: The First Omen] A Reason to Fight' quest could not be completed.

Lapsed Character Clean-Up

Attention Maplers,

With our most recent update on April 21, 2021, we flagged a number of low-level characters that have not been logged into for many years. Characters that meet all of the following criteria will be deactivated, in advance of being fully removed during our June update, tentatively scheduled for June 9, 2021:
  • Lv. 61 or lower.
  • Have not logged into the account since December 15, 2016.
  • Are not Guild Leaders, Alliance Leaders, or have unclaimed cash items within the Auction House.

If you have a character that falls under those restrictions, it will be in a Deactivated state. If you wish to preserve them, simply log into your account once prior to the June 2021 update, and they will be unaffected by this clean-up process.

Note: This process will result in the names of the deleted characters being available for use by others.

Thank you,

- The MapleStory Team