Onigiri News

Greeting from Onigiri Management Team!

When carging Onigiri Coins from the Shopping Plaza,
if the message "Processing purchase..." continues to be displayed after pressing the "Purchase" button and the purchase process does not proceed,
the issue may be resovled by checking the following settings.

Right-click on "Onigiri" from Steam library → Click "Properties" →Click "General" → Check if "Enable the Steam Overlay while in-game" is enabled



If it is disabled, the purchase screen will not proceed, so please enable this check.

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For those who cannot charge Onigiri Coins due to issues other than the one mentioned above,
please contact us through the game by going to "Menu" → "System" → "Contact Us".

Thank you for your support for Onigiri!"

[h3][6/12 Notice][/h3]
Maintenance has ended as of 6/11/2024 11:37 pm PST.


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Greetings from the Onigiri Service Team.

On 6/11/2024 JST, the Onigiri's Steam official website and the official Onigiri anime website will be undergoing maintenance.

Basically, there will be no impact on gameplay, but depending on the progress of maintenance, some functions may not be available.
Thank you for your understanding.


■Maintence Scheduled Time
6/11/2024 11:00 pm ～ 6/12/2024 0:00 am PDT
※Maintence time or date may be subject to change without notice.


■Restricted Game Client functions
-Enter Serial Code
-Use Inquiry Form within the Game

■Restricted Website functions
-Browse Official Website
-Access Announcement Article Page
-Use Inquiry Form


Thank you for your understanding.
We apologize for any inconvenience as a result of this maintenance.

Thank you for your support for Onigiri.

Greetings from the Onigiri service team.

The Onigiri service team implemented account suspension measures for accounts that engaged in fraudulent activities.

Please refer to the following for the Game Usage Regulations.
https://onigiri.cyberstep.jp/other/penalty.html

*Go to Japanese version of Onigiri portal site

We will continue to monitor for future infractions and respond as necessary to limit such activity.
We appreciate your cooperation and understanding concerning your play in Onigiri.

Thank you for your attention.
Please enjoy Onigiri (as intended!)

Greeting from Onigiri Management Team.

As compensation for the issue where players were unable to log in or launch the game due to the migration of the Steam version of the Onigiri game client to 64-bit during the maintenance on Thursday, 5/30/2024 JST,
we decided to extend the ongoing events period.

Additionally, we would like to inform our policy for individual compensation regarding this issue.

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[h3]Extension of Ongoing Events and Campaign Periods[/h3]

The duration of the following contents will be extended.
※The in-game display will be updated during the maintenance on Thursday, 6/13/2024 JST.

■Extended Events
"Ware the Scythe's Temptation"
※Will be extended until the maintenance on Thursday, 6/27/2024 JST.


■Extended dungeons
"Assault! Lucifer -Purgatorium-"
※Will be extended until the maintenance on Thursday, 6/27/2024 JST.


■Extended Nyankoropon
"Kung Fu Nyankoropon"
"Mitsuhide Limited Nyankoropon"
"Kung Fu Limited Nyankoropon"
"Premium Nyankoropon 1&2"
"Sublime Ougi Nyankoropon"
"Magatama Nyankoropon"
"Sublime Ougi Limited Nyankoropon"
"Magatama Limited Nyankoropon"
※Will be extended until the maintenance on Thursday, 6/27/2024 JST.


■Extended Campaigns
"Cumulative Purchase Bonus Campaign"
※Will be extended until 14:00 JST on Thursday, 6/27/2024 JST.


■Extended Shopping Plaza Items
"Toshiie Sailor Pack"
"Battle Maiden Shizuka Sailor Pack"
"Sesshu Sailor Pack"
"Seimei Sailor Pack"
"Mitsuhide Sailor Pack"
"Ieyasu Sailor Pack"
"Izuna Sailor Pack"
"Musashi Sailor Pack"
"Kenshin Sailor Pack"
"Murasaki Shikibu Sailor Pack"
"Ono no Komachi Sailor Pack"
"Maeda Keiji Sailor Pack"
※Will be extended until the maintenance on Thursday, 6/27/2024 JST.


■Extended Time Limited Items
"Full Energy Restorative -LTD-"
"Energy Restorative 50 LTD"
"EXP Boost +200% (30Min.) - LTD"
"Ryou Boost +200% (30Min.) - LTD"
"Drop Boost +200% (30min.) LTD"
"SP Gacha Ticket Fragment"
"SP Gacha Ticket"
"Premium Gacha TIcket"
"Limited Gacha Ticket"
※Will be removed during the maintenance on Thursday, 6/27/2024 JST.


Events and campaigns were scheduled to begin on Thursday, 6/13/2024 JST, will be delayed to Thursday, 6/27/2024 JST.


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[h3]Individual Compensation[/h3]

As compensation for this issue, we plan to provide the following:

To those who logged in at least once between Thursday, 5/16/2024 JST, 14:00 and Thursday, 5/30/2024 JST, 14:00,
We will provide compensation items for the numbers of days which your characters did not log in during the affected period.

※The cutoff for each day will be based on 4:00AM JST.
※The period from Thursday 5/16/2024 JST,20:00 to Friday 5/17/2024 JST, 3:59, will be counted as one day.
※The period during which the issue occurred will be determined after confirming that the temporary issue was resolved by today's release fo the 32-bit Beta version of Onigiri.
※The compensation items Above will no be included in the compensation items for the emergency maintenance on Tuesday 6/4/2024 JST.

Here are the plans for the compensation items
・Energy Restorative&boost items
・Items related to the ongoing events
・Achievement rewards
・Addtional Login achievement bonus

The compensation items from this announcement are scheduled to be sent during the maintenance on Thursday, 6/13/2024 JST.
We apologize for the inconvenience and ask for your patience.

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We deeply apologize for the significant inconvenience caused to our users and for the delay in our response.

We appreciate your continued support of Onigiri.

Greeting from Onigiri Management Team.

During the maintenance on Thursday, 5/30/2024 JST, we transitioned the Steam version of "Onigiri" to a 64-bit client. However, we have encountered an issue where the game does not launch when the "Play" button is pressed in the Steam client.
As a temporary measure to address this issue,we have released a 32-bit beta version of "Onigiri"。

If the issue is not resolved even after trying the solutions provided in the notice below, please switch to the 32-bit beta version of "Onigiri" and try launching the game.

Regarding the issue where the game client does not start:
https://store.steampowered.com/news/app/290470/view/4181108468552220236

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[h3]■How to switch to 32-bit beta version[/h3]
①Right-click on "Onigiri" in Steam library to open the "Properties" screen.

②"Betas" → Select "32bit - onigiri 32bit" from the "Beta Participation" dropdown options to download 32-bit beta version.


※Select "None" from the "Beta Participation" dropdown options to revert your game to the 64-bit version.
※Bith the 32-bit and 64-bit versions use the same game database. There are no differences in game progress or obtained items.

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If the issue persists even after trying the above solutions, please report it via the inquiry form on the Onigiri's Steam official website.

Onigiri's Steam official website
https://crossplay.onigiri.cyberstep.com/


We are going to continue to investigate this issue to ensure that more users can play the 64-bit version.
We sincerely apologize for the inconvenience caused.