[Notice] Regarding the Recent Issue With Event Decoders

Dear Survivors,
Top 50 Event Decoders that were distributed as a compensation for the recent “medals issue” were reported as unobtainable as they have already been expired.
Regarding, the Team has investigated this problem and found that those who participated on the ‘Zombie Hero: Random Rules Event: Zombie Bounty’ and did not use the Event Decoders they received as rewards, but reconnected to the game right after the recent urgent maintenance, was found that both the Decoders from the Zombie Bounty Event and from the recent compensation expired and recollected.
* Please note that the Event Decoders will expire if you do not use them on the day of their acquisition.
Regarding this, the Event Decoders recollected through this bug will be re-distributed back to the affected users after the Zombie Bounty Event ends on November 28th, 2019 Thursday.
We apologize for the inconvenience this bug may have brought and will do our best to resolve the issue as soon as possible. Thank you for your kind patience and understanding regarding in advance.
- The CSN:S Team