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MapleStory News

[Completed] Unscheduled Maintenance - March 24, 2023

[Updated March 24 at 5:49 PM PDT] The maintenance has been completed and we have extended Cash Shop items for 3 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you for your patience.

We will be performing an unscheduled channel maintenance on Friday, March 24, 2023 at 3:30 PM PDT (6:30 PM EDT / 11:30 PM CET / 9:30 AM AEDT March 25). We anticipate the maintenance to last approximately 3 hours, concluding around 6:30 PM PDT (9:30 PM EDT / 2:30 AM CET March 25 / 12:30 PM AEDT March 25). Thanks for your patience!

Times:

Friday, March 24, 2023
PDT (UTC -7): 3:30 PM - 6:30 PM
EDT (UTC -4): 6:30 PM - 9:30 PM
CET (UTC +1): 11:30 PM - 2:30 AM (March 25)
AEDT (UTC +11): 9:30 AM (March 25) - 12:30 PM (March 25)
  • What will be unavailable:
    • All MapleStory game servers.
  • Changes and Updates (Additional Changes TBA):
    • The Beauty Salon has been returned for use and all Hairstyles that were replaced after the extended downtime have been restored.
      • Any Hairstyle changes made after the downtime up until the Beauty Salon was blocked will be lost. Please contact Player Support as we will work to recover those in a future maintenance.
    • Fixed the issue where Yeti X Pink Bean Inkwell Coins could not be used.

[Completed] Unscheduled Channel Maintenance - March 23, 2023

[Updated March 23 at 2:43 PM PST] The maintenance has been completed and all channels are now available. Thank you for your patience.

We will be performing an unscheduled channel maintenance on Thursday, March 23, 2023 at 12:30 PM PDT (3:30 PM EDT / 8:30 PM CET / 6:30 AM AEDT March 24). We anticipate the maintenance to last approximately 2 hours, concluding around 2:30 PM PDT (5:30 PM EDT / 10:30 PM CET / 8:30 AM AEDT March 24). The maintenance will be rolled out progressively in stages as outlined below. In-game slide messages will inform players of the maintenance progress and which channels to avoid. 

Times:

Thursday, March 23, 2023
PDT (UTC -7): 12:30 PM - 2:30 PM
EDT (UTC -4): 3:30 PM - 5:30 PM
CET (UTC +1): 8:30 PM - 10:30 PM
AEDT (UTC +11): 6:30 AM (March 24) - 8:30 AM (March 24)
  • What will be unavailable:
    • Stage 1
      • Channels 1-10 on Scania, Bera, Aurora, Elysium, Luna, EU Reboot, NA & EU Yeti x Pink Bean
      • Channels 1-15 on NA Reboot
      • Instanced Servers (instanced content such as Dimensional Invasion)
      • Cross World Party Quest
    • Stage 2
      • Channels 11-20 on Scania, Bera, Aurora, Elysium, Luna, EU Reboot, NA & EU Yeti x Pink Bean
      • Channels 16-30 on NA Reboot
  • Changes and Updates (Additional Changes TBA):
    • The Beauty Salon will temporarily be disabled as we investigate the issues. During this time, your Beauty Salon will appear empty until further notice.

 

Hair Style Issues after March 23rd Maintenance

Hi Maplers,

We are looking into the hair style issues after the March 23rd Maintenance after the Mix-Dye fix that was applied. We appreciate your patience as we investigate the issue.

- The MapleStory Team

 

Pink Bean and Lucid Debut in KartRider: Drift!

Attention Maplers,

The wonders of Maple World have arrived to KartRider: Drift, with Pink Bean and Lucid making their debut on the track. You can purchase these iconic MapleStory characters in Nexon's brand-new kart racer!



You can learn more in the KartRider: Drift x MapleStory site and the KartRider: Drift x MapleStory post on the KartRider: Drift website!

 

[Completed] All Servers Temporarily Unavailable - March 22, 2023

[Updated March 23 at 3:41 AM PDT] All servers are now back online! Cash shop items have been extended by 14 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client. Thank you for your patience and understanding while we worked to address the issues!

Changes and Updates:
  • The root cause of the constant channel crashes has been identified and fixed.
  • Fixed the issue where Mixed-Dye Hairstyles were not being properly applied to the character from the Salon.
  • Fixed an issue where viewing the Character Information window of any character would cause the game client to close.
  • Players that had their Fairy Bros' Golden Giveaway progress reset due to logging into Super Yeti x Pink Bean world now have their progress restored.
  • "Yeti x Pink Bean" is no longer misaligned on the Europe region world selection screen. 
  • Compensation for the extneded downtime after the v240 patch has been distributed. Please claim your items from the gift box icon before April 5 at 11:59PM UTC.
    • Compensation Box 
      • 2x EXP Coupon (15min) x20
      • 2x Drop Rate Coupon (15min) x20
      • Special Medal of Honor x5
      • Symbol Selector Coupon
      • Trait Boost Potion 
      • Extreme Growth Potion 
    • Golden Giveaway Golden Pass
[Updated March 23 at 2:45 AM PDT] We have verified the fixes and are wrapping up testing on the live servers. We appreciate your patience. 

[Updated March 22 at 9:17 PM PDT] We are in the process of internally testing some server file fixes and will provide an update on completion time when possible.

Hi Maplers,

We have decided to bring all servers down in order to investigate the root cause of the channel crashes that have been coming after the v.240 Double Trouble Recharge update maintenance and address it as soon as possible. We apologize for the downtime and will provide an update at the top of this post when we can.

- The MapleStory Team