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MapleStory News

Minimum System Requirements Update in Early October



Attention Maplers,

In order to maintain the security and stability of MapleStory, we will be updating the Minimum System Requirements for MapleStory in an update scheduled for early October. Starting from that update, MapleStory will no longer be supporting operating systems below Windows 10. If you are using Windows 8.1 or below, you will be able to resume normal play after upgrading to Windows 10 or higher. For more information on upgrading Windows, please visit the Microsoft website.

Thank you for your cooperation,

The MapleStory Team

[Completed] Unscheduled Emergency Maintenance - June 28, 2024



[UPDATE] Maintenance has been completed. Players who have been affect upon our morning maintenance has been reset. Cash shop items have been extended by 6 hours. Please restart your Nexon Launcher or Steam and thank you for your patience and understanding while we worked to address the issues!


Hi Maplers, 

We are aware of an ongoing issue involving missing currencies following our latest update, to resolve the issues for affected players, we'll be performing an unscheduled emergency maintenance. The game servers will be inaccessible until further notice. We will make sure this is resolved as quickly as possible and will provide updates when we can.

Thank you for your patience and we apologize for any inconvenience this issue may have caused. We will be performing an unscheduled maintenance today, June 28, 2024 at 12:35 PM PDT (3:35 PM EDT/ 9:30 PM CEST/ 5:35 AM AEST June 29). 

Thank you for your cooperation,

The MapleStory Team

Investigation of Night Fragments



Hi Maplers,

Thank you for your patience as we discussed next steps for the issue of players obtaining Night Fragments abnormally. We've concluded the investigation and have moved forward with the following:
  • Night Fragments obtained abnormally by repeatedly claiming the weekly reward have been removed.
  • Accounts that claimed and used an excess amount of Fragments have been issued a 7-day suspension.

We considered multiple factors in determining the threshold at which players would be affected by our decision. Most importantly, we didn't want players who may have claimed extra Night Fragments mistakenly to be affected by an issue on our end. After evaluating the situation, we determined some accounts gained Night Fragments in significant enough quantities to warrant a temporary suspension from the game.

Even if it’s for simple curiosity, the act of using a system error will be considered abnormal gameplay and we would advise Maplers to not use these when they occur. Please report it through our Player Support Center and wait until more information has been announced.

Thank you for your cooperation,
The MapleStory Team

 

[Completed] Scheduled Cash Shop Maintenance - June 27, 2024



[Updated at 7:00 AM PDT] The scheduled cash shop maintenance has been completed. Thank you for your patience.

We will be performing a scheduled Cash Shop maintenance on Thursday, June 27, 2024 at 5:00 AM PDT (8:00 AM EDT / 2:00 PM CEST /10:00 PM AEST). We anticipate the maintenance to last approximately 3 hours, concluding around 8:00 AM PDT (11:00 AM EDT / 5:00 PM CEST / 1:00 AM AEST June 28).

Times:

Thursday, June 27, 2024
PDT (UTC -7): 5:00 AM - 8:00 AM
EDT (UTC -4): 8:00 AM - 11:00 AM
CEST (UTC +2): 2:00 PM - 5:00 PM 
AEST (UTC +10): 10:00 PM - 1:00 AM (June 28)
  • What will be unavailable:
    • Cash Shop and Billing/Payments.

 

[Completed] Scheduled Minor Patch - June 28, 2024



[Updated 11:00 AM PDT] The maintenance has been completed and we have extended Cash Shop items for 6 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you for your patience.

[Update] Maintenance schedule has been delayed to Friday June 28, 2024 at 5:00 AM PDT to ensure quality fixes. 

We will be performing a scheduled minor patch on Friday, June 28, 2024 at 5:00 AM PDT (8:00 AM EDT / 2:00 PM CEST / 10:00 AM AEST). We anticipate the maintenance to last approximately 7 hours, concluding around 12:00 PM PDT (3:00 PM EDT / 9:00 PM CEST / 5:00 AM AEST June 29).

Times:

Friday, June 28, 2024
PDT (UTC -7): 5:00 AM - 12:00 PM
EDT (UTC -4): 8:00 AM - 3:00 PM
CEST (UTC +2): 2:00 PM - 9:00 PM 
AEST (UTC +10): 10:00 AM - 5:00 AM (June 29)
  • What will be unavailable:
    • All MapleStory game servers.
  • Changes and Updates (Additional Changes TBA):
    • MapleStory will be updated to v.251.3.0.
    • Resolved an issue with Character Presets where it did not apply Link Skills from Link Skills preset 1.
    • Resolved an issue where using Thunder Breaker's Sea Wave may disconnect the player.
    • Resolved an issue where Ranmaru's Fire was randomly appearing in maps.
    • Resolved an issue where using Dual Blade's Asura's Anger would cause the sound effects to loop until the player changed maps or channels.
    • Resolved an issue where there were multiple line breaks and text issues throughout the '[7000 Days] Token of Gratitude' quest.
    • Resolved an issue where the Maple Boys Chair had a 7-day duration instead of being a permanent item.
    • Resolved an issue where the temporary stats only lasted 30 days instead of 60 days for '[Title] Infinite Flame'.
    • Resolved an issue where the Legion Preset Coupon could still be purchased from the Legion Coin Shop and be used with no functional purpose.