Play Together News

Greetings from Play Together!

We would like to inform you about the identified issue.

■ Confirmed Issue
- An issue where all items were restocked immediately at the Seed Shop and Tool Shop.
※ Even if you perform an instant Restock, the availability of items is determined by probability, and it is normal that some items may not appear.
※ This issue will be fixed in the next regular maintenance.

Please contact Customer Support (in-game Phone → Setting → Help & Support) to report miscellaneous bugs or submit suggestions regarding improving the game.

We sincerely apologize for the inconvenience that has been brought to our players and will do our best to resolve the issue as quickly as possible.

Thank you.

Greetings from Play Together!

To ensure a fair gameplay environment for all Citizens,
Play Together continuously monitors abnormal activities
and performs retrieval of improperly obtained Rewards as well as account suspensions.

Recently, abnormal Mining and Collecting behaviors caused by the use of Unauthorized Programs
or the abuse of specific functions such as Follow or Summon have been increasing.
Therefore, we would like to reiterate the sanction criteria below and provide additional information
about the Report feature and the post-report procedures.

📌 Activities Subject to Sanctions
The following behaviors are considered violations of the Operational Policy
and may result in strict sanctions depending on the severity.
- Use of Unauthorized Programs
- Abnormal Mining or Collecting by exploiting Follow or Summon features
※ Even on the first detection, permanent suspension may be applied.
※ Accounts determined to be related to abnormal play through activity logs may also receive the same sanctions.
※ Detailed restriction types and criteria can be found in the Operational Policy.

🛡️ Actively Use the Report Feature
The Play Together Operations Team responds to abnormal gameplay
not only through internal monitoring but also through player reports.
To help maintain a fair environment, please make active use of the Report function.

Post-report procedures are as follows:
- Report received → Investigation and analysis by the Operations Team → Sanction applied
- Minor violation: Warning or restriction according to the violation stage
- Repeated or severe violation: Strong sanctions including permanent suspension

✅ Sanctions are applied progressively depending on the frequency and severity of violations.
A thorough verification process is conducted to minimize the possibility of false enforcement.

💬 Contact Us
We ask for your continued cooperation in maintaining a fair and enjoyable game environment.
For any inquiries regarding account restrictions or sanctions, please contact our Customer Support teams below:
* Play Together Customer Service: http://[email protected]

We will continue striving to provide a fair and trustworthy gaming experience for everyone.
Thank you.

https://store.steampowered.com/app/3198850/_/

Greetings from Play Together!

In order to celebrate the Play Together update and to thank our dear residents for their warm support and love, we have prepared the following coupons.

🎁 Update Celebration Coupon Code
- HALLOWEENPT
- Reward: 200 Haunted Castle Invitation + 2 Premium Card Pack

⚠️ Cautions
- Coupons are valid for 21 days from the date this notice is published.
- For Steam, you can redeem your rewards by clicking on the 'phone icon in the game → Settings → Coupon input' and entering the code, then clicking on 'Claim'.
- If you are unable to use the coupon, please exit Play Together completely and try again.
- Coupons can only be used once per account.
- Coupon rewards will be delivered to your mailbox.
- If you do not claim them from your mailbox within the period, they will be deleted and we will not be able to provide additional assistance.

Thank you.

Greetings, from Play Together.

The Screaming Pumpkin Show-Off Contest is being held this spooky Halloween! 🎃
Earn special rewards based on your Screaming Pumpkin's value — we look forward to all Citizens joining in! 👻

For more information, select the in-game trophy icon when the event begins!



🗓️ Event Period
- October 16, 2025, After maintenance - October 25, 2025, 11:59 PM (UTC)

🎁 Ranking Reward Claim Period
- October 26, 2025, 00:00 - October 26, 2025, 11:59 PM (UTC)

※ Notes
- You must Harvest the Fruits grown during the contest period for your score to count.
- Rewards will be determined by the player's ranking after the event is over and can be collected by tapping the trophy icon on the top right.
- Please note that any rewards not collected during the collection period will be discarded.

🔎 How to Participate
- Tap the Trophy button on the upper right side of the game screen and pay a fee to participate.
- You will be automatically put into a group upon participation, and may also compete with other participants within your group.
- Points are earned when you meet the given objective. The number of points you've earned will affect the rankings.
- Rankings are shared within the participating group in real time, and you will be rewarded depending on your ranking in the end.
- Participants that do not make it to the rankings will still be rewarded for participating, so actively participate in the event!

Thank you.

https://store.steampowered.com/app/3198850/_/

Greetings from Play Together!

Please see below for details regarding the maintenance for the update.

■ Maintenance Schedule
- October 15, 2025, 11:30 PM - October 16, 2025, 4:30 AM (UTC)

■ Maintenance Details
- Addition of new content and conducting of server stabilization tasks

※Please Note
- Play Together will be unavailable during maintenance. We hope you understand.
​- The maintenance schedule is subject to change depending on the state of the update.

We will do our best to ensure you have a pleasant stay on Kaia Island!

Thank you.

https://store.steampowered.com/app/3198850/_/