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Additional Information on Issues Related to Cash Shop

Greetings Maplers,

Thank you very much for your enthusiastic interest in the v258 Demon Slayer: Kimetsu No Yaiba Collaboration patch with Steam Market, Auto-Harvesting, and other new features which came on March 19th.

In addition, we sincerely apologize for not providing a smooth playing environment due to errors and unscheduled maintenances.

Following our announcement about the Philosopher’s Book issue yesterday, we conducted an additional review internally and newly confirmed the two problems below.

We will explain the resolution and how we plan to address the following issues.

1. April Fool's SSB Rewards Pre-Applied to 2025 Version

It has been confirmed that the rewards for the upcoming April Fool's SSB, scheduled to be sold on March 26 were pre-applied with the patch on March 19. While the box has not been officially sold yet, players in Heroic Worlds were able to obtain an April Fool’s SSB through the Philosopher’s Book. As a result, any April Fool’s SSB used after March 19 gave the 2025 April Fool’s rewards and the probability rates can be found through the following link. This does mean some players have gotten new April Fool’s items early.

If you have used an April Fool's Day SSB from March 19 to before this notice and you are not satisfied with the items you received, please contact Player Support and we will process the refunds according to our policy.

2. An issue related to Pet Equipment in Heroic World

Among the Pet Equipment is Lil Nezuko's Ribbon equipment, an item that does not change her appearance. While this is noted in the item tooltip, we understand that this has caused confusion for our players, particularly in Heroic Worlds. Since the item does not have any effect, we have decided to stop selling the Nezuko Pet Equipment in Heroic World.

If you purchased Lil Nezuko’s Ribbon in Heroic World and would like a refund, please contact Player Support and we will process your request after retrieving the item.

Once again, we apologize for the inconvenience.

Our MapleStory Team is always listening and closely monitoring feedback from all players through various communities. We are committed to identifying and resolving issues as quickly as possible, and we continue to strive for a better MapleStory.

Thank you.

- The MapleStory Team

Steam Community Market (Beta) Issue Update

Hi Maplers,

We’re excited to see everyone’s interest in the launch of the Steam Community Market (Beta) feature! However, we’re aware that a small number of players experienced an issue where their items disappeared when attempting to register them to the Steam Inventory UI.

As we continue to improve and refine this Beta feature, we’ve identified the cause and are working on a fix scheduled for next week’s maintenance.

To prevent further issues, we're temporarily disabling the ability to register items to the Steam Inventory UI and the sale of Oswell's Scissors of Karma today, at 2:00 PM PDT (5:00 PM EDT / 10:00 PM CET / 8:00 AM AEDT March 22), until the fix is in place. Please note that any items already in your Steam Inventory will continue to function normally on the Steam Community Market and can be retrieved as usual.

For players who were affected, any lost items will be returned once the issue is resolved.

We appreciate your patience and sincerely apologize for the inconvenience.

Thank you,

The MapleStory Team

[Completed] Unscheduled Emergency Maintenance- March 19, 2025



[Updated 2:53 AM PDT] The maintenance has been completed and we have extended Cash Shop items in your inventory for 8 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you for your patience.

Hi Maplers,

We are aware of an issue where players are experiencing server crashes. While we work to resolve this issue, all game servers will be temporarily offline until further notice.

Game servers will be offline today, March 19 2025 at 7:30 PM PDT (10:30 PM EDT / 3:30 AM CET March 20 / 1:30 PM AEDT March 20).

Thank you for your understanding and we sincerely apologize for any inconvenience this issue may have caused.

The MapleStory Team
  • Changes and Updates:
    • Resolved an issue where some game servers experienced crashing issues.
    • Resolved an issue where players would receive an error when attempting to go past the channel selection screen.
    • Resolved an issue where equipping Silver blossom Rings obtained from Tanjiro's Journal event displayed an error with incorrect text.
    • Temporarily disabled the sale of Sharing Tags in the Cash Shop due to clients crashing when the item is used. For players who already own a Sharing Tag, we recommend not using the item to prevent client crashes. This issue will be resolved in a future maintenance, please check our Known Issues post for updates.
  • Unscheduled Emergency Maintenance Compensation
    • Claim Period: March 20 (after maintenance) - April 3 11:59 PM UTC
    • How to Claim: Click the gift box notifier on the left side of the screen to claim the compensation box.
Item
Quantity
Tradability/Duration
3x EXP Coupon (30 min)
15
Untradable, 7-day duration.
Special Medal of Honor
10
Untradable, 7-day duration.
Symbol Selector Coupon (100/25)
Use the coupon to choose one of the following:
  • Arcane Symbol Selector Coupon (x100)
  • Sacred Symbol Selector Coupon (x25)
1
Tradable within world, 7-day duration.
Trait Boost Potion
3
Untradable, 7-day duration.
[Updated 3/20/25] Luxe Sauna Coupon
2
Tradable within world, 7-day duration.
Growth Potion Selector Coupon
Use the coupon to choose one of the following:
  • Growth Potion (200 - 209) (8)
  • Growth Potion (200 - 219) (4)
  • Growth Potion (200 - 229) (2)
  • Typhoon Growth Potion (1)
1
Tradable within world, 7-day duration.
Karma Black Rebirth Flame
5
Untradable, 7-day duration.
Experience Nodestone
2
Tradable within world, 7-day duration.
VIP Buff Selector Coupon
5
Tradable within world, 7-day duration.
Sol Erda/Sol Erda Fragment Selector Coupon (1/30)
Use the coupon to choose one of the following:
  • Sol Erda (x1)
  • Sol Erda Fragment (x30)
1
Tradable within world, 7-day duration.

v.258 Known Issues



Hi Maplers,

The Known Issues section focuses on the major issues that have significantly impacted the game and community, and which our team is actively addressing. Please note that while we aim to cover the most impactful issues, this list will not encompass every reported issue. Check back regularly for updates on the status of these issues and information on resolved issues, or any new issues that may have been added.

Here you’ll find a list of known and resolved issues from the v.258 - MapleStory x Demon Slayer: Kimetsu no Yaiba update.

Known Issues:
  • Tanjiro's Journal
    • Upon accepting the ‘[Demon Slayer: Kimetsu no Yaiba] Tanjiro's Adventure Journal’ quest, the event duration text is displaying twice.
  • Common
    • Players would sometimes receive a "This account has not been verified" error when attempting to go past the channel selection screen.
    • Players using GeForce Now are unable to log into the game.
    • Players with 55 characters created are unable to expand their character slot by +1. This issue will be resolved in next week's maintenance.
Resolved Issues:
  • March 19, 2025
    • Resolved an issue where Tanjiro characters could not use Extreme Growth Potions obtained from Tanjiro's Journal event.
    • Resolved an issue where Philosopher's Book gave items that were intended to be given at another date. If you have any questions or concerns, please contact Player Support.
    • Resolved an issue where the Steam Community Market (Beta) feature was unavailable due to technical issues.

v.258 - MapleStory x Demon Slayer: Kimetsu no Yaiba Patch Notes

It's time to team up with the Demon Slayer Corps and train like a true warrior in the Demon Slayer Training Test. Hone your skills in Tanjiro's Training Event and document your journey in Tanjiro's Journal. Test your strength by embarking on Zenitsu and Inosuke’s Maple Expedition and try your luck with the Coin Flip Challenge! Channel your inner Hashira and set your heart ablaze!

Click HERE to read the patch notes!