MapleStory News

[Updated 10:55 AM PDT] The maintenance has been completed and we have extended Cash Shop items in your inventory for 3 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you for your patience.

Compensation Details:

• Compensation is eligible to claim by players whose accounts were created prior to May 3, 2025 at 12:19 PM UTC and played on Kronos.
  • Last day to claim compensation is May 20, 2025 at 11:59 PM UTC.
• Compensation box includes the following:
  • Magnificent Growth Potion x1: tradable within world, 7-day duration.
  • VIP Booster x10: tradable within world, 7-day duration.
  • EXP Voucher x9,999: tradable within world, 7-day duration.
  • 3x EXP Coupon (30 min) x10: tradable within world, 7-day duration.
  • Special Medal of Honor x10: untradable, 7-day duration.
  • Symbol Selector Coupon (100/25) x1: tradable within world, 7-day duration.
  • Trait Boost Potion x3: untradable, 7-day duration.
  • Karma Black Rebirth Flame x5: untradable, 7-day duration.
  • Experience Nodestone x2: tradable within world, 7-day duration.
  • Sol Erda/Sol Erda Fragment Selector Coupon x2: tradable within world, 7-day duration.

Hi Maplers,

We will be performing an unscheduled server maintenance starting on Tuesday, May 6, 2025 at 8:00 AM PDT (11:00 AM EDT / 5:00 PM CEST / 1:00 AM AEST May 7). We anticipate the maintenance to last approximately 3 hours, concluding around 11:00 AM PDT (2:00 PM EDT / 8:00 PM CEST / 4:00 AM AEST May 7).

What will be unavailable:

• All MapleStory game servers.

Changes and Updates:

• Players on Kronos will receive compensation due to the recent server issues over the weekend.
  • Post can be seen here.
  • Compensation details will be provided once maintenance has concluded.
• Resolved rare technical issues with the Steam Community Marketplace that lead to a server crash.
  • Steam Community Marketplace will be reenabled. 

It's been a busy 13 days full of voting, but the final bell's been rung and we have our Pixel Pick winners! Check out the winning Pixel Picks options, coming to the Cash Shop soon!
[h2]Premium Surprise Style Box[/h2]
The following 2 outfits will join the Premium Surprise Style Box in an upcoming sale!

• Battle Suit Set (27.90% of Votes)
• Schwarzer Set (23.40% of Votes)

[h2]Royal Styles[/h2]
The following 6 styles for each category will be available with the Pixel Picks Royal Style Coupons in an upcoming sale!

Male Hairstyles:

• Ultra-Bubble Hair (29.11% of Votes)
• Peculiar Hair (11.71% of Votes)
• Sprout Shiny Hair (7.78% of Votes)
• Chess Hair (6.90% of Votes)
• Two-Tone Ponytail Hair (5.78% of Votes)
• Hurricane Hair (5.31% of Votes)

Female Hairstyles:

• Ash Bubbly Hair (29.13% of Votes)
• Goth Idol Hair (15.06% of Votes)
• Fringey Lob (7.40% of Votes)
• Glass Bead Hair (5.57% of Votes)
• Ivy Hair (4.94% of Votes)
• Mimi Hair (4.86% of Votes)

Male Faces:

• Melody Face (26.07% of Votes)
• Piercing Gaze (16.68% of Votes)
• Colorful Pupil Face (12.77% of Votes)
• Cartoon Face (4.82% of Votes)
• Glamour Look (4.55% of Votes)
• Pure Beauty Face (4.47% of Votes)

Female Faces:

• Silver Marble Face (27.09% of Votes)
• Melody Face (16.68% of Votes)
• Piercing Gaze (14.34% of Votes)
• Saucy Face (8.27% of Votes)
• Alicia Face (4.99% of Votes)
• Yuri Face (3.92% of Votes)

[h2]Change Royal Styles[/h2]
The following 2 styles for each category will be available with the Change Royal Style Coupons in an upcoming sale!

Male Hairstyles:

• Ash Bubbly Hair (37.49% of Votes)
• Marigold Hair (17.85% of Votes)

Female Hairstyles:

• V Hair (35.85% of Votes)
• Ombre Shag (22.74% of Votes)

Male Faces:

• Dewy-Eyed Face (39.33% of Votes)
• Alicia Face (16.72% of Votes)

Female Faces:

• Deer Eyes Face (36.94% of Votes)
• Confounded Face (17.37% of Votes)

[h2]Damage Skin[/h2]
The following style will be available as a Unit Damage Skin with the Damage Skin Random Box in an upcoming sale!

Damage Skin:

• 8-Bit Damage Skin (30.63% of Votes)

Greetings Maplers,

On May 3rd, at 5:19 AM PDT, Kronos servers experienced significant stability issues. To swiftly resolve this issue, the Kronos server was temporarily shut down and restarted for Kronos users to quickly return to the game. 

We understand this issue had a significant impact on some players. We are currently reviewing the cause and will be performing the following in an upcoming Server Maintenance:

• Resolve the Steam Market issue leading to the server crash.
• Enable Steam Market for all users.
• Provide compensation to impacted Kronos players.

We will have more details to share soon. Please keep an eye on this post for more information on when the maintenance will occur.

Players who experienced a rollback during the time of the server issue, please report it to our Player Support team and we will do our best to respond sincerely to each case.  Please be advised that response times may be affected due to a high volume of support requests. We’ll carefully review each case and appreciate your patience as we work to assist those impacted by the issue.

Thank you everyone for your understanding.

- The MapleStory Team

Hi Maplers,

We are experiencing an unexpected issue and will be taking the Kronos server offline for an unscheduled emergency maintenance today. We are actively working hard to resolve the issues as quickly as possible and will provide more updates and information when we can.

Thank you for your patience and we apologize for any inconvenience this issue may have caused. We will be temporarily offline by today, May 3 2025 at 6:25 AM PDT (9:25 AM EDT / 3:25 PM CEST / 11:00 PM AEST).

Thank you for your cooperation,

The MapleStory Team

• What will be unavailable:
  • Kronos MapleStory game server.

[Updated 9:18 AM PDT] The maintenance has been completed and we have extended Cash Shop items in your inventory for 6 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you for your patience.

We will be performing a scheduled minor patch starting on Friday, May 2, 2025 at 5:00 AM PDT (8:00 AM EDT / 2:00 PM CEST / 10:00 PM AEST). We anticipate the maintenance to conclude around 11:00 AM PDT (2:00 PM EDT / 8:00 PM CEST / 4:00 AM AEST May 3). 

Times:

Friday, May 2, 2025
PDT (UTC -7): 5:00 AM - 11:00 AM
EDT (UTC -4): 8:00 AM - 2:00 PM
CEST (UTC +2): 2:00 PM - 8:00 PM 
AEST (UTC +10): 10:00 PM - 4:00 AM May 3

What will be unavailable:

• All MapleStory game servers.

Changes and Updates:

• MapleStory will be updated to v.259.2.0.
• Monthly Windows Update.
• Resolved an issue that prevented some players from taking control of the soccer ball due to a time desync within the Victoria Soccer minigame.
• Resolved an issue where Xiao Xiao's Special Level Up Support reward preview did not display the Tera-burninator and EXP Coupon rewards.
• Resolved an issue causing incorrect text to display in chat.
• [Updated 5/2/2025] Resolved an issue where characters other than Mo Xuan could claim Xiao Xiao's Special Level Up Support rewards.