inZOI News

Dear Creators,


We would like to inform you that a hotfix patch for inZOI: Creative Studio has been implemented on March 22nd.

■ Hotfix Notes
• Patch Schedule: Mar. 22 (Sat), 15:50 (UTC)
• Patch Details:


Installation/Launch Issues

• Fixed an issue where launching the game on Intel integrated graphics cards with 128 MB VRAM will occasionally show an error message related to DirectX 12.
  
  • The message "Insufficient video memory to run the game." will now be displayed when video memory is insufficient.
• Fixed an issue where certain text would not appear when the game language was set to Simplified Chinese, Traditional Chinese, or Japanese.
  
• Fixed an issue where the game could not be saved if the save file name was not entered.
  
• Fixed an issue where the "Canvas Under Construction" page would occasionally appear on the lobby tablet.
  
• Fixed an issue where physical memory and the page file would be rapidly consumed due to sudden spikes in usage.
  
• Fixed an issue where unsupported resolutions were being applied in windowed mode.
  
• Fixed an issue where unnecessary large files were being uploaded along with creations on Canvas.
  

Build Studio Issues

• Fixed an issue where players could control the Zoi character outside of Build Mode under certain conditions.
  
• Fixed an issue where the data could not be saved when selecting "Save and Exit".
  
• Fixed an issue where 3D objects would not retain their appearance when returning to the last saved property.
  
• Adjusted certain property presets.
  
• Fixed an issue where the "Needs" and "Skills" pop-ups would appear immediately upon entering Build Studio.
  
• Fixed an issue where the UI would occasionally disappear when uploading to Canvas.
  
• Fixed an issue where pressing ESC while using the 3D Printer would turn off lighting effects, resulting in a dark screen.
  

Character Studio Issues

• Fixed an issue where a Zoi's torso would disappear when opening 3D Printer Decorations with all outfits hidden.
  
• Fixed an issue where the chin gizmo appeared far from the chin during facial customization.
  
• Fixed an issue where the torso would disappear during certain steps on NVIDIA GeForce RTX 5070 Ti systems.
  
• Fixed an issue where wristwatch accessories displayed overlapping textures.
  

We are working hard to investigate and resolve the various issues reported by our Creators—especially those related to Build Studio—based on your valuable feedback.

We apologize for any unexpected inconvenience these issues may have caused.
Moving forward, we are committed to providing a more stable and enjoyable environment for your creative experience.
Thank you, as always, for your continued support and feedback.


Warm regards,
The inZOI Team

Hi, Creators!


We’ve been receiving some recurring questions from you all, so here’s a quick guide to help clarify a few things!

If you’re experiencing any of the following issues, please check the information below:

[hr][/hr]

1. Facial Capture isn’t working – What should I check?

If you are having trouble with Facial Capture,

• Make sure you are using an iOS device, as facial capture is only supported on iOS.
  
  • Facial Capture is supported on iOS 16.0 or later.
• Ensure both your iOS device and PC are connected to the same network.
  
• Check your Windows Defender Firewall settings.
  
  • Go to Firewall and change the network from Public to Private.

2. Seeing a “Missing File Privileges” error when installing via Steam?

This is often caused by Steam’s download cache. Here’s how to clear it:

• In the Steam Client, click [Steam] > [Settings] in the top-left menu.
  
• Select the [Downloads] tab and Click the [Clear Download Cache] button at the bottom.
  
• Select [Confirm] to proceed. (Note: You’ll need to log back into Steam afterwards!)
  

If the error still occurs, it may be related to your system specifications or available memory.
Please check the System Requirements Page and submit a ticket via Customer Support Page for further assistance.


3. Getting “Invalid request.” message when uploading on Canvas?

To protect the Canvas system, uploads may be temporarily restricted if there are too many attempts in a short time.

The restriction will lift automatically 24 hours after it begins. Please try again later.


4. The game resolution looks off. How can I fix it?

If unexpectedly low resolution or stretched screens when launching the game happens, try adjusting the resolution manually using the steps below:

• Open the config file located at:
  
  • C:\Users\{YourUsername}\AppData\Local\BlueClient\Saved\Config\Windows
• Modify the values in the file
  

5. Getting “Your creation's file size exceeds the maximum limit. Please upload a smaller file.” when uploading on Canvas?

It may occur when the content you're trying to upload exceeds the allowed file size limit for Canvas.

This usually means the creation is too large to be uploaded.

Please try reducing the number of included elements such as items, assets, or images to lower the file size.

[hr][/hr]

Let us know if you run into anything else—we’re always listening!

Thank you!
The inZOI Team

Hello, Creators!
inZOI: Creative Studio has opened today, March 20, at 00:00 UTC!

[previewyoutube][/previewyoutube]

[h3]1. How to Acquire an inZOI: Creative Studio Key[/h3]
inZOI: Creative Studio, which allows you to experience Zoi customization and building gameplay in advance, can be played after obtaining a key distributed through the streaming platform Drops event.

Twitch & Chzzk

• First, link your KRAFTON ID with your streaming platform account. You can conveniently link your accounts on the following microsite.
• After adding inZOI to your Steam wishlist and watching a broadcast with the inZOI category for at least 15 minutes, a key will be granted.

Steam

• If you watch inZOI streaming on the Steam store page for 30 minutes or more, inZOI: Creative Studio will be added to your Steam library.

SOOP

• If you accumulate 30 minutes of viewing on a broadcast with the inZOI category set, a key will be granted.

The Drops event runs until March 22 at 23:59 UTC, and it may end early if the supply runs out, so hurry and participate.
After Drops end, from March 23 at 00:00 UTC to March 27 at 23:59 UTC, anyone can freely play inZOI: Creative Studio!



[h3]2. Important Notes[/h3]

• To use the Canvas, you need to link your KRAFTON ID.
  • If a KRAFTON ID account that was using Canvas in “inZOI: Character Studio” as of August 2024 gets unlinked, you will not be able to view the previously uploaded Canvas posts.
  • Once you relink your KRAFTON ID, you can use Canvas normally. (Instructions on how to link your KRAFTON ID)
  • You can sign up or log in with your KRAFTON ID at the following website.
• Presets of Zoi and buildings created in inZOI: Creative Studio can be uploaded to Canvas, and then downloaded for use in the Early Access version.

We look forward to seeing the unique characters and amazing buildings you will create.


Sincerely,
The inZOI Team

Hello, Creators!


As the Early Access launch approaches, the inZOI team is pleased to share exciting news that brings us one step closer to all of you. 

In appreciation for your continued interest and support, inZOI: Creative Studio is scheduled to open on March 20 at 00:00 UTC!


In inZOI: Creative Studio, you can experience the following two major features of inZOI:

• Create a Zoi
  
• Build Mode

inZOI: Creative Studio can only be downloaded and played on Steam, and you can receive a key to access inZOI: Creative Studio through Drops rewards on various streaming platforms. 

Starting March 20, streamers will be free to broadcast their early inZOI gameplay, and viewers can watch broadcasts with the relevant category set and acquire keys through Drops.


[h2]How to obtain Drops rewards[/h2] [h3]Drops Period[/h3]

• March 20, 00:00 UTC ~ March 22, 23:59 UTC
• It may end early if the supply runs out, so don’t miss your chance!
• After the Drops period ends, from March 23, 00:00 UTC to March 27, 23:59 UTC, inZOI: Creative Studio will be accessible to everyone without any restrictions, so don’t miss this period either!

[h3]Streaming Platforms Offering Drops Rewards[/h3]

• Twitch
• Chzzk
• Steam
• SOOP

[h3]1. Twitch & Chzzk[/h3]

• Link your KRAFTON ID with your streaming platform ID.
  
• Add inZOI to your Steam wishlist.
  
• Watch a broadcast with the inZOI category set for at least 15 minutes.
  
• Then you can acquire the inZOI: Creative Studio key.
  
• You can conveniently link your Twitch/Chzzk account and KRAFTON ID from an event page that will be announced separately on March 20, 00:00 UTC.
  

[h3]2. Steam[/h3]

• From the following inZOI store page, if you watch an inZOI stream for over 30 minutes,
  
• You can acquire the key.
  

[h3]3. SOOP[/h3]

• Please check SOOP’s separate announcement for more details on how to obtain the key.
  

We are already looking forward to seeing what kind of worlds you will create in this new creative environment. 

We will continue to bring you more vivid news, so please stay tuned and be sure to participate.

Then, we look forward to seeing you in inZOI: Creative Studio on March 20!


Thank you.


Sincerely,
The inZOI Team

Greetings, Creators! 



inZOI delivers high-quality graphics and realistic city-level simulations, which require higher system specifications to run smoothly.


While the minimum and recommended system requirements are already listed on our Steam page, 
we wanted to provide a more detailed and comprehensible breakdown of these specifications and how they might impact your gameplay experience. 

As such, we've categorized the system requirements into four tiers and provided the optimal game settings for each tier. 



[h2]1. Minimum, Medium, Recommended, High[/h2]





[h2]2. Optimal Settings[/h2]

[h3]a. What are optimal settings?[/h3]



Optimal settings ensure you experience the game on your current PC in the best possible way. 

Since inZOI was developed using Unreal Engine 5, adjusting the game's settings can lead to significantly different experiences, even on systems with identical specifications. 


Let's explore how different factors impact gameplay and which settings you'll need experience inZOI in the best way possible. 


[h3]b. Which factors affect optimal settings? [/h3]

Higher resolutions put more load on the GPU as they require rendering a greater number of pixels. 

For reference:

• 1920×1080 (FHD) = 2,070,000 pixels
• 2560×1440 (QHD) = 3,680,000 pixels (about 1.77x more than FHD)
• 3840×2160 (4K) = 8,290,000 pixels (4x more than FHD!)
• Rendering in 4K requires four times the number of pixels as FHD, significantly increasing GPU processing load and reducing frame rates. 
  Higher resolutions also demand more VRAM, which can lead to shortages due to increased buffer sizes.

SSDs may also affect optimal settings by offering:

• Faster data transfer speeds than HDDs, leading to reduced loading times for maps and resources during gameplay
• Improved texture streaming to help reduce texture pop-ins and maintain high-quality graphics
• Fewer frame drops for a smoother gameplay experience
• Faster installation and update times

[h3]c. I'm not familiar with the technical details. How should I set up my settings?[/h3]

We've prepared eight different preset options tailored to four system tiers and various gameplay preferences. 

The settings for the Recommended and High tiers are optimized for 4K monitors. 

• Better Graphics: Maximizes the game's visual quality. May cause occasional frame drops and longer loading times. 
• Better Simulations: Optimizes simulation speed and ensures smoother gameplay, but may reduce visual quality.

[h2]3. How It Looks In-Game[/h2]

We understand that all of this might be a bit overwhelming. 

To give you a clearer idea of how these settings impact gameplay, we've prepared a video showcasing the game with each one applied!

[previewyoutube][/previewyoutube]
(This footage was recorded during development and may differ from actual early access gameplay) 



[h2]4. Our Commitment[/h2]

As mentioned earlier, inZOI delivers high-quality graphics and realistic city-level simulations, which require higher system specifications. 

While these requirements ensure the best possible gameplay experience, we remain committed to making inZOI accessible to more players.  

We plan to implement a feature that automatically adjusts game settings to provide the best possible experience. 

Additionally, we will continue working on optimizations to improve performance while finding ways to lower system requirements without compromising overall quality. 



[h2]5. Conclusion[/h2]

inZOI is still in preparation for early access, which means there's room for improvement. 

Some aspects of the current version may feel somewhat limited in both quantity and quality. 

Our team is committed to enhancing the inZOI experience for Creators. 

We truly appreciate your patience and continued support, and we look forward to seeing you in early access! 



Thank you, 

The inZOI Team