Play Together News

Greetings, from Play Together.

We sincerely apologize to all Citizens for the inconvenience caused by the issue preventing new installations of PLAY TOGETHER on Steam or reinstallations after deletion from the library.

We have been maintaining close communication with Steam to resolve this issue, and we are now in the final stages of the resolution process.

However, to ensure that no additional issues arise and to prevent any further inconvenience to Citizens, we are conducting a thorough check for any other potential problems. This has resulted in some delays in the resolution process.

We apologize once again for the inconvenience caused by this delay. Once the final checks are complete, we will provide a separate notice with further details.

We truly appreciate the patience and understanding of all Citizens during this frustrating and inconvenient time. We are doing our best to provide a final resolution notice as quickly as possible, so please bear with us a little longer.

Thank you.

*Posting Date: 2025-01-31 (UTC+9)


https://store.steampowered.com/app/3198850/_/

Greetings, from Play Together.

We would like to extend our sincerest apologies to all residents for any concern caused by the issue where antivirus programs mistakenly identified Play Together as malware when launched via Steam.

The issue has now been resolved, and you can enjoy playing the updated version of Play Together by proceeding with the game update.

Additionally, we are continuing to work diligently to resolve the issue preventing new downloads and installations of Play Together, so we kindly ask for your patience a little while longer.

We deeply appreciate the interest and support from all our residents and will do our utmost to provide a more stable service moving forward. Thank you once again.

Thank you.

*Posting Date: 2025-01-24 (UTC+9)

Greetings from Play Together!

Play Together Customer Support will not be operational during the holidays.
One-on-one inquiries will be unavailable during this time. We hope you understand. Please refer to the following for the detailed schedule.

■ Customer Support Holiday Schedule
- January 27, 2025 ~ January 30, 2025 (UTC)

※ Customer Support requests are accepted during holidays and will be processed accordingly after the holidays.

Thank you.


*Posting Date: 2025-01-24 (UTC+9)

https://store.steampowered.com/app/3198850/

Greetings from Play Together!

The Forgotten Island's Golden Box includes new items!
Go around the Forgotten Island while following the signal to find Golden Boxes.

An event that will raise the probability of the Golden Boxes to make them easier to find is in the works.
Get ready to find all the Golden Box items during the event!


■ Golden Box Item Rewards
- Paper Bag Mask
- Recycling T-shirt
- Recycling Backpack
* By opening a Golden Box, 1 of the items listed above may be randomly acquired.

■ Golden Box Probability Up Event
- Event Period: January 25, 2025 21:00 ~ January 26, 2025 20:59 (UTC)
- Event Details: The probability of a "Golden Box" to appear on the Forgotten Island is raised during the event.

※Please Note
- Players can go to the Forgotten Island by talking to NPC "Captain Jack" at the Dock in the Plaza area.
- Go to the "News" tab inside the game to learn more about when the Forgotten Island is available.
- The probability for the appearance of the "Golden Boxes" will return to normal after the event has ended.

We hope your time on Kaia Island is enjoyable.

Thank you.


*Posting Date: 2025-01-24 (UTC+9)

https://store.steampowered.com/app/3198850/

Greetings from Play Together!

The issues with some products not functioning correctly after today's update have been resolved, and they are now available for normal use and purchase.
Please check the details below.

■ Target Products
- 30 Days of Gems!
- NEW 30 Days of Gems!
- Premium 30 Days of Gems!
- INSTASELL Membership
※ The issue has been resolved and sales of the products have resumed.

■ Issue Period
- After the regular maintenance on January 23, 2025 ~ 09:00 (UTC)

■ Issue Details
- If you purchased the target products during the issue period and received them in the Inbox, the product effects were not applied.
※ If you purchased and received the products during that period, we will reissue the products to your Inbox.

We sincerely apologize for the inconvenience that has been brought to our players and will do our best to resolve the issue as quickly as possible.
Thank you.


*Posting Date: 2025-01-23 (UTC+9)

https://store.steampowered.com/app/3198850/