MapleStory News

[Updated 1:00 PM PST] The maintenance has been completed and we have extended Cash Shop items in your inventory for 8 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you for your patience.

We will be performing a scheduled game update starting on Wednesday, November 12, 2025 at 5:00 AM PST (8:00 AM EST / 2:00 PM CET / 12:00 AM AEDT November 13). We anticipate the maintenance to conclude around 1:00 PM PST (4:00 PM EST / 10:00 PM CET / 8:00 AM AEDT November 13). 

Please note that the estimated length of time for each maintenance is subject to change without notification.

Thanks for your patience!

Times:

Wednesday, November 12, 2025
PST (UTC -8): 5:00 AM - 1:00 PM
EST (UTC -5): 8:00 AM - 4:00 PM
CET (UTC +1): 2:00 PM - 10:00 PM 
AEDT (UTC +11): 12:00 AM November 13 - 8:00 AM November 13

What will be unavailable:

• All MapleStory game servers.

Changes and Updates:

• MapleStory will be updated to v.264.1.1.
• [Updated 11/11] Patch Notes is available here!

[p][/p][p]As discussed in our recent Maple Memo, we're opening up a special merch pre-order for Maple Con LA ticket holders. Ticket purchasers will be receiving an email soon, at the email address used to purchase their tickets. They can pre-order one of each item, for each ticket purchased.[/p][p]If you purchased tickets for Maple Con LA, please check your email (including the spam filter!) for this message, as it will contain the link and further information about how to place your pre-order. Make sure to read the email carefully to make sure you can place all of your pre-orders![/p][p]Thank you again for being a part of Maple Con Los Angeles 2025.[/p][p]- The MapleStory Team [/p]

Dear Maple Con LA 2025 Attendees,

We would like to begin by genuinely thanking everyone who joined us at Maple Con LA 2025 and expressed their support for the MapleStory community. We truly appreciate the time, effort, and passion you brought to the event.

Although there were moments throughout the event that were filled with joy and excitement for MapleStory, we also recognize that there were shortcomings as well. We would like to extend our deepest apologies for the event attendees that were affected by these inconveniences and share additional information regarding them.

An unexpected central server outage of a 3rd party POS and order management systems caused a major disruption to merchandise operations, leading to delays and incomplete order fulfillment. In addition, miscommunication between Nexon America, our event partners, and the venue staff contributed to poor coordination around entry lines and overall crowd management.

We take full responsibility for these issues and deeply regret the impact they had on your experience.

For additional information regarding merchandise and in-game compensation please see our post here.

Our Commitment Moving Forward

We are conducting a thorough internal review of all Maple Con LA 2025 operations. This includes strengthening cross-team communication and improving vendor management for future events. We recognize the time, effort, and trust you placed in us, and we are committed to earning that trust back through meaningful action.

Thank you for your continued support and understanding.

Sincerely,

Nexon America

The scheduled cash shop has been completed. Thank you for your patience.

Hi Maplers,

[Updated 10/29] We will be performing a scheduled Cash Shop maintenance on Thursday, October 30, 2025 at 5:00 AM PDT (8:00 AM EDT / 1:00 PM CET /11:00 PM AEDT). We anticipate the maintenance to last approximately 3 hours, concluding around 8:00 AM PDT (11:00 AM EDT / 4:00 PM CET / 2:00 AM AEDT October 31). This maintenance will not affect your access to log in or play MapleStory.

[Updated 10/29] Times:

Thursday, October 30, 2025
PDT (UTC -7): 5:00 AM - 8:00 AM
EDT (UTC -4): 8:00 AM - 11:00 AM
CET (UTC +1): 1:00 PM - 4:00 PM
AEDT (UTC +11): 11:00 PM - 2:00 AM October 31

• What will be unavailable:
  • Cash Shop and Billing/Payments.

[p][/p][p]Maple Con Los Angeles 2025 on October 25 is only a few days away![/p][p]If you're joining us at the convention, here's a few last-minute tips:[/p]

• [p]Make sure you know where you're going! Full details for parking can be found on the Maple Con LA website, as well as in the Early Badge Pickup and Parking Information post released last week.[/p]
• [p]If you do pick up your badge during the Early Badge Pickup period on October 24, make sure you bring it with you on the day of the convention! Those without badges will not be allowed to enter, and we will not have replacement badges at the event![/p]
• [p]All attendees will receive a brochure for Maple Con LA, which will include a map of the venue, some details, as well as your personal Gift Code that can be used to claim the in-game rewards. Do not lose this code as it cannot be replaced, and please note that an account can only redeem one code, and each code can only be redeemed once.[/p]
  • [p]While we're happy for you to show things off on social media, be careful not to include this code in any pictures or videos you share![/p]

[p]And finally, for those that will not be joining us in Long Beach, you can still get a taste of the Maple Con LA experience on the MapleStory Twitch page from 11:45 AM PDT until approximately 4:30 PM PDT! The livestream will also be hosted on this post on the MapleStory website and the Maple Con LA website. See you Saturday for Maple Con Los Angeles 2025![/p]