Play Together News

Greetings from Play Together!

The Forgotten Island's Golden Box includes new items!
Go around the Forgotten Island while following the signal to find Golden Boxes.

An event that will raise the probability of the Golden Boxes to make them easier to find is in the works.
Get ready to find all the Golden Box items during the event!


■ Golden Box Item Rewards
- Paper Bag Mask
- Recycling T-shirt
- Recycling Backpack
* By opening a Golden Box, 1 of the items listed above may be randomly acquired.

■ Golden Box Probability Up Event
- Event Period: January 25, 2025 21:00 ~ January 26, 2025 20:59 (UTC)
- Event Details: The probability of a "Golden Box" to appear on the Forgotten Island is raised during the event.

※Please Note
- Players can go to the Forgotten Island by talking to NPC "Captain Jack" at the Dock in the Plaza area.
- Go to the "News" tab inside the game to learn more about when the Forgotten Island is available.
- The probability for the appearance of the "Golden Boxes" will return to normal after the event has ended.

We hope your time on Kaia Island is enjoyable.

Thank you.


*Posting Date: 2025-01-24 (UTC+9)

https://store.steampowered.com/app/3198850/

Greetings from Play Together!

The issues with some products not functioning correctly after today's update have been resolved, and they are now available for normal use and purchase.
Please check the details below.

■ Target Products
- 30 Days of Gems!
- NEW 30 Days of Gems!
- Premium 30 Days of Gems!
- INSTASELL Membership
※ The issue has been resolved and sales of the products have resumed.

■ Issue Period
- After the regular maintenance on January 23, 2025 ~ 09:00 (UTC)

■ Issue Details
- If you purchased the target products during the issue period and received them in the Inbox, the product effects were not applied.
※ If you purchased and received the products during that period, we will reissue the products to your Inbox.

We sincerely apologize for the inconvenience that has been brought to our players and will do our best to resolve the issue as quickly as possible.
Thank you.


*Posting Date: 2025-01-23 (UTC+9)

https://store.steampowered.com/app/3198850/

Greetings from Play Together!

To celebrate the LUNARNEWYEAR, we’ve prepared a special gift for you! ✨
May the warm moments of the LUNARNEWYEAR, filled with hope and happiness, brighten your everyday life! 🎊


■ Coupon Details
- Coupon Code: LUNARNEWYEAR
- Expiration Date: Until February 3, 2025 14:59 (UTC)

※PLEASE NOTE
- The coupon may only be used once per account.
- The coupon rewards will be sent to your Inbox in the game.
- If you do not claim your rewards from your Inbox before the expiration date, the rewards will no longer be available and we won't be able to assist you further.
- If you have trouble using your coupon, please shut down the Play Together app completely and try again.

Thank you.


*Posting Date: 2025-01-23 (UTC+9)

https://store.steampowered.com/app/3198850/

Greetings, from Play Together.

We are currently experiencing issues with new installations or reinstallations of PLAY TOGETHER on Steam. Please see below for more details.

■ Occurrence Phenomenon
- There is an issue with new installations or reinstalling PLAY TOGETHER from the library on Steam that is currently preventing these actions.
※ Please avoid uninstalling PLAY TOGETHER until this issue is resolved.
※ Residents who have completed linking their mobile and Steam accounts can continue to play using their existing data on the mobile version.

We are working diligently to resolve this issue as quickly as possible and will update you through this notice as soon as the problem is resolved.

We apologize for the inconvenience caused and are committed to improving our service for a smoother experience.
Thank you.


*Posting Date: 2025-01-23 (UTC+9)

https://store.steampowered.com/app/3198850/

Greetings from Play Together!

We would like to inform you about the identified issue.

■ Confirmed Issue
- New PLAY PASS 'New Year's Light Festival Season' reward item 'Lantern of Hope Fishing Rod' cannot use the enhancement function.
※ The enhancement function for this fishing rod will be added in the update v2.12.0.

Please contact Customer Support (in-game Phone → Setting → Help & Support) to report miscellaneous bugs or submit suggestions regarding improving the game.

We sincerely apologize for the inconvenience that has been brought to our players and will do our best to resolve the issue as quickly as possible.
Thank you.


*Posting Date: 2025-01-23 (UTC+9)

https://store.steampowered.com/app/3198850/