Robocraft News

Hello everyone,

We are aware that the Robocraft servers have been down, leaving players unable to log on. We are working hard to address these issues. We will share more information when it becomes available. Thank you for your patience.

Update 25.11.2021
The values on the plasma and rail fire rates in the last balance patch were incorrect, we will be entering maintenance tomorrow morning at 10:30 AM UTC to address this.

Original post:
We have just updated Robocraft to implement a number of suggestions that have been made by a community from the ‘Robocraft Balance Patches Discord’. These suggestions were discussed in detail within that discord and if you’d like to join the discussions, you can join it here: https://discord.gg/qDRmyB3

Changes have been made to Chassis, Weapons and modules. The full details can be found below:



















In addition to the balance changes, Robocraft Premium For Life is now 50% Off.

https://store.steampowered.com/app/570960/Robocraft__Premium_for_Life_Pack/

Build, Drive, Fight
The Robocraft Team

Hello Robocrafters!

As you may have noticed, custom avatars were removed and players have been unable to upload replacement avatars. This is definitely not intentional and was caused by an issue with our CDN provider. We have been attempting to retrieve these avatars, however we’ve been informed that they have been deleted and it is unlikely that they can be recovered.

We understand that this is frustrating for players and we have taken some steps to ensure that this does not happen again. We have addressed the issue and players are now able to upload their own custom avatars.

However, we understand that there have been players who purchased a period of premium specifically to change their custom avatar. To those players affected we are providing a special code that can be during the next six months which will let you redeem seven days of premium so you have the time to re-upload your avatar. Please redeem the code below to activate your seven days of Premium

7DAYSPREMIUM

Steps on redeeming the Code

• Open the pause menu with ESC
  
• Click on the “ENTER CODE” button
  
• Type the code “7DAYSPREMIUM” and click “CONFIRM”
  

We’d like to thank everyone for their patience during this time. Now get back onto the battlefield!

Build, Drive, Fight
Robocraft team

Update 2
Hi everyone, We still need more time in maintenance. The next post from us will be when the game is out of maintenance, shortly followed by some further information. Thank you for all of your patience

Update
We have encountered a few issues and are working to resolve them as fast as we can. We foresee another hour of maintenance and hope that we can get servers back up by 13:00BST

We will update this post when we have any further news to share.

Original Post
Hello Robocrafters,

Robocraft is entering maintenance today. This will start at 11:00 BST. We forsee it to last no longer than one hour but will update you all if it should take longer than this.

Stay tuned for further news

Thank you for your patience
Robocraft Team

We have restored the Robocraft servers!

It has been a tough week, we’ve been doing our best to restore all of the backup data for 13,230,547 accounts. All data has been restored up to March 9th 2021 00:01 UTC.

This includes Robots, currency, garages, avatars, experience etc.

Whilst we shared that the cause of this outage was a serious issue with the servers provided by OVHcloud. We never explained exactly what had happened. Many players did their own digging and found that this was the result of a fire in OVHcloud’s data centre in Strasbourg. Here is an image of the data centre taken by Xavier Gareau (@Xgarreau)



This affected dozens of other titles that were using OVHcloud and millions of websites. Thankfully no one was injured in the fire. In response we have opened new servers for Robocraft and they are NOW LIVE! You can log in right now and play the game.

Those who do log in to Robocraft between now and the 22nd of April 2021 will be able to use a code to redeem the following items

• 10 days of Premium
  
• 500 Cosmetic Credits
  

To redeem these items follow these instructions… While in game, press the escape key and select enter code…. Input the code below to redeem the items we mentioned above… This code needs to be in ALL CAPS!

ROBOCRAFT

We’d like to thank everyone for all of their patience as we worked on restoring the backup data and launching new Robocraft servers. The game is now live and we encourage you all to Build, Drive and Fight!

Freejam Games

Note: There may be some server downtime to address issues as we become aware of them. We are very close to 100%, but there may be a few issues that we have not come across during internal testing.

Additionally If you see any irregularities with your account, please do contact us at https://support.freejamgames.com/hc/en-us