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Maple Con LA Merch Emails Going Out Soon

[p][/p][p]As discussed in our recent Maple Memo, we're opening up a special merch pre-order for Maple Con LA ticket holders. Ticket purchasers will be receiving an email soon, at the email address used to purchase their tickets. They can pre-order one of each item, for each ticket purchased.[/p][p]If you purchased tickets for Maple Con LA, please check your email (including the spam filter!) for this message, as it will contain the link and further information about how to place your pre-order. Make sure to read the email carefully to make sure you can place all of your pre-orders![/p][p]Thank you again for being a part of Maple Con Los Angeles 2025.[/p][p]- The MapleStory Team [/p]

Maple Memo: Addressing Maple Con LA 2025 Issues



Dear Maple Con LA 2025 Attendees,

We would like to begin by genuinely thanking everyone who joined us at Maple Con LA 2025 and expressed their support for the MapleStory community. We truly appreciate the time, effort, and passion you brought to the event.

Although there were moments throughout the event that were filled with joy and excitement for MapleStory, we also recognize that there were shortcomings as well. We would like to extend our deepest apologies for the event attendees that were affected by these inconveniences and share additional information regarding them.

An unexpected central server outage of a 3rd party POS and order management systems caused a major disruption to merchandise operations, leading to delays and incomplete order fulfillment. In addition, miscommunication between Nexon America, our event partners, and the venue staff contributed to poor coordination around entry lines and overall crowd management.

We take full responsibility for these issues and deeply regret the impact they had on your experience.

For additional information regarding merchandise and in-game compensation please see our post here.

Our Commitment Moving Forward

We are conducting a thorough internal review of all Maple Con LA 2025 operations. This includes strengthening cross-team communication and improving vendor management for future events. We recognize the time, effort, and trust you placed in us, and we are committed to earning that trust back through meaningful action.

Thank you for your continued support and understanding.

Sincerely,

Nexon America

[Completed] Scheduled Cash Shop Maintenance - October 30, 2025


The scheduled cash shop has been completed. Thank you for your patience.

Hi Maplers,

[Updated 10/29] We will be performing a scheduled Cash Shop maintenance on Thursday, October 30, 2025 at 5:00 AM PDT (8:00 AM EDT / 1:00 PM CET /11:00 PM AEDT). We anticipate the maintenance to last approximately 3 hours, concluding around 8:00 AM PDT (11:00 AM EDT / 4:00 PM CET / 2:00 AM AEDT October 31). This maintenance will not affect your access to log in or play MapleStory.

[Updated 10/29] Times:

Thursday, October 30, 2025
PDT (UTC -7): 5:00 AM - 8:00 AM
EDT (UTC -4): 8:00 AM - 11:00 AM
CET (UTC +1): 1:00 PM - 4:00 PM
AEDT (UTC +11): 11:00 PM - 2:00 AM October 31
  • What will be unavailable:
    • Cash Shop and Billing/Payments.

Maple Con LA Tips and Livestream

[p][/p][p]Maple Con Los Angeles 2025 on October 25 is only a few days away![/p][p]If you're joining us at the convention, here's a few last-minute tips:[/p]
  • [p]Make sure you know where you're going! Full details for parking can be found on the Maple Con LA website, as well as in the Early Badge Pickup and Parking Information post released last week.[/p]
  • [p]If you do pick up your badge during the Early Badge Pickup period on October 24, make sure you bring it with you on the day of the convention! Those without badges will not be allowed to enter, and we will not have replacement badges at the event![/p]
  • [p]All attendees will receive a brochure for Maple Con LA, which will include a map of the venue, some details, as well as your personal Gift Code that can be used to claim the in-game rewards. Do not lose this code as it cannot be replaced, and please note that an account can only redeem one code, and each code can only be redeemed once.[/p]
    • [p]While we're happy for you to show things off on social media, be careful not to include this code in any pictures or videos you share![/p]
[p]And finally, for those that will not be joining us in Long Beach, you can still get a taste of the Maple Con LA experience on the MapleStory Twitch page from 11:45 AM PDT until approximately 4:30 PM PDT! The livestream will also be hosted on this post on the MapleStory website and the Maple Con LA website. See you Saturday for Maple Con Los Angeles 2025![/p]

Scheduled Minor Patch - October 23, 2025



[Updated 10:30 AM PDT] The maintenance has been completed and we have extended Cash Shop items in your inventory for 6 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you for your patience.

We will be performing a scheduled minor patch maintenance starting on Thursday, October 23, 2025 at 5:00 AM PDT (8:00 AM EDT / 2:00 PM CEST / 11:00 PM AEDT). We anticipate the maintenance to last approximately 6 hours, concluding around 11:00 AM PDT (2:00 PM EDT / 8:00 PM CEST / 5:00 AM AEDT October 24).

Please note, details pertaining to Kanna skills, that were announced in our Known Issues Post, will be updated on this post after the maintenance has been completed.

Times:

Thursday, October 23, 2025
PDT (UTC -7): 5:00 AM - 11:00 AM
EDT (UTC -4): 8:00 AM - 2:00 PM
CEST (UTC +2): 2:00 PM - 8:00 PM
AEDT (UTC +11): 11:00 PM - 5:00 AM October 24


What will be unavailable:
  • All MapleStory game servers.
Changes and Updates:
  • MapleStory will be updated to v.263.3.0.
  • [Updated 10/23] Kanna's skills have been adjusted to improve overall gameplay experience and balance.
    Skill Name
    Before
    After
    Spirit's Domain
    Damage at Lv.25: 500%
    Damage at Lv.25: 600%
    Vanquisher's Charm
    Cooldown: 60 seconds
    Cooldown: 50 seconds
    Yuki-musume Shoukan
    Cooldown: 60 seconds
    Cooldown: 55 seconds
    Bellflower Barrier - Boss Rush
    Boss Damage: +10%
    Boss Damage: +20%
    HEXA Tengu Strike
    Damage at Lv.30: 570%
    Damage at Lv.30: 720%
  • [Updated 10/23] Updated skill descriptions of Mo Xuan for the following skills:
    • HEXA Divine Art: Erupting Flame
    • HEXA Divine Art: Righteous Thunder
    • HEXA Divine Art: Swirling Tide
    • HEXA Divine Art: Tearing Wind
    • HEXA Divine Art: Howling Storm
    • Divine Art: Howling Storm
    • Soul Art: Beneath Heaven
  • [Updated 10/23] Resolved an issue where text was displayed incorrectly when using a Winter Pass in the Winter Countdown event.
  • [Updated 10/23] Resolved an issue where Worlds would not appear on the EU Region World Selection Screen.
  • [Updated 10/23] Resolved an issue where players from the Netherlands were able to access the Meso Market and Auction House.
    • This feature will be blocked again when playing in the Netherlands.
  • Added a feature where reaching more than 5,000 Reward Points in a day will prompt the player to use the Reward Points in the Cash Shop.
    • After maintenance, Reward Points that exceed the limit and are not claimed prior to reset will be claimable after reset.
  • Resolved an issue where Challenger Equipment was unable to be upgraded due to an 'unknown error' occurring.
  • Resolved a display issue where the rate of enhancement would display incorrectly when using the 'Star Force +1-Star Enhancement Scroll 50%'  item.
  • Resolved an issue where the Mo Xuan skill 'HEXA Divine Arts: Swirling Tide' would cause players to disconnect when used repeatedly.
  • Resolved an issue where the Kanna skill 'Circle of Suppression' would deactivate after dealing damage.
  • Resolved an issue where a stack of 0 Rebirth Fragments were taking an item slot in the Storage.
    • Current stacks of 0 Rebirth Fragments will be removed during the maintenance.
  • Resolved an issue where Sacred Power was incorrectly displayed in the Sacred Symbol UI.
  • Resolved a text issue where incorrect text was displayed on the Grand Sacred Symbol Enhancement button.
  • Resolved an issue where the Hayato skill 'Jin Quick Draw' description was incorrect.
  • Resolved an issue where the Kanna skill 'Hakumenkonmou Juubi' description was incorrect.
  • Resolved a display issue where Baldrix was incorrectly displayed below Akechi Mitsuhide on the Boss Contents UI.
  • Resolved an issue where players would crash when attempting to complete the '[Limina] The Final Foe' quest.
  • Resolved a display issue where the MVP Silver rank reward from the Daily Gift was incorrectly showcasing the items gained as '4x' instead of '3x' as intended.
  • Resolved an issue where the Champion's Renown buff was removed when entering the Baldrix boss fight.
  • Resolved an issue causing some players to be missing some Cash Items following the scheduled minor patch on October 2.