MapleStory News

[Updated July 22 at 3:10 PM PT] We plan to have an unscheduled maintenance to address the channel crash issues at tentatively 4:00 PM PDT (7:00 PM EDT / 1:00 AM CEST July 23 / 9:00 AM AEST July 23). Please check our maintenance post for more details.
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Hi Maplers,

We are currently investigating the NA Reboot world channel crash and the rollback issues players may have experienced in order to address it as soon as we can. However, until the channel crash issues have been resolved, we’ve decided to keep the NA Reboot world servers down in the meantime while we investigate the root cause. We apologize for the downtime and will provide an update on top of this post when we can.

- The MapleStory Team

[Updated July 21 at 2:44 AM PT] The maintenance has been completed and we have extended Cash Shop items for 3 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client.
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We will be performing an unscheduled minor patch on Thursday, July 21st, 2022 at 12:30 AM PDT (3:30 AM EDT / 9:30 AM CEST / 5:30 PM AEST). We anticipate the maintenance to last approximately 3 hours, concluding around 3:30 AM PDT (6:30 AM EDT / 12:30 PM CEST / 8:30 PM AEST). Thanks for your patience!

Times:

Thursday, July 21st, 2022
PDT (UTC -7): 12:30 AM - 3:30 AM
EDT (UTC -4): 3:30 AM - 6:30 AM
CEST (UTC +2): 9:30 AM - 12:30 PM
AEST (UTC +10): 5:30 PM - 8:30 PM

• What will be unavailable:
  • All MapleStory game servers.
• Changes and Updates (Additional Changes TBA):
  • Server Upkeep.
  • MapleStory will be updated to v.234.2.0.
  • Fixed the issue where opening the Character Info UI in Reboot world after completing the '[Home] A Place of Your Own' quest will crash the game client.
  • Fixed the issue where opening the Character Info UI of another player who completed the '[Home] A Place of Your Own' quest in Reboot world will crash the game client.
  • Fixed the issue where monsters dropped items that could not be picked up when defeated.
    • Stellar Detectives and Home Expansion quests will be temporarily disabled to address this issue, and they will be re-enabled in a future maintenance. We apologize for the inconvenience.
  • [Updated July 21] Fixed the issue where the option to "Add to Blacklist" is cut off when right clicking a character name in chat.
  • [Updated July 21] Fixed the issue where "Unknown Error (36)" message appears when attempting to invite someone over to Home when visitor preferences is set to 'Don't allow any visits'.
  • [Updated July 21] Fixed the issue where clicking the "+" button in Home Furnishing Storage directs to the incorrect Cash Shop location.
  • [Updated July 21] Fixed the issue where attacking as the Pulverizer on "Black Heaven Ship Deck 8" during Black Heaven Act 4 may disconnect the game client.

In the midst of our scheduled and unscheduled maintenance, we sometimes perform hotfixes to address a variety of bugs and issues without bringing down the servers. We will use this post as a collective hub to update our players with the hotfix details, such as when and which fix was applied. Each time there is an update, this post will be bumped up on our news page and the update will clearly be indicated with the date the hotfix was applied. We hope that this will be a useful record and helpful information for our players.

Here you'll find a list of hotfixes that addresses a variety of bugs and issues reported within the v.234 Destiny: Homecoming update.

Hotfixes:

• August 17, 2022
  • We have reviewed and expanded the compensation criteria to include players that may have been missed previously. Those who logged into NA Reboot and Scania worlds from August 6th at 3:23 PM UTC until 6:45 PM UTC will receive a Bebe's Heart Box and 600 Melody Coins. Rewards can only be claimed once per account. Please be sure to claim these items from the Gift Drop menu by August 31 (before maintenance). Those who logged into Bera, Aurora, Elysium, Luna, EU Reboot, NA/EU Burning Worlds from August 6th at 3:23 PM UTC until 6:45 PM UTC will receive a Legendary Bebe Box and 600 Melody Coins.
• August 12, 2022
  • Compensation has been provided for instability and downtime for NA Reboot and Scania worlds after v.234 update. We apologize for the inconvenience.
    • Those who logged into NA Reboot and Scania from July 20th at 6:56 PM UTC until July 22nd at 11:00 PM UTC and August 6th at 6:45 PM UTC until August 7th at 12:00 AM UTC will receive a Bebe's Heart Box and 600 Melody Coins. Rewards can only be claimed once per account. Please be sure to claim these items from the Gift Drop menu by August 31 (before maintenance).
      • Bebe's Heart Box
        • 2x EXP Coupon (15 mins) (x35) 
        • 2x Drop Coupon (15 mins) (x35)
        • Special Medal of Honor (x15)
        • Arcane Symbol Selector Coupon (x30)
        • Trait Boost Potion (x4)
        • Selective 8 Slot Coupon (x5)
        • Storm Growth Potion (x4)
          • Note: The Storm Growth Potion description inaccurately states the item can only be used once per character. This is a text error and the item usage will not be restricted per character
        • Eternal Rebirth Flame (x10)Y
        • Miracle Circulator x7 Coupon
  • Compensation has been provided for the downtime in NA Reboot and Scania worlds after v.234 update. We apologize for the inconvenience.
    • Those who logged into Bera, Aurora, Elysium, Luna, EU Reboot, NA/EU Burning Worlds from July 20th at 6:56 PM UTC until July 22nd at 11:00 PM UTC and August 6th at 6:45 PM UTC until August 7th at 12:00 AM UTC will receive a Legendary Bebe Box and 600 Melody Coins. Rewards can only be claimed once per account. Please be sure to claim these items from the Gift Drop menu by August 31 (before maintenance).
      • Legendary Bebe Box
        • 2x EXP Coupon (15 mins) (x30)
        • 2x Drop Coupon (15 mins) (x30)
        • Special Medal of Honor (x10)
        • Arcane Symbol Selector Coupon (x20)
        • Trait Boost Potion (x3)
        • Selective 8 Slot Coupon (x4)
        • Storm Growth Potion (x3)
          • Note: The Storm Growth Potion description inaccurately states the item can only be used once per character. This is a text error and the item usage will not be restricted per character
        • Eternal Rebirth Flame (x5)
  • If you qualify for both of these compensations based on the circumstances, you'll only receive the Bebe's Heart Box and 600 Melody Coins.
• July 27, 2022
  • Players who had their Starlight Pass removed due to issue on July 24 should now have their pass returned after July 28 at 12:00 AM UTC (July 27 at 5:00 PM PT).
  • Players who had 50 Starlight Chariot stamps after July 23 UTC, which was the maximum obtainable amount of stamps at the time, and did not obtain the second stamp on July 24 should now have an excess Starlight Pass due to the missing stamp. Please avoid using the excess Starlight Pass. We plan to distribute the missing stamp during our future maintenance. The excess pass will automatically be removed on 12:00 AM UTC after the maintenance. 
• July 25, 2022
  • Fixed the issue where Tengu's Dreamcatcher furnishing item for Home could be obtained from accepting a dialogue after defeating Tengu.
    • Note: Since Tengu's Dreamcatcher furnishing item should not have been available at this time, the obtained Tengu's Dreamcatcher furnishings will be removed during our July 28 maintenance. We apologize for the confusion.
• July 22, 2022
  • Fixed the issue where players could not enter the portal to Commerci.
  • Fixed the issue where a captcha would appear when entering Gemini Match.
• July 20, 2022
  • Fixed the issue where players were unable to use the 2x EXP Coupon when the 2x EXP event was not active in Aurora, Bera, Elysium, Luna, and Scania worlds.
    • Note: The 2x EXP Coupon can now be used even during the 2x EXP event but it will not provide additional EXP effects. Please avoid using the 2x EXP Coupons during the times 2x EXP event is active.
  • Fixed the issue where players did not receive Reward Points for completing daily missions on MapleStory M.

 

[Updated July 21] All issues listed below have been addressed via v.234 Hotfixes and Unscheduled Minor Patch. Though, please be aware of the following:

• Note: The 2x EXP Coupon can now be used even during the 2x EXP event but it will not provide additional EXP effects. Please avoid using the 2x EXP Coupons during the times 2x EXP event is active.

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Hi Maplers,

We are looking into the following issues discovered after the v.234 scheduled game update maintenance.

• Reboot World Only
  • Issue where opening the Character Info UI after starting the Home tutorial in Reboot world may crash the game client. Please be aware that the game client may crash in the following situations:
    
    • Opening the Character Info UI on your characters after starting or completing the Home Tutorial
    • Opening the Character Info UI of another character after they have started or completed the Home Tutorial
• Aurora, Bera, Elysium, Luna, and Scania Worlds Only
  • Issue where players may not be able to use the 2x EXP Coupon when the 2x EXP event is not active.
• All Worlds
  • Issue where monsters drop items that cannot be picked up when defeated

While we investigate these issues, we ask Reboot world players to please avoid opening the Character Info UI. We are working to address these issues as soon as we can.

- The MapleStory Team

The new Home offers a new way for Maplers to express their personality and interests through intricate designs! Design your dream home with furniture placement and hang out with your friends while listening to your favorite MapleStory background music! Relax in the comfort of your virtual home. When you feel like venturing outside your comfy space, take on the challenge and test your strength against the boss Kalos, fierce guardian at the top of Karote, The Unending Tower. Along with everything else, Beast Tamer and Zero character creation will be available on all worlds, including Reboot and Burning World. All of this and more await you in the Destiny: Homecoming update!

Read the Destiny: Homecoming Patch Notes here!