ASTRA: Knights of Veda News

Masters of the Book,

The Personal Information Processing Policies for game services provided by HYBE IM will be revised.

Detailed information about the revisions can be found below:

● Revision Date :
- August 13, 2024

● Purpose of Revision :
- Integrate and reflect collected personal information and the list of consigned companies for each game service, along with changes in regional clauses and improvements in formatting.

● Main Revisions :
- The main revisions are as follows. Please refer to the updated Personal Information Processing Policy for more details.
- Article 3: Processed Personal Information
- Classify and list personal information processed by each game service.
- Article 5: Entrustment of Personal Information
- Classify and list consignment information processed by each game service.
- Article 6: International Transfer of Personal Information
- Classify and list overseas transfer information processed by each game service.
- Regional Clauses: Remove numbers/bold font, delete duplicate context and change configuration.

The revised integrated Privacy Policy will be effective as of August 13, 2024. If you do not agree with the revisions, you may request to withdraw your membership from the game service.

For any objections or inquiries regarding the content of the policies, please contact [email protected].


Thank you.

Masters of the Book,

The 8/8 maintenance has been completed, and now is your time to turn a new page on your adventures through Planis.

This update is available on both PC and mobile platforms. We hope you enjoy these latest updates to the game.
* PC: The update will be downloaded and installed automatically upon launching the game.

If you are having any issues while playing the game, please make sure to report them through our Customer Support Center.

Thank you.

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Masters of the Book,

We regret to inform you that the temporary maintenance on 8/8 has been extended.

We apologize for any inconvenience caused by the extended maintenance and will work diligently to complete it quickly and efficiently.

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Masters of the Book,

We would like to inform you about the server maintenance scheduled for 8/8.

[h3]■ 8/8 Maintenance[/h3]
* Period:
- 8/8 03:00 AM - 08:00 09:00 AM UTC
- 8/7 08:00 PM - 8/8 01:00 02:00 AM PDT
* Target
- All Servers
* Notes:
- The game will not be accessible during the maintenance.
* Details:
- The maximum cap for Mystical Chromatics and Radiance will be increased from 9,999 to 999,999.
- An issue where Halo or El Cid that are equipped to a Knight is selected as enhancement material when using the “Batch Processing” function will be fixed. (The equipped Halo/El Cid are only shown as selected and no enhancement occurs)
- An issue where the “Tough Webs” Debuff is not removed until the end of the stage will be fixed.
- An issue where the game would freeze when playing “Veda's Mission” from the Log Collection will be fixed.
- An issue where the button to adjust the quantity of the items to be dismantled is not visible when dismantling an item will be fixed.
- An issue where Nayan’s Halo is invisible on some Journey in Memory trial stages will be fixed.
- An issue where the 5★ weapon “Fantasy of Power” is not displayed properly when equipped by Nayan will be fixed.
- An issue where the Fate 4 effect for Violet, which grants an Incoming DMG Bonus to targets hit by “Lightning Flash,” does not apply properly will be fixed.
- An issue where the current Knight of Veda would immediately take damage when a “Rogue One” appeared in a Portrait of Thierry Boss stage will be fixed.
- An issue where the Knights selected for Shattered Dimensional Rift are not displayed as selected when starting Co-Op Mode will be fixed.

[h3]■ Maintenance Rewards[/h3]
- Item: Starstones x300 + Starstones x100
- Distribution Period:
· August 8, 2024, after the maintenance - August 9, 2024 , 02:59 PM UTC
· August 8, 2024, after the maintenance - August 9, 2024, 07:59 AM PDT

[h3]■ How to Obtain the Rewards[/h3]
* Access Belle Menu → Mail → Receive Items
* The mail and items will expire within 7 days.
* Make sure to log in to the game during the distribution period in order to obtain the rewards.
* If you cannot find the rewards in your mail, please restart the game.


[h3]■ Notes[/h3]
* During the maintenance, both PC and Mobile versions will be inaccessible, as well as the Coupon page.
* Maintenance time may be subject to change depending on circumstances. Any changes will be announced via this notice.
* To ensure that your game data remains safe, please make sure to close the game before maintenance begins.

Once the maintenance has been completed, further information will be provided through this notice.

Thank you

Masters of the Book,

An unscheduled patch was released on 8/2 at 02:45 AM (PDT) 09:45 AM (UTC), that will address the following issues. In order for the patch to be downloaded and applied to your game, please make sure to restart the game.

[h3]■ Unscheduled Patch Announcement[/h3]
* Date: 8/2, 02:45 AM (PDT) / 09:45 AM (UTC)
* Patch Details
- The issue where iOS payments were not processed properly in Korea has been fixed.
* If the update is not applied, purchased items may not be delivered. Please make sure to update through the App Store and reconnect to the game.

[h3]■ Notes[/h3]
* If your game is not updated, content that requires other players (Co-op, Arena) may be problematic. Please make sure to restart the game to download the patch before engaging in these contents.

Thank You.

Masters of the Book,

The unscheduled maintenance has been completed.

We apologize once more for any inconvenience caused by the maintenance.
We will do our best to provide a more stable gaming environment in the future.

Thank you.

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Masters of the Book,

We regret to inform you that the temporary maintenance on 8/2 has been extended.

We apologize for any inconvenience caused by the extended maintenance and will work diligently to complete it quickly and efficiently.

[hr][/hr]
Masters of the Book,

There will be unscheduled maintenance to help resolve some issues. We apologize for any inconvenience this may cause. Thank you for your understanding.

[h3]■ Unscheduled Maintenance Details[/h3]
* Maintnance Schedule:
- August 2, 2024 02:00 AM - 04:00 05:00 AM UTC
- August 1, 2024 07:00 PM - 09:00 10:00 PM PDT
* Servers: All Servers
* Impact:
- Access to the game will be temporarily unavailable during the maintenance window.
- We advise finishing any critical in-game activities ahead of the maintenance start time.
* Maintenance Objectives:
- Fixed an issue where the game force closes occasionally when playing the “Shattered Dimensional Rift” on an iPhone device with 4GB memory or less.
- Confirmation and ongoing fixes for the issue where purchases cannot be made in the iOS environment [Go to Announcement] (Additional Date: 8/2 04:00 AM UTC/ 09:00 PM PDT)
- Fixed an issue where the purchased item disappears from the list when purchasing the “Hot Adventure Pack.”
- Fixed the issue where the “Overflowing Power of the Stars” UI is exposed at the top of the screen during the Black Mutation stages.
- Fixed the issue where the game freezes when attempting to access unopened areas using the Quick Travel feature on the “Veda’s Missions.”
- Fixed an issue where Guild Member names would appear in abnormal locations in certain situations in the Guild Territory.

[h3]■ Compensation[/h3]
* Maintenance Compensation: Starstones x300
* Distribution Period:
- August 2, after the maintenance - August 3, 02:59 PM (UTC)
- August 1, after the maintenance - August 3, 07:59 AM (PDT)
* How to get: Belle Menu → Mail → Receive Items

[h3]■ Notes[/h3]
* The mail and items will expire within 7 days.
* Make sure to log in to the game during the distribution period in order to obtain the rewards.
* If you cannot find the rewards in your mail, please restart the game.
* Maintenance time may be changed depending on the circumstances. Any changes will be announced in this notice.

Once the maintenance has been completed, further information will be provided through this notice.

Thank you.

Masters of the Book,

The “Blessing in Nightmare” event is underway, where you can earn double rewards!
Clear Veda’s Nightmare now and be rewarded twice the amount!

■ Event Period
* August 1, 2024, after the maintenance - August 14, 2024, 10:59 PM PDT / August 15, 2024, 05:59 AM UTC

■ Event Details
* Complete the Nightmare stages during the event period to earn double rewards.
* Use your Double Reward opportunity and Adventurer's Shoes to receive additional rewards.
* Double reward opportunities are limited to a maximum of 2 times per day and reset daily at 11:00 PM (PDT) / 6:00 AM (UTC).

■ Requirements
* Unlock after completing the world quest "Darkened Nightmare."

■ Notes
* The double rewards are limited to twice daily, and the remaining entries can be found on the event page in-game.
* Using Hero’s Shoes does not count for participating in this event.
* Rewards received will be immediately delivered to your in-game inventory.
* For more detailed event precautions, refer to the <Event Policy>

Thank you.