ASTRA: Knights of Veda News

Masters of the Book,

It has been confirmed that when acquiring 'Bikki' added in the 10/2 update, the Abyss of the Stars bonus was applied based on '4★ Knights of Veda' instead of '5★ Knights of Veda'.

This issue will be fixed through the unscheduled maintenance scheduled on 10/10, and Masters of the Book who have obtained multiples of “Bikki” will be compensated based on the insufficient amount of Abyss of the Stars that was initially awarded.

The details of the compensation are as follows:

[h3]■ Compensation Date[/h3]
- 10/10 After the Unscheduled Maintenance

[h3]■ Compensation Target[/h3]
- 10/2 Update Server Maintenance - Masters of the Book who obtained the Knight of Veda 'Bikki' more than 2 times before the 10/10 Unscheduled Maintenance

[h3]■ Compensation Details[/h3]
- The difference will be compensated based on the insufficient amount of Abyss of the Stars that was initially awarded.
· When acquiring Knight of Veda 'Bikki' multiple times, 2 Abyss of the Stars are awarded instead of 10, and the difference will be paid according to the number of duplicate acquisitions.
· If you obtain the Knight of Veda 'Bikki' multiple times after reaching Fate Lv. 6, you will receive 5 Abyss of the Stars instead of 25, and the difference will be compensated based on the number of duplicate acquisitions.

[h3]■ Notes[/h3]
* Compensation will be delivered to your mailbox.
* If the rewards are not visible in the mailbox, please try reconnecting to the game.

We sincerely apologize to our Masters of the Book for any inconvenience and confusion caused by this issue.

We strive to provide a more stable service for our Masters of the Book and prevent the same issues from reoccurring.

Thank you.

Masters of the Book,

A patch was released that will address the following issues. In order for the patch to be downloaded and applied to your game, please make sure to restart the game.

[h3]■ Unscheduled Patch Announcement[/h3]
* Date: 10/4 08:37 AM UTC, 10/4 01:37 AM PDT

[h3]■ Patch Details[/h3]
- An issue where selecting ‘Retry’ during Beast BattleFront would result in an error pop-up being displayed and the game becoming unplayable has been fixed.
- An issue where Arena matching does not occur after selecting 'Solo Play' in Distorted Rift has been fixed.
- An issue where you cannot attack the boss after entering through 'Continue' when the boss was defeated as the timer expired has been fixed temporarily.
· If you experienced this issue, re-enter the Beast Dungeon after reconnecting to continue the battle with 1% HP of the boss.

[h3]■ Notes[/h3]
* If your game is not updated, content that requires other players (Co-op, Arena) may be problematic. Please make sure to restart the game to download the patch before engaging in these contents.

Thank You

Masters of the Book,

Through the 10/2 update, we confirmed that the Skill Upgrade Materials for the newly added Knight of Veda, “Bikki,” were incorrectly applied as Tanker position materials instead of DPS position materials.

Upon discovering this issue, we intended to correct it so that Bikki’s DPS materials would be consumed. However, we noticed that many Masters of the Book had already upgraded Bikki’s skills using the Tanker materials.

Since many players have already maxed out Bikki’s skills by using the Tanker materials, we were concerned that taking further action could lead to discrepancies in material consumption depending on when the upgrades occurred.

As a result, we have decided to maintain the current Skill Upgrade Material status specifically for Knights of Veda ‘Bikki’ to avoid any growth discrepancies among Masters of the Book due to material consumption.

Moving forward, we will ensure that all Knights of Veda introduced in future updates will require Skill Upgrade Materials appropriate to their designated roles. We kindly ask for your understanding in this matter.

We sincerely apologize for any inconvenience this may have caused, and we are committed to providing a more polished service.

Thank you.

Masters of the Book,

The 10/2 Unscheduled Maintenance has been completed, and now is your time to turn a new page on your adventures through Planis.

This update is available on both PC and mobile platforms. We hope you enjoy these latest updates to the game.

* PC: The update will be downloaded and installed automatically upon launching the game.

If you are having any issues while playing the game, please make sure to report them through our Customer Support Center.

Thank you.

[hr][/hr]
Masters of the Book,

There will be unscheduled maintenance to help resolve some issues. We apologize for any inconvenience this may cause. Thank you for your understanding.

[h3]■ 10/2 Unscheduled maintenance[/h3]
* Period
- 10/2 2:30 PM - 4:30 PM UTC 3:53 PM UTC
- 10/2 7:30 AM - 9:30 AM PDT 8:53 AM PDT
* Target:
- All Servers
* Notes:
- The game will not be accessible during the maintenance.
* Details:
- An issue where an exclamation mark was continuously displayed on the store icon will be fixed.
- An issue where the Portrait of Thierry can not be progressed will be fixed.
· After the Unscheduled Maintenance, progress will resume from the first tile of the floor currently in progress.
· The Knights of Veda who got damaged on their HP and Wound status in the Portrait of Thierry from the 10/2 Update Server Maintenance until Unscheduled Maintenance will be reset, and any unavailable Knights of Veda will be revived.
- An issue where the obtained items from the ‘Progress Reward’ can not be used will be fixed.

[h3]■ Maintenance Rewards[/h3]
- Item: Starstones x300
- Distribution Period:
· October 2, 2024 after the maintenance - October 3, 2024 02:59 PM (UTC)
· October 2, 2024 after the maintenance - October 3, 2024 07:59 AM (PDT)

[h3]■ How to Obtain the Rewards[/h3]
* Access Belle Menu → Mail → Receive Items
* The mail and items will expire within 7 days.
* Make sure to log in to the game during the distribution period in order to obtain the rewards.
* If you cannot find the rewards in your mail, please restart the game.

[h3]■ Notes[/h3]
* During the maintenance, both PC and Mobile versions will be inaccessible, as well as the Coupon page.
* Maintenance time may be subject to change depending on circumstances. Any changes will be announced via this notice.
* To ensure that your game data remains safe, please make sure to close the game before maintenance begins.

Once the maintenance has been completed, further information will be provided through this notice.

Thank you

Masters of the Book,

After the maintenance update on 10/2, we have confirmed that the Attributes are not being applied properly in the Portrait of Thierry content, and our development team is currently working on fixing the issue.

As a result, we ask for your understanding that access to the “Portrait of Thierry” content is temporarily restricted until the error is resolved.

We are working to resolve this issue as quickly as possible to ensure a better gameplay experience, and we will provide another update through this notice once the fix is complete.

Thank you for your understanding.