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Storebound News

Storebound Troubleshooting FAQ

[p]Hello shoppers![/p][p]If you are having a technical issues with Storebound, please see if your issue is listed below! We'll also be here to answer other questions so if you are having technical problems please leave a comment[/p][p][/p][p]Issue: I am unable to connect to lobbies and play with friends in co-op. [/p][p]Answer: Here are a few things you can try: [/p][p]• Check your antivirus and Windows Defender and make sure to whitelist the game. [/p][p]• Run the game .exe as administrator.[/p][p]• Check that no other program is using port 7777 and that the port is not blocked by your firewall, router or VPN. [/p][p]If you still have trouble connecting, please report your issue below in the comments so we can take a further look! [/p][p][/p][p]Issue: I cannot hear others in proximity chat in game or on the walkie talkie even though everyone's mic and speakers are working. [/p][p]Answer: If you are playing with a VPN or similar software active, try deactivating it, as it may block your microphone or other players'. Be sure to check your input device in the settings in the game as well. [/p][p][/p][p]Issue: Can I change the FOV or disable the grain/pixel filter? [/p][p]Answer: We are working on these features and they will be included as options in the settings menu at a later time! [/p][p][/p][p]Issue: My game keeps crashing. What should I do? [/p][p]Answer: Please report all crashes in to us in the comments, especially if you crash at the same spot every time. [/p][p]We will prioritize crashes and try to get fixes patches in ASAP! [/p][p][/p][p]If your issue was not solved here, please leave a report below and we'll get back to you as soon as we can with an answer or look into your bug to fix in a future patch![/p]

Storebound Feedback Survey

[h3]Hello, shoppers![/h3][p][/p][p]Storebound has just launched, and we’d love to hear what you really enjoyed and what didn’t quite hit the mark in the first two playable Episodes. Your feedback will directly shape what comes next, the features we focus on, and the things we remove from the shelves.[/p][p]We made a super short survey (1–2 minutes, anonymous, no login needed) to gather your thoughts.
[/p][p]Take the Survey Here[/p][p][/p][p]Whether you played solo or in co-op, for 10 minutes or several hours, your feedback is incredibly valuable to us. Tell us what worked, what didn’t, what confused you, or what you want more of. [/p][p]Thanks a ton for helping us make Storebound better. We’re reading everything![/p][p][/p][p]Nikko and the Embers Team[/p][p][/p][p][/p]

Storebound Early Access is LIVE!

[h2]STOREBOUND EARLY ACCESS IS LIVE![/h2][p]The grand opening of Present is here, your favorite store is finally opening its doors![/p][p][/p][p][/p][p]Greetings, valued customers![/p][p]Storebound Early Access is now live![/p][p][/p][p][dynamiclink][/dynamiclink][/p][p]That’s right — the wait is over. The lights are on, the aisles are clean, and the staff is ready to help.[/p][p][/p][h3]What’s in store for you[/h3]
  • [p]Episodes 1 & 2 available at launch, offering roughly 2 hours of gameplay.[/p]
  • [p]Step into 2014 as a group of ordinary shoppers who just wanted a good deal… and found something else entirely.[/p]
  • [p]Play solo or with up to 2 friends to explore the store’s mysteries and, maybe, find the exit.[/p]
  • [p]More episodes will be added later during Early Access, expanding the overarching story through new groups of characters.[/p]
[p][/p][h3]Customer feedback matters[/h3][p]Your satisfaction is our top priority (as long as you make it out alive).[/p][p]We’re counting on your feedback to shape the rest of development, just like we did with our previous title, Murky Divers.[/p][p]Join the Discord[/p][p]Join our Discord community to share your experience, find shoppers to play with, report issues, or simply chat. We even have a dedicated speedrun channel! [/p][p][/p][h3]Coming soon: the Storebound Roadmap![/h3][p]To help you plan your next shopping trip, we’ll soon be sharing a roadmap of upcoming updates and new episodes. We can’t wait to show you what’s next in store![/p][p]“Join us at PRESENT – you will never want to leave!”[/p][p][/p][p]See you soon, valued customer.[/p][p]The Entire Embers Team[/p][p][/p][p][/p][p] [/p][p][/p]

Join the Play Test!

[p][/p][h3]Hello shoppers![/h3][p]We are going to be running a playtest for Early Access and Episode 2 starting tomorrow at 4PM UTC and will close on Monday the 10th.[/p][p]Help us break the game, give feedback, and report bugs to help us improve the launch of Early Access![/p][p][/p][p][dynamiclink][/dynamiclink][/p]
  • [p]To register, just go to the game's Steam page and click the green "Request Access" button. If we get a big influx of requests, we might not be able to add everyone to the test.[/p]
  • [p]Note that this version of the game will only be available in English[/p]
  • [p]It'd be great to record your gameplay or take a screenshot if you encounter bugs, and to describe the bug you encountered as best as possible so that we can investigate![/p]
  • [p]Share your feedback or report any bugs on Discord![/p][p]Join the Discord![/p]
[p][/p][p]See you in the Playtest!
Nikko
Community Manager @ Embers[/p]

Early Access Coming November 17th!

[h2]Storebound will open its doors to Early Access on November 17th![/h2][p][/p][h3]Hi, shoppers![/h3][p]Steam Next Fest is over, and we wanted to thank everyone who played the demo, shared feedback or left a review. It has been a lot of fun watching people try to escape the first part of the Store, whether they succeeded or not! We improved the beginning of the game and are squashing bugs thanks to all of your feedback. Now, we're ready to move on to the next chapter...[/p][h3]We’re thrilled to announce that the Store will open its doors to Early Access on November 17th, 2025.[/h3][p]We wanted to give you more information about what to expect in this Early Access, since we got a lot of questions about what the final game will be like.[/p][p][/p][p][/p][h3]Why Early Access?[/h3][p]Storebound as a full game will be built around several episodes that form a bigger story. We already have a clear vision for the full narrative and each episode, but we need help from the community to make the best game possible. Early Access lets us share content early, gather feedback, and improve the current and following content as new episodes are added. [/p][p]This is even more important for a game like Storebound, as making engaging narratives, puzzles, and challenges requires lots of iterations and feedback.[/p][h3]Early Access content[/h3][p]Storebound is a game where you have to explore, work together with your friends, and solve environmental puzzles to escape while under the threat of monsters and traps. We have spent a lot of time crafting linear levels within the Store that are challenging to figure out and will put your team to the test. The three difficulty modes will allow you to set the amount of tension you want to get, and to replay the game with more challenges.[/p][h3]The final game will consist of multiple episodes, and we are starting Early Access with Episodes 1 & 2. [/h3][p]It represents an average game time of 2 hours, depending on the difficulty you select, and on how quickly you’ll manage to solve the puzzles. Episode 1 is the same part that was playable in the demo.[/p][p]The next episodes will explore multiple timelines, following different groups of characters finding themselves in the Store for different reasons.[/p][p][/p][p][/p][h3]Price[/h3][p]We want to ensure our early supporters get a fair deal: you are paying for the content you can play right now, and not for future updates. As a result, the base price for the game when early access starts will be below $10. We’ve also planned a launch discount which will run over the first week to celebrate the launch! [/p][p]Then the price of the game will increase as we add more content, but we’ll always give you a heads-up before any change.[/p][h3]Popular requested features from the demo that we will be adding to the game:[/h3]
  • [p]New Features[/p]
    • [p]Field of View Slider — You can now adjust your FOV to balance immersion and visibility.[/p]
    • [p]Pixel Filter Toggle — Choose whether to enable or disable the retro pixel filter to match your visual preferences.[/p]
    • [p]Voice Volume Controls — Adjust the individual voice volume of each teammate.[/p]
    • [p]Lobby Management — You can now kick players from your lobby if needed.[/p]
  • [p]Tutorial Improvements[/p]
    • [p]Refined the tutorial for a smoother onboarding experience and clearer explanations of key mechanics.[/p]
[h3]What’s next[/h3][p]We want to give you a heads-up that we will disable the demo when Early Access starts. This is your last chance to beat the current speedrun record (you can ask for the current time on our Discord)![/p][p]After Episode 1 and Episode 2 launch on November 17th, the next pair of episodes are planned for next year. Their content might change depending on the feedback we get from Episodes 1 & 2, so your feedback and reviews are important.[/p][p][/p][h3]Are you a content creator?[/h3][p]Finally, if you want to make content for Storebound, we’ve set up a form so that we can easily reach you. Just click the button below![/p][p][/p][p]Influencer & Press Key Request
[/p][p]Thanks to you all for the support![/p][p]Stay safe in the aisles,[/p][p]Nikko
Community Manager


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