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Safety Gem Compensation Enabled

Hi Maplers,

We have once again enabled the Safety Gem Compensation that we temporarily disabled on June 11. If you have yet to claim the below compensation from the Gift Drop prior to it being disabled, you can now claim it until October 5 at 11:59 PM UTC.

The following is the Safety Gem compensation that has been enabled:
  • Permanent duration Safety Gems obtained through Cash Shop sales will be removed and accounts affected by the removal will be fully refunded with Maple Points.
  • The Marvel Machine coupons for Safety Gems will be disabled at 7:00 PM PDT on June 7, and accounts affected by the coupon disabling will be refunded with 1,640 Maple Points (1/3 of Marvel Machine spin price) per coupon.

We have also distributed the compensation for Safety Gem Marvel Machine coupons that had their expirations extended after we temporarily disabled the coupon redemption in September 2019. Thank you for your patience and please remember to claim them before they expire in the Gift Drop!

- The MapleStory Team

[Update June 22] Chase the Darkness with Kain!

A deadly bowman and the most feared among the Drakas that control the ruined Toolen City, Kain is the last thing anyone would want to see in a dark alley. Help him break free of the collar that binds his fate and begin his journey in Maple World with Kain's Road to Remembrance event, and receive special rewards as he discovers his past!

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Kain's Road to Remembrance Event
  • PDT (UTC -7): Tuesday, June 22, 2021 5:00 PM- Tuesday, July 20, 2021 4:59 PM
  • CEST (UTC +2): Wednesday, June 23, 2021 2:00 AM - Wednesday, July 21, 2021 1:59 AM
  • AEST (UTC +10): Wednesday, June 23, 2021 10:00 AM - Wednesday, July 21, 2021 9:59 AM


Event Details:
  • Level-up your new Kain character and get boosts as you race to Lv. 200!
  • Reach Lv. 30 with Kain and receive the following:
    • Mysterious Cryptic Chest: Untradeable, 7-day duration. Open to receive:
      • Snail Pet: 30-day duration.
    • Lv. 30 Equipment Box
      • Contains Lv. 30 equipment and weapons for the character that opens it
      • Cannot be traded, and must be opened within 7 days
    • Selective 8 Slot Coupon (x3)
      • Unlocks 8 slots in one of your inventory's tabs (Equip, Use, Set-up or Etc)
      • Cannot be traded, and must be used within 7 days
  • Reach Lv. 100 with Kain and receive the following:
    • Lost Memories Title Coupon
      • Grants the following stats for 30 days: Star Force +30, Weapon ATT/Magic ATT +10, STR/DEX/INT/LUK +10, and Max HP/MP +500
      • "Lost Memories" title itself is Permanent
      • Cannot be traded, and must be used within 7 days
    • Legendary Cryptic Chest, which contains:
      • Mastery Box (x8): Untradeable. Open to choose from Spell Trace (x500), Mastery Book 20, or Mastery Book 30
      • Frozen Hat: Untradeable. Req. Lv: 100. STR/DEX/INT/LUK +23, MaxHP/MaxMP +270, Weapon ATT/Magic ATT +1, Defense +293. Upgrades available: 10
      • Frozen Cape: Untradeable. Req. Lv: 100. STR/DEX/INT/LUK +7, Weapon ATT/Magic ATT +7, Defense +180, Speed +9, Jump +5. Upgrades available: 7
      • Frozen Suit: Untradeable. Req. Lv: 100. STR/DEX/INT/LUK +27, Weapon ATT/Magic ATT +1, Defense +315. Upgrades available: 10
      • Frozen Weapon Box: Untradeable, 7-day duration. Open to receive:
        • Frozen Weapon: Untradeable. Req. Lv: 100. Stats will vary based upon your job
      • Frozen Secondary Weapon Box: Untradeable, 7-day duration. Open to receive:
        • Frozen Secondary Weapon: Untradeable. Req. Lv: 100. Stats will vary based upon your job
      • Cannot be traded, and must be used within 7 days
  • Reach Lv. 150 with Kain and receive the following:
    • Root Abyss Set Box (Time-Restricted)
      • Grants a set of 12-Star Epic Root Abyss Armor and 12-Star Epic Fafnir Weapons
      • Equipped items have a 90-day duration and cannot be traded
      • Box cannot be traded, and must be used within 7 days
    • Kain Damage Skin: Cannot be traded, must be used within 7 days
  • Reach Lv. 200 with Kain and receive the following:
    • Rekindled Memories Title Coupon
      • Grants the following stats for 30 days: Arcane Power +30, Weapon ATT/Magic ATT +15, STR/DEX/INT/LUK +15, Boss Damage +10%, Ignore Defense +10%, Max HP/MP +750, +10% Bonus EXP
      • "Rekindled Memories" title itself is Permanent
      • Cannot be traded, and must be used within 7 days
    • Darkness Chaser Outfit Box, containing your choice betweenthe following two permanent outfit sets:
      • Darkness Chaser Suit Set
        • Darkness Chaser Weapon
        • Darkness Chaser Hat
        • Darkness Chaser Suit
        • Darkness Chaser Shoes
        • Darkness Chaser Cape
        • Darkness Chaser Eye Accessory
      • Darkness Chaser Dress Set
        • Darkness Chaser Weapon
        • Darkness Chaser Hat
        • Darkness Chaser Dress
        • Darkness Chaser Boots
        • Darkness Chaser Cape
        • Darkness Chaser Eye Accessory
      • Box can be traded within the same account and has a 7-day duration
      • Individual items are permanent, and cannot be traded
      • Either set can be selected and fully equipped, regardless of character gender
    • Satiras's Treasure Chest:
      • Can be used once per week for 8 weeks (recharging every Monday at 10:00 AM UTC)
      • Cannot be traded and has a 56-day duration
      • Grants the following items when used:
        • Wild Totem Coupon (2 hour)
        • Nodestone (x5)
        • Arcane Symbol Selector Coupon x10
        • 2x EXP Coupon (15 min) (x2)
        • [Updated June 22] Items have a 7-day duration and cannot be traded (Wild Totem Coupon can be traded within the same account)
      • [Update Jun 25] Satiras's Treasure Chest was originally announced as giving away 5 2x EXP Coupons per use. This was incorrect, the correct count of EXP Coupons per use is 2. We apologize for the error.
Kain Details

Kain is a mighty bowman with a terrifyingly lethal power, manifesting from the Malice gems distributed to all of the Drakas that dominate Toolen City. Armed with his rage and the deadly Whispershot hand-crossbow, his search for his past and his desire to break free of his servitude will lead him to unleash his power upon all of Maple World.



Kain can use his Whispershot weapon and collection of dark skills to devastate his foes with short and medium-range attacks. His Possession ability gains power as he defeats enemies, and can be used to unleash a more powerful, more functional attack for one of his [Possess] skills. Death's Blessing allows him to mark foes with certain skills, including [Possess] skills, which massively boosts the damage dealt by his collection of [Execute] skills.

Check out a few of Kain's vicious skills:
  • Strike Arrow: Lay down multi-arrow suppression fire. These arrows scatter fragments around enemies they hit, dealing additional damage to surrounding targets. Occasionally results in the manifestation of uncontrolled, wild Malice. Level 20 required to learn Strike Arrow II. Max Level 20. Requires 1st Job Advancement.
  • Scattering Shot: Scatter arrows across across a wide arc. One Scattering Shot cartridge is prepared every 6 seconds, and you can carry up to 3. Max Level 20. Requires 2nd Job Advancement.
  • [Possess] Scattering Shot: A Malice-filled arrow pursues the target. Automatically targets the enemy with the highest max HP, and is unaffected by attack reflection. 6 second cooldown. Max Level 20. Requires 2nd Job Advancement.
  • Note: [Possess] Scattering Shot gains skill levels when you purchase skill levels for Scattering Shot. You do not need to level both skills independently.
  • [Execute] Tearing Knife: Stab the enemy with a sharp dagger, then rip it out for fatal damage. Defeating an enemy with [Execute] Tearing knife resets the cooldown of Shadow Step. 4.50 second cooldown. Max Level 20. Level 20 required to learn Fatal Blitz. Requires 3rd Job Advancement.


Kain is available for all players today, so create your own and unleash the power within!

Hotel Maple Shops Reopening

All Hotel Maple shops will reopen after the June 17 maintenance, and will now run until June 20 at 11:59 PM UTC. We had an issue where players received an error message when attempting to purchase from any of the Hotel Maple shops on June 13 UTC and we were aware that some players had yet to spend their Sweet 16 Coins and VIP Coupons. After the maintenance, you can access the Hotel Maple shops via the "[Hotel Maple] Travel to !" quest within the star event notifier on the left side of the screen.

We will also be distributing the VIP Coupons that players had before they expired on June 14 at 11:59 PM UTC. You can claim the VIP Coupons from the Gift Drop after the June 17 maintenance. The newly distributed VIP Coupons will now expire June 21 at 11:59 PM UTC.

Please use all your remaining Sweet 16 Coins and VIP Coupons while the Hotel Maple shops are available once again until June 20 at 11:59 PM UTC! Thank you for your patience, and we apologize for any inconvenience you may have experienced due to this issue.

- The MapleStory Team

[Completed] Scheduled Minor Patch - June 17, 2021

[Updated June 17 at 10:52 AM PT] The maintenance has been completed! We have extended Cash Shop items for 5 hours. Please make sure to restart your Nexon Launcher or Steam to make sure that you get the latest client.

[Updated June 17 at 10:32 AM PT] Maintenance has been extended for additional 30 minutes to address an issue with account creation.

[Updated June 17 at 10:00 AM PT] We will be extending maintenance for about 30 minutes to verify the last checks before opening the servers. Thank you for your patience.

We will be performing a scheduled minor patch on Thursday, June 17, 2021 at 6:00 AM PDT (9:00 AM EDT / 3:00 PM CEST / 11:00 PM AEST). We anticipate the maintenance to last approximately 4 hours, concluding around 10:00 AM PDT (1:00 PM EDT / 7:00 PM CEST / 3:00 AM AEST June 18). Thanks for your patience!

Times:

Thursday, June 17, 2021
PDT (UTC -7): 6:00 AM - 10:00 AM 
EDT (UTC -4): 9:00 AM - 1:00 PM 
CEST (UTC +2): 3:00 PM - 7:00 PM 
AEST (UTC +10): 11:00 PM - 3:00 AM (June 18)
  • What will be unavailable:
    • All MapleStory game servers.
  • Changes and Updates (Additional Changes TBA):
    • MapleStory will be updated to v.223.3.0.
    • Fixed the issue where Lv. 276 and above characters could not enter the Mori Ranmaru and the Yakuza Boss fights.
    • Fixed the issue where Balanced Fury Coupon could not properly be claimed if there was only 1 coupon in the inventory.
    • Fixed the issue where there was untranslated text in the '[Fox Valley] Rough Climb' quest.
    • Fixed the issue where accounts with more than 10,000 Monster Life Gems could not make any Monster Life purchases.
    • Fixed the issue where Event Ring Exclusive Meister's Cube could not be used on Reboot Cosmos Rings.
    • Fixed the issue where selecting "Ask" for "Izuna" in Threads of Fate soft locked the client.
    • Fixed the issue where the cutscene video did not play during '[Cernium (After)] Salvation' quest.
    • Fixed the issue where Meso Market's "Meso Purchase Amount" and "Purchase Mesos" numbers did not match.
    • Fixed the issue where there was a typo in the message "That Erda filled the orb up all on its own." message during Renee's Magic Orb.
    • Fixed the issue where the error message due to lack of mesos when upgrading Sacred Symbol: Cernium extended out of the error message UI.
    • Fixed the issue where the abbreviation for Sacred Symbol: Cernium in the tool-tip read "AUT".
    • The Monster Life Gem compensation for the Ultrafine Monster Boxes used during May 28, 2021 at 12:00 AM UTC ~ June 9, 2021 (Before Maintenance) will be distributed. Please check the Ultrafine Monster Box compensation post for additional details.
    • [Updated June 16] Fixed the issue where the server selection screen only showed the default image.
    • [Updated June 16] Fixed the issue where there was untranslated text when using Vampiric Lanterns in Abandoned Hideout map.
    • [Updated June 16] Fixed the issue where there was untranslated text when attempting to complete Vanishing Journey daily quests with a full inventory.
    • [Updated June 16] Fixed the issue where characters Lv. 275 and above could not obtain EXP from Lulu's EXP box.
    • [Updated June 16] Compensation will be distributed for the Safety Charms that were removed with the June 9 maintenance. Please claim the items from Gift Drop before they expire on October 5 at 11:59 PM UTC.
    • [Updated June 16] The Respawn Tokens and Buff Freezers that were removed with the June 9 maintenance can be claimed by speaking to Maple Admin in Event Hall. Please claim the items before October 5 at 11:59 PM UTC.
    • [Updated June 16] The Hotel Maple shops that were closed prematurely will be reopened until June 20 at 11:59 PM UTC. The VIP Tickets that could not be used due to this issue and expired will be redistributed through Gift Drop and will have their durations extended until June 21 at 11:59 PM UTC.

 

Safety Gem Compensation Temporarily Disabled

We've discovered an issue with the Safety Gem compensation for the Death Penalty and Safety Charm Changes in v.223 and will be temporarily disabling it from the Gift Drop until further notice. The issue was that the Safety Gem compensation could be claimed multiple times.

The following is the Safety Gem compensation that has been disabled:
  • Permanent duration Safety Gems obtained through Cash Shop sales will be removed and accounts affected by the removal will be fully refunded with Maple Points.
  • The Marvel Machine coupons for Safety Gems will be disabled at 7:00 PM PDT on June 7, and accounts affected by the coupon disabling will be refunded with 1,640 Maple Points (1/3 of Marvel Machine spin price) per coupon.

We are currently investigating this issue and will make the above compensation available to those that have yet to claim it from their Gift Drop as soon as we can. In addition to the above, we're also looking into the issue where the compensation for Safety Gem Marvel Machine coupons that had their expirations extended after we temporarily disabled the coupon redemption in September 2019 was not distributed. We'll provide an update once we've investigated these issues and are ready to enable the compensation once again. We apologize for the inconvenience, and thank you for your patience.

- The MapleStory Team