ASTRA: Knights of Veda News

Masters of the Book,

After the regular maintenance on 7/18, we observed a trend indicating that the difficulty of the Portrait of Thierry had unexpectedly increased. Upon thorough investigation, we confirmed that the resistance of the monsters in the Portrait of Thierry had increased compared to the previous week.

This issue was not intentional. It happened because some data from our monster balance review was mistakenly included in the live version. We plan to adjust the difficulty back to its original level during the regular maintenance on 7/25.

We apologize for the inconvenience this has caused. We assure you that we will never change the game balance without informing our players first. To prevent this from happening again, we will carefully review the data included in future updates.

As a token of our apology, we plan to provide our Masters of the Book with Mystical Chromatics x200 during the maintenance on 7/25. The exact distribution schedule will be shared in the maintenance notice.

We sincerely apologize for any inconvenience caused by this unexpected issue.

Thank you for your understanding.

[Complete]

Masters of the Book,

The 7/18 maintenance has been completed, and now is your time to turn a new page on your adventures through Planis.

This update is available on both PC and mobile platforms. We hope you enjoy these latest updates to the game.

* PC: The update will be downloaded and installed automatically upon launching the game.

If you are having any issues while playing the game, please make sure to report them through our Customer Support Center.

Thank you.

[hr][/hr]
Masters of the Book,

We would like to inform you about the server maintenance scheduled on 7/18.

■ 7/18 Maintenance
* Period:
- 7/18 05:00 AM - 10:00 AM 08:11 AM UTC
- 7/17 10:00 PM - 7/18 03:00 AM 01:11 AM PDT
* Servers: All Servers
* Impact:
- Access to the game will be temporarily unavailable during the maintenance window.
- We advise finishing any critical in-game activities ahead of the maintenance start time.

■ Maintenance Objectives:
- An issue where the HP of party members and monsters are not synchronized when going through a stage in Co-Op Mode will be fixed.
- An issue where the Book screen is glitching or is displayed abnormally will be fixed.
- An issue where the skill description for some skills are displayed incorrectly will be fixed.
- An issue where Strong Attacks occur frequently during Auto Battle even when unnecessary will be fixed. (Updated on 7/18 08:11 AM UTC / 01:11 AM PDT)

■ Compensation
- Item: Starstones x300
- Distribution Period:
· July 18, 2024 after the maintenance - July 19, 2024 02:59 PM (UTC)
· July 18, 2024 after the maintenance - July 19, 2024 07:59 AM (PDT)

■ How to get:
* Access the Belle Menu → Mail → Receive Items
* The mail and items will expire within 7 days.
* Make sure to log in to the game during the distribution period in order to obtain the rewards
* If you cannot find the rewards in your mail, please restart the game.

■ Notes
* During the maintenance, both PC and Mobile versions of the game will be inaccessible, and the Coupon page will also be unavailable.
* Maintenance time may be changed depending on the circumstances. Any changes will be announced in this notice.
* To ensure that your game data remains safe, please make sure to close the game before maintenance begins.

Once the maintenance has been completed, further information will be provided through this notice.

Thank you!

Masters of the Book,

The Personal Information Processing Policies for game services provided by HYBE IM will now be integrated into a single policy.


You can find detailed information below:

● Revision Date :
- July 17, 2024

● Purpose of Revision :
- To integrate the terms of use for each game service into the HYBE IM game service Operational Policies.

● Main Revisions :
- The main revisions are as follows. Please refer to the revised Personal Information Processing Policy for more information.
Article 3: Addition of 'Password' item to the required processing items and collected information
Article 3: Deletion of 'Refund Processing' (account information) from required processing items
Article 5: Update the list of personal information processing consignees (ADD-UP) and update the status of re-consignment companies ('Daou Technology' is a re-consignee of 'Easter C&I')
Article 6: Description of withdrawal methods for each game service
Article 6: Deletion of the personal information overseas transfer consignee with contract termination ('GAME FIRST INTERNATIONAL CORPORATION')
Article 11: Update on the list of advertising business operators.


The effective date for the revised integrated personal information processing policy is July 17, 2024. If you do not agree with the changes, you can request to withdraw from the game service.


For inquiries and objections regarding the revised content, please contact us at: [email protected].

Thank you.

Masters of the Book,

A patch was released that will address the following issues. In order for the patch to be downloaded and applied to your game, please make sure to restart the game.

[h3]■ Unscheduled Patch Announcement:[/h3]
- Date:
- July 12, 2024 12:17 AM (PDT)
- July 12, 2024 07:17 AM (UTC)
* Servers: All Servers

[h3]■ Patch Details: [/h3]
- An issue where the ‘Black Mutation’ area is visible even though stage 12 has not been cleared for that zone has been fixed.
- An issue where the button for “Proceed to Call of the Oath” button in the “Heavenly Light, Halo” event does not work properly has been fixed.
- An issue where the English description of Aurora’s exclusive Halo used "El Cid" when it should have been "Halo" has been fixed.
- In the “Into the Portrait” event, the mission names for “Clear the (Adventure/Boss/Challenge) Zone” has been changed to “Challenge the (Adventure/Boss/Challenge) Zone”.

[h3]■ Notes[/h3]
* If your game is not updated, content that requires other players (Co-op, Arena) may be problematic. Please make sure to restart the game to download the patch before engaging in these contents.

Thank you.

Masters of the Book,

On July 11, an issue was identified where Masters of the Book from the Americas server were unable to connect to the game. After isolating the cause, the error was swiftly resolved.

For more information on this issue, please check the information below:

[h3]■ Information on the Connection Failure Issue[/h3]
* Period where the issue was active:
- 7/10 06:16 PM - 7/11 12:56 AM (UTC)
- 7/10 11:16 AM - 7/10 05:56 PM (PDT)
* Affected Server: Americas Server
* Server where rewards will be distributed: Americas Server Only

[h3]■ Information on Compensation for the Connection Failure Issue[/h3]
- Item: Starstones x700
* Target for Compensation: Americas Server Only
- Distribution Period:
· July 11, 2024 after the maintenance - July 12, 2024 02:59 PM (UTC)
· July 11, 2024 after the maintenance - July 12, 2024 07:59 AM (PDT)

[h3]■ How to get:[/h3]
* Access the Belle Menu → Mail → Receive Items
* The mail and items will expire within 7 days.
* Make sure to log in to the game during the distribution period in order to obtain the rewards
* If you cannot find the rewards in your mail, please restart the game.

We apologize for any inconvenience caused while using the game. We are committed to making every effort to enhance your enjoyment of the game.

Thank you.